Viet Phan is applying for a job and submitting his cover letter and resume. He has many years of experience working in sales at Best Buy, including serving customers and supervising departments like Computing. During his undergraduate and graduate studies, he gained experience managing budgets, delegating work, and completing projects on time while maintaining a high GPA. His background in art and skills with Adobe software allow him to create helpful documents for employees. He is confident he can offer strong customer service, work ethic, and problem-solving skills for the position.