An experienced project manager with 14 years of experience leading large-scale programs and changes. Specialized in change management and has international experience working in France, UK, Spain and Luxembourg. Holds certifications in Prince2 and Lean Six Sigma. Provides strong leadership and communicates effectively with all levels of an organization.

1. ANNE HEPNER 4 rue Constance, 75018 Paris, France
Email:annehepner@yahoo.fr
Mobile : + 33 (0) 6 13 61 39 28
LinkedIn: https://fr.linkedin.com/in/anne-hepner-6a50a22
International mobility
Fluent in French, English, Spanish
SUMMARY
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A Prince2 certified Project Manager with 14 years experience and international exposure. Specialisation in Change
Management, based on a successful track record in strategic and large-scale program/project management and
business analysis delivery.
Strong leader and team player with ability to effectively communicate and collaborate at all levels and, a strong
communicator. Driven by results, client oriented
EMPLOYMENT HISTORY
Since 2015
2012-2014
2007-2012
2004-2006
2004
2003
2001-2003
PROFESSIONAL AND PERSONAL DEVELOPMENT, INTERNATIONAL TRAVELLING
EMEA CHANGE MANAGER - ROYAL BANK of SCOTLAND - PARIS & LONDON
 Coordinated local and central teams for mandatory, regulatory and discretionary project delivery
 Managed program, reviewed and challenged progress updates (value up to £30m)
 Led changes for European Branches and recommended on strategic decision
SENIOR MANAGEMENT CONSULTANT - COMPUTER SCIENCES CORPORATION - PARIS,
LONDON, LUXEMBOURG
 The following management consultancy assignments have been successfully delivered on behalf of
clients:
- Consultant, Software change opportunity - Apax Partners, Paris
- Program management officer and change manager, Online services software - Caceis-
Fastnet, Paris and Luxembourg
- Consultant, Company split project - Robeco Gestion, Rabobank Group, Paris
- COO Program Management Officer, 3-year Global operating model transformation -
Société Générale, Paris
- Project management officer, Operating model streamlining - Natixis Eurotitres, Paris
- Project manager, Treasury management department re-organisation - Société Générale,
Paris and London
- Coordinator for 2 market initiatives, European central bank consultation project - French
Securities Association
- Project manager, Business process reengineering - RBC Dexia IS Bank, Paris
- Project manager, Accounting department optimisation - Natixis, Reims
INTERNAL CONTROLLER, AUDIT & COMPLIANCE - TOCQUEVILLE FINANCE, PARIS
 Implemented asset and fund management procedures compliant with the regulation, acted as key
contact point for the « French Financial Securities Authority »
 Monitored and implemented audits in line with regulatory procedures and policies
STRATEGY ANALYST - CREDIT MUTUEL - CIC SECURITIES, PARIS
QUANTITATIVE ANALYST - NEUFLIZE OBC, ABN AMRO GROUP, PARIS
ACCOUNTS ASSISTANT - BRITISH & AMERICAN INVESTMENT TRUST PLC, LONDON
 Followed up the investment books, bank accounts and reconciliation, managed invoicing/settlement,
produced financial reports for the Managing Director
 Prepared statutory accounts for public and private companies, reported compliance indicators
PROFESSIONAL CERTIFICATIONS AND EDUCATION
2012
2008
2001
2000-2001
1999-2000
1998-1999
1994-1998
 Prince2 Certification, Foundation Level - Paris
 Lean Six Sigma Green Belt Certification - CSC - Paris
 Chartered Institute of Management Accountant, Foundation Level - London
 Erasmus Program - Facultad de Ciencias Economicas, Barcelona, Spain (Programme Erasmus -
Institut d’Administration des Entreprises)
 Masters in Business Administration - Business Management Institute, Nancy 2 University, Nancy
(DESS « Certificat d’Aptitude à l’Administration des Entreprises » - Institut d’Administration des
Entreprises)
 Masters in Microeconomics - Major in Econometrics - Panthéon Sorbonne University, Paris
(DEA « Microéconomie Appliquée », Econométrie - Université Panthéon Sorbonne)
 Bachelors in Economics - Nancy 2 University, Nancy (Maîtrise en Sciences Economiques, option
« Economie Industrielle » - Université Nancy 2)

2. SKILLS AND ACHIEVEMENTS
SKILLS
 Business strategy - COO, Executive and Senior Management support
- Program / Project / Change management - Business and Information Technology delivery experience
* Effectively led the definition, implementation, coordination and delivery of operating model changes,
organizational improvements and process re-engineering
* Applied recognized project management methodologies and best practices to realize benefits: definition
and management of business case, governance, roadmap, planning, action plan, adherence/dependency,
risk, issue, control, communication, reporting
* Managed priorities, deadlines and budgets
- Expert in research and problem solving in complex environments with ability to produce studies (analysis and
synthesis skills) and recommendations
 People and relationship management - Excellent interpersonal skills and collaborative mind-set
- Client relationship management
- Cross functional people management and coordination - Local and remote level
- Ability to show calm and sensibility to work cooperatively in volatile and emotive context
- Extensive experience in working in an international and multicultural environment
- Staff recruitment, management and training
 Communication - Oral and written communication skills
- Effective communicator with various functions at all level
- Ability to build and maintain a network of contacts
- Experience in meeting governance and operational workshop facilitation
- Proven report writing skills with structured and creative thinking
 Finance
- Accounting
- Performance management
- Statistics, reportings, dashboards, indicators, ratios analysis
 Functions exposure, knowledge and understanding
- - Sales, Marketing and Client Service
- Accounting and Finance
- Information Technology
 Key attributes
- Risks
- Compliance and Legal
- Human Resources
- - Strong work ethic and reliable
- Rigorous, high level of accuracy in work
- Team player and able to work on own initiative
- Adaptable, keen on learning
ACHIEVEMENTS
 Implemented 12-country Executive Working Groups for a regulatory program (teams up to 150)
 Identified and analysed obstacles and opportunities for activity transfer decision making
 Merged two operational activities to rationalize global operating model and costs
 Recommended a software solution out of 2 vendors
 Closed and transferred activities to optimize operating model in a company acquisition context
 Proposed recommendations to improve client reporting process
 Managed delivery of an online application for operational staff and clients, organised training for up to 60
 Reengineered a Program Management Office by defining and implementing new governance and reporting
process, reviewed progresses and budgets for 63 programs
 Created a Help Desk in Luxembourg and a Treasury Management Department in London
 Defined a service level agreement and a service management agreement in a company split context
 Researched and wrote contributions to strategy notes
OTHER
Languages
Computer
skills
Interests
French: mother tongue
English: fluent, IELTS, Band Score 7 - Paris, 2016
Spanish: fluent - lived and worked one year in Spain
Microsoft Office Package, Visio, Bloomberg, Thomson Reuters Datastream, Factset
Sport: fitness (advanced level, 20 years of weekly practice), kitesurfing and wakeboarding
(advanced level, 10 years of practice), windsurfing, skiing
Travelling