Adriana Banu is seeking a career in event management and has a BA in Event Management from Coventry University. She has 5 years of work experience in event management roles at Hilton hotels and has additionally volunteered at numerous academic and sports conferences in the UK and abroad. Her skills include client relations, time management, problem solving, and adapting to changing priorities.

1. Adriana Raluca Banu
48 Sterling Place, South Ealing, W5 4RA ,London, UK
Mobile: 00447789523388
Email: adryana.banu@yahoo.com
I am a highly competent and resourceful individual, with a truly passion for Event Management. I have developed my skills by
doing relevant wok experience in UK and in Europe by showing a positive can-do attitude and commitment. By successfully
studying and working I developed strong organisational and time-management skills that I can employ instrumentally in my
future career in Event Management. I am an experienced team player but I can also work efficiently on my own initiative. I thrive
when working under pressure and I am looking for a new challenge within an organisation that will develop my potential.
Education:
2013 – 2016 2:1 BA in Event Management,CoventryUniversity
Modulesincluded:
Contemporary Issues in Hospitality Management; Global Experience for Events; International Skills Development for the Event
Industry; Corporate Planning and Event Marketing- EventsForce; Strategy in Sport and Events; Live International Event
Management; Managingpeople in Event Industry; CSR and Sustainability in Sportand Events
Dissertationtopic: ‘A critical analysis of emerging trends and challenges faced by conference industry: A practical guide for
conference producers’
2002 COLLEGE of ECONOMICS΄΄VIRGILMADGEARU΄΄Ploiesti,Romania
Certificateof Professional Competence in Merchandisingand Sales
1998‐2002 COLLEGE of ECONOMICS΄΄VIRGILMADGEARU΄΄Ploiesti,Romania
Technology Path, Commerce Profile,Merchant‐Commodities Expert Specialization
Examined in: Economics;Accountancy; Merchandising;Maths;Physic;English;Romanian – equivalentof A levels
Key skills:
 Experienced in client facing roles and possessing excellent communication skills gained through involvement in
extracurricular activities,workingas Student Ambassador and volunteering in different International Conferences.
 Time-management skills gained by balancing academic demands with extracurricular activities; ability to prioritize and
organizework-load in an effective way to deliver well done tasks and meet deadlines.
 Team player,expressinga fair‐play,problem‐solvingattitude,optimistic and inspirational.
 Working in high pace environments, increased adaptability in difficult situations, skilled problem solver when dealing
customers queries or problems within the work place.
 Well-rounded individual with increased cultural awareness , gained through work experience, volunteering and projects
abroad
Work Experience:
May 2017 – Present Hilton London Kensington
ManagementDevelopmentTrainee part of Hilton UK & Ireland ManagementDevelopmentProgramme
 Front of House Supervisor in a 615 bedrooms property managinggroup check-ins for crew airlines,corporateand
leisureguests.
 Proactive problem solving of guest queries in a timely and efficient manner using CRM and NOR1 and following HEART
Model, as well as dealingwith unexpected administrativeissues duringtheevents.
Sept. 2016 –May 2017 Hilton Bracknell
ManagementDevelopmentTrainee part of Hilton UK & Ireland ManagementDevelopmentProgramme
 Shift leader in Front Officemanaginggroup check-ins for corporate and leisureguest, actingas a Duty Manager and
Night Manager when required.
 Focused on team engagement and training,upsellingtechniques and implementing new ideas to increaseoverall guest
experience and departmental SALT scores.
 Reinvented servicein The Bracknell Bar and Lounge which increased hotel’s ‘Second Serve’ scores bringingHilton
Bracknell on the 5th placein UK & Ireland.
2014 – 2016 Hilton BirminghamMetropole Hotel,Birmingham, UK

