Anne Hepner is a Prince 2 certified senior consultant with 15 years of experience in financial services across London and Paris. She specializes in change management and has experience in strategic project management, business analysis, and risk management. Her most recent roles include managing regulatory change projects at HSBC in Paris and consulting for SGSS.

1. PUBLIC
ANNE HEPNER
Freelance Senior Consultant
4 rue Constance, 75018 Paris, France
Email: annehepner@yahoo.fr
Mobile : + 33 (0) 6 13 61 39 28
International mobility (French, English, Spanish spoken)
PROFILE
A Prince 2 certified senior consultant with 15 years of experience in Financial Services and international exposure across
London and Paris. Specialisation in change management, based on a successful track record in strategic and large-scale
program/project management and business analysis delivery.
Expert in problem solving in complex environments, result oriented, with cross functional and people management skills. A
strong communicator and a team player, with leadership and capacity to collaborate at all levels and act on behalf of Board
and Senior Management.
EMPLOYMENT HISTORY (1/2)
Since 2017
2015-2017
2012- 2014
Paris
(18 months)
London
(10 months)
2007-2012
FREELANCE SENIOR CONSULTANT IN FINANCIAL SERVICES
 Regulatory Change Manager, Client Management Group, HSBC (Since Dec. 2017) - Paris
~ Analysed and improved organisational processes to reduce risk and made recommendation
on KYC related activities
~ Managed change and projects: implementation of new communication tools to automate
process, Brexit client migration
~ Supported MIFID II implementation
 Functional architect, SGSS (3 months, 2017) - Paris
 Business Development, PriceWaterHouseCoopers (4 months, 2017) - Luxembourg
PERSONAL DEVELOPMENT, INTERNATIONAL TRAVELLING
 Training with l'Alliance Française, Language Certifications
ROYAL BANK of SCOTLAND, PARIS & LONDON - OPERATIONS CHANGE MANAGER, EMEA &
FRANCE/BELGIUM/LUXEMBOURG
 Implemented 12-country Executive Working Groups for a 2 year regulatory program: project
management tool design, risk/issue identification and prioritization liaising with cross functional
stakeholders
 Managed process offshoring to achieve efficiency gains within a restructuring context
 Coordinated local/central teams for mandatory, regulatory and discretionary project delivery
 Program Management Officer for 8 EMEA countries: risks, issues and action plan management
 Managed changes for EMEA Branches to rationalize global operating model and costs
 Recommended on EMEA Electronic-Statement implementation
CSC - COMPUTER SCIENCES CORPORATION, PARIS - MANAGEMENT CONSULTANT,
FINANCIAL SERVICES
The following management consultancy assignments have been successfully delivered on behalf of
clients:
 Apax Partners - Private Equity - Paris (3 months)
Consultant, software change opportunity - Recommended a fund administration software
solution out of 2 vendors
 Caceis-Fastnet - Fund Administration Services - Paris and Luxembourg (9 months)
Program Management Officer and Change Manager - Online services program
~ Coordinated 8 streams (IT and business lines): monitored planning, action plan and risks,
reported to the Executive Committee and facilitated the governance committees
~ Managed the implementation of the IT Help Desk in Luxembourg
 Robeco Gestion AM - Rabobank Group - Paris (3 months)
Consultant, split management project - Defined a SLA on back office activities and SMA on
support departments, assessed split impact on processes
 Société Générale CIB - Paris (6 months)
COO Program Management Officer - 3 year global operating model transformation program
~ Re-designed Program Management Office function: new governance and reporting processes
for 63 initiatives
~ Coordinated Business Lines Managers with COO Management, reviewed and challenged
progress, reported budget
 Natixis Eurotitres - Retail Custodian - Paris (7 months)
Support for Executive Management - 2 year operating model transformation program -
Operations Department
~ Followed up and reported program progress to Executive Committee
~ Proposed recommendations to improve client reporting process

2. PUBLIC
EMPLOYMENT HISTORY (2/2)
2004 -2006
2004
2003
2001-2003
 Natixis Eurotitres - Retail Custodian - Paris (5 months)
Project Manager - Back office streamlining program - Organisation and Quality Department
~ Mapped existing processes and analysed migration organisational impacts
~ Managed back office transfers across three geographically distant locations
 Société Générale CIB - Paris and London (8 months)
Project manager for the implementation of a resilient organisation - FED’s guidelines
~ Implemented a Treasury Back Office organisation between Paris and London
~ Optimised the treasury position management activity by implementing a monthly rotation
 AFTI - French Association of Securities Professionals - Paris (2 months)
Coordinator for 2 Market initiatives: T2S and CCBM2 - European Central Bank consultation
project
 RBC Dexia Investor Services Bank - Fund Administration - Paris (9 months)
Project manager for business process reengineering following a software migration
~ Documented internal control procedures (accounting, static data and reporting
departments)Proposed improvements to reduce operational risks
 Natixis - Retail Custodian - Reims (2 months)
Project Manager for accounting department optimisation - Lean Six Sigma project
TOCQUEVILLE FINANCE, PARIS - INTERNAL CONTROLLER, AUDIT & COMPLIANCE
 Implemented asset and fund management procedures compliant with the regulation, acted as key
contact point for the « French Financial Securities Authority »
 Monitored and tested programs in line with regulatory procedures and policies
CM-CIC SECURITIES, PARIS - STRATEGY ANALYST
NEUFLIZE OBC, ABN AMRO GROUP, PARIS - QUANTITATIVE ANALYST
BRITISH & AMERICAN INVESTMENT TRUST PLC, LONDON - BACK OFFICE ADMINISTRATOR
EDUCATION
2012
2008
2001
2000-2001
1999-2000
1998-1999
1994-1998
PRINCE2 CERTIFICATION - FOUNDATION LEVEL - Paris
LEAN SIX SIGMA GREEN BELT CERTIFICATION - CSC - Paris
CIMA FOUNDATION LEVEL - London
ERASMUS EXCHANGE PROGRAM - Facultad de Ciencias Economicas - Barcelona
(Programme d’échange Erasmus - DESS « Sciences Economiques » - Institut Administration des
Entreprises de Nancy 2, Universitat de Barcelona)
MASTER IN BUSINESS ADMINISTRATION - Business Management Institute - Nancy 2 University
(DESS « Certificat d’Aptitude à l’Administration des Entreprises » - Institut Administration des
Entreprises)
MASTER IN MICROECONOMICS - Major in econometrics - Panthéon Sorbonne University - Paris
(DEA « Microéconomie Appliquée » - Econométrie - Université Paris 1 Panthéon Sorbonne, France)
BA Hons IN ECONOMICS - Nancy 2 University
(Maîtrise en Sciences Economiques, option « Economie Industrielle », Université Nancy 2, France)
OTHER
Languages
Computer skills
Interests
French: mother tongue
English: International English Language Testing System Certification, Band Score 7
Spanish: fluent
Microsoft Office Package, Visio, Bloomberg, Thomson Reuters Datastream, Factset
Kitesurfing (member of a Kitesurfing Association, competition level), wakeboarding, fitness,
windsurfing, skiing, travelling