Gaurav Sharma is seeking a challenging and creative career opportunity. He has a B.Com degree from Agra University and is pursuing an MBA from Algol School of Technology. His past experience includes working as a Team Leader at Spanco TeleSystem from March 2004 to September 2005 where he was responsible for handling outbound teams, providing client feedback and performance details, and stimulating individual potential to achieve team objectives. He was awarded Best Quality Officer by Airtel for his work. His strengths include dedication to his profession and adaptability.

1. H.No: 185,
Bharat Nagar,
Ashok Vihar Ph-IV,
New Delhi 52,
E-mail: gaurav_mcs@yahoo.com
PH.NO 011-64543519
MOBILE-9971713844
GAURAV SHARMA
CAREER OBJECTIVE:
To explore my potential and acquire skills which will help me to pursue my career
with an organization in challenging & creative environment.
PROFESSIONAL QUALIFICATIONS:
• Certified in soft-skill and customer care from Akiko.
• Pursuing Master IN Business Administration from Algol school of Technology.
ACADEMIC QUALIFICATIONS:
• B.com from Agra University.
• Senior secondary from NOS.
• Secondary from CBSE.
EXPERIENCE: MARCH-04 TO SEP05 SPANCO TELESYSTEM
Team Leader
 Responsible for handling outbound team to collect the
customer feedback regarding the new connection.
 Providing detail to the client about daily performance.
 To work as a bridge between the client and the company
internal department.
 Responsible for stimulating the individual potential to
achieve the objective of the team.
 Keeping the track of the daily performance of the executive.
 When performing as executive awarded as the best quality
officer & star of the month.
AWARDS:
• Best Quality Officer from client (AIRTEL).
PROJECT UNDERTAKEN:
• Worked with suryanandan.net to market there product in north India.

2. STRENGTH:
• My strength is my dedication toward my profession and adeptness.
PERSONEL DETAIL
Father name : Mr. Harbans Sharma.
Date of Birth : 13021986
Sex : Male
Marital Status : Single
Hobbies & Interest : Go-Karting
Language known : English & Hindi
Event Participated : 2nd
European Higher Education Fair, Education fair
by Hindustan Times
Nationality : Indian
Shifts : Flexible
Date:
Place: (Gaurav Sharma)