Organization / Workplace

Location

Occupation

Industry

Aviation

About

I specialize in Customer Service and Operations. I have more than 9 years of aviation experience and possess grass root level of understanding of airport operations and functionality. In my present role I assume the responsibility of leading Airport Contact Center team and efficiently handle passenger information assistance and complaint handling. One of my strengths is my ability to multi-task and carry out the diverse range of responsibilities attributed to administrative staff in a timely and effective manner. This ranges from designing and implementing innovative processes to preparing staff rosters, daily allocations, training and departmental administration. I am proficient i...