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- 1. Sakib Shadman 14 NormanDunlop Crescent MINTO NSW, 2566 M: 0405 075 765 (preferred) H: 02 9603 6426 sakibmd@gmail.com https://au.linkedin.com/pub/sakib-shadman/ab/9b0/91b Skills Ability to communicate with professionals, peers and the public as demonstrated through my extensive sales/travel industry experience Proven ability to delegate and lead. Previous managerial experience as shift supervisor Demonstrated capacity to work effectively in teams as evidenced through previous work and university projects Proficient in utilising computing technology in a range of business applications Fluent speaking, writing, and typing skills A calm demeanour with great attention to detail, but with the determination and persistence to achieve any goal put in front of me Education 2012-2015 Bachelor of Commerce University of Wollongong Major: Marketing (Minor in management) Achieved: Credit average (average mark of 72.33 per subject), as well as working in several teams to learn various marketing processes. 2011 Higher School Certificate HSC Liverpool College of TAFE, after completing School Certificate at Penrith Academically Selective High School Additional Training 2015 2014 RG 146 From Australian Investments and Security Commission Certificate of attainment-Amadeus GDS (Global distribution System) 2011 Forklift licence and Unrestricted drivers licence Employment History November 2015 to current Reservations Sales Agent at The Travel Corporation (TTC) I am currently employed at TTC's Insight Vacations brand, where my role is to promote and sell our luxury guided coach tours that operate around the world. In this call centre, I answer calls from travel agents every day, and my job is to make reservations for their clients, while up- selling and promoting associated products in order to increase sales volume.
- 2. July 2015 to November2015 March 2014 to July 2015 Sales Representative at Classic Escapes My position involved selling timeshares through face-to-face presentations with prospective clients. I had 90 minutes to convince couples to purchase $25 000 timeshares. This difficult task required me to utilize various high pressure sales tactics, as well as being determined not to take no for an answer. Travel Consultant at Atlas Travel My role at this travel company involved customer service, selling airfares, and answering queries over the phone. Everyday, I answered 30 to 40 phone calls, where customers asked me to quote and book airfares, along with accommodation and tour packages. Other duties included admin work, as well as dealing with customer complaints. October 2011 to June 2015 Manager/delivery driver at Dominoes Ingleburn/ Campbelltown I worked for this company for several years, in which I learned skills that allowed me to become a shift manager and supervise other employees as we worked collaboratively to deliver superior and flawless service June 2011 to December 2011 Customer assistant/ sales representative at Ashfield Kmart Worked as a sales person on the floor, assisting customers as required and up-selling associated products in the process. Learned how to multitask, since working on the floor is a very generic duty that involves completing several tasks at once, often independently. Other interests Proficient in sports, especially cross-country running, where I have competed at high levels Technologically savvy and always up-to-date with latest consumer trends so that I know how to meet their demands Referees Preferred Contact Numbers Charmaine Commaine- CRM at Classic Escapes Elias-Owner at Atlas Travel Agency 0424 620 246 0403 328 728 Chan Tha Pal- Store manager at Dominoes Campbelltown (02) 4645 6856