2. Conference andEvents Team Leader
 Acting as a Floor Manager for high profile events, conferences and meetings of over 500 guests including set up
arrangements and programming as well as team task assignments.
 Operating catering elements in a high pace environment requiring increased attention to detail and accuracy as we deal
with a diversity of special requirements likeallergies,which can haveserious consequences.
 Upsellingthe latestdepartmental incentives to increasebusiness levels.
 Ensuring compliance with the brand’s standards by delivering high quality of guest services and adopting a guest focus
approach to maximisethe guest’s satisfaction.
 Liaisingwith guest and organisers to ensure compliancewith their requirements and receive performance feedback.
2014 – 2016 Coventry University,Coventry,UK
Event Management Student Ambassador and Course Representative
 Leading , encourage and supportstudents duringon-campus activities
 Supporting and preparation for one-off events, to includedisplays,school visits and exhibitions on and off campus.
 Promoting Coventry University to prospective students, parents, teachers and careers advisors.
 Encouragingstudents to explore HE as a viableoption for their future.
2014 – 2016 CoventryCathedral, Coventry,UK
Event Assistant
 Providing administrative support to the Events team, including answering general enquiries about the events
programme and providing on-sitesupportat events
 Assistingin thedevelopment and maintenance of administrativeprocedures to enable the team to function effectively
 Attending events and assist with activities on the day as directed, including set up and break down, preparation of
event materials,assistingvolunteers,reception duties.
Volunteering:
o June 2015 Event Assistant Going Global 2015,London, UK
o April 2015 EventsForce Assistant Going Global 2015, Coventry, UK
o Sept. 2014 Supervisor Conference Assistants EAIE Conference, Prague, Czech
o Sept 2014 Event Assistant EASM Conference, Warwick, UK
o July 2014 Event Assistant School Games, Warwick University, UK
o June 2014 Lower Precinct Fashion Shows Assistant Fashion Live Events, Coventry, UK
o May 2014 Event Assistant Going Global 2014, Miami, USA
o April 2014 Event Assistant Coventry University Internal Conference, Coventry, UK
*Please find further informationon the enclosed Events Addendum
Training:
2015 – Graduate ManagementDevelopmentProgramme Level 1– Hilton Birmingham Metropole
2015 – EventsForce training
2013 – Theme Traders (parties,props, productions& events)
Certificateof Completion in Event Management and Creative Services
2013 – STM training
Achievement Certificate‘An introduction into Health and Safety, Customer Service and Spectator Safety’
2012 - UniversityofCambridge (ESOL Examinations) ‐ IELTS
Achievements:
 I organised charity events for Scotty’s Little Soldiers and raised £320,March 2015.
 Successfully participated in the International Sport Management Seminar ‘‘Olympic Agenda 2020- Implications and
Consequences for a German Olympic bid 2024’’ Cologne, Feb. 2015.
 Member of the Photo Club Society and Event Coordinator for Amnesty Society, improvingleadership and creativeskills.
 Experience in using OnQ,Micros,Watson,EventsForce, Photoshop, Illustrator and basic knowledgeof AutoCAD.
 Clean Driver’s licenseheld since2002.
Languages:
English– advance Romanian – native Greek– advance Italian, Spanish- basic

3. EVENTS ADDENDUM
CLIENT DATE TYPE OF EVENT ROLE LOCATION DESCRIPTION TARGET
AUDIENCE
Going Global 2015
British Council
April- June
2015
InternationalAcademic Conference EventsForce assistant -
Event Assistant
Coventry -London,UK Conference date input to Events Force; assuring that all the
information is accurate and details regarding speakers, presenters,
chairs, photos ofthem and the summaries are exposed to the public in
a professional way in order to help the smooth flow of event
registration. Assisting with the in site registration, helping the guest
with Spot Me devices, the fringe events (The Tate VIP Gala Dinner –
Ministry of Education from different countries; The Silver Sturgeon
Gala Dinner- Thames Cruise)
Academics and
students.
EAIE Conference
(European Association
for International
Education)
September
2014
InternationalAcademic Conference Supervisor Conference
Assistants
Prague, Czech
Republic
Coordinating travel, accommodation and provide detailed itinerary for
guests and speakers, as appropriate. Managing the assistants
programme and breaks according with the delegates flux; providingall
necessary information to the guest regarding the conference
programme, seminars and workshops location and speakers.
Supervising and participating in the delegates registration on site and
assisting them with booking the social events linked with the
conference programme.
Academics and
students
EASM Conference
(European Association
for Sport Management)
September
2014
InternationalSportManagement
Conference
Event Assistant Warwick University,
UK
Co-ordinating the registration programme; assisting the Chair with all
the necessary staff for the workshop’s smooth flow; monitoring the
delegates transport to and from the venue for social events; on-site
management
Sport agents,
academics, students
and sport
professionals
School Games July 2014 Sport School Competition Event Assistant Warwick University,
UK
On-site management of the participants in the competition; assuring
that all health and safety standards are accomplished; providing
support for participants during thecompetition; organising the
ceremonies andhanding out themedals
Pupils and Teachers
Lower Precint Fashion
Live Events
June 2014 FashionShow Event Assistant Lower Precint
Coventry, UK
Care of clothes, steaming and taping the shows; assisted at model’s
fittings, dressing-up the model during the show, assisting on
breakdown of merchandise and restore into shop order, assisting in
merchandisereturn to retailers.
Public Audience
Going Global 2014,
British Council
May 2014 InternationalAcademic Conference Event Assistant Miami, USA On -site registration, human sign, providing the delegates with the
necessary materials during the conference and with all the
information regarding the conference programme, room location,
speakers, subjects; delivered the delegates bags; assisting during the
fringe events.
Academics and
students
Coventry University
Internal Conference
April 2014 InternalConference Event Assistant Techno ParkCoventry,
UK
Assisting with thestudents registration posters ; Presenting the poster
in a professional manner ; Preparing the rooms and set-up for
presentation andworkshops.
Academics and
students