Parul Gupta has over 8 years of experience as an eLearning developer and administrator. She currently works as a Success Factor Administrator at Kinapse Ltd, where she assists with setting up a new LMS and provides user support. Previously, she was a Sumtotal Administrator and eLearning Developer at ExpertServ India Pvt LTD, where she developed online courses using programs like Articulate and Captivate. She also has experience as a PHP Developer at KITINFINET. She has strong skills in LMS platforms like Sum Total, Articulate, and Captivate.

1. Parul Gupta
+91-9818186548
guptaparul43@gmail.com
EDUCATIONAL QUALIFICATION
 B-Tech (Computer science) from Anand Engg. College, Agra in 2009 with 63.18% marks.
 X+2 , U.P.Board with 76% aggregate
 X , U.P.Board with 71% aggregate
EMPLOYMENT CHRONICLE
1) Kinapse Ltd. Oct 2015 –Present
Success Factor Administrator
Responsibilities:
 Assisting in activities involved in setting up the new Learning Management System (LMS) including
data migration to the new LMS
 Rendering solutions for Administration and maintenance of information in LMS
 User Support requests (queries raised by users)
 Staff Change requests (Newcomer / Internal Movement / Leaver)
 My Learning / Matrix requests.
 Setting up /Revising courses and updating their status in the Training Matrix.
 Assigning respective courses to users.
 Updating participant list and participant status for courses attended.
 Activation / de-activation of courses and users
 Ensuring consistency of information across various systems
 Working on SQL reports
 Resolving tickets through HPSM/Service Now.
 Managing SOP’s on ManGo server
 Creating Curricula’s and Items as per user and clients request
 Managing reports Like: Standard and customized reports.
 Responsible for QD rollout.
 Responsible for Recording and uploading of the documents into MyLearning.
 Creating schedule offering.
 Pulling out reports from backend by running script into Oracle server.
 Managing LTM requests.
2) ExpertServ India Pvt LTD Apr 2010 –March 2014
Sumtotal Administrator and eLearning Developer
Responsibilities:
 Developing content for the courses published in Articulate and Captivate for target audience.

2.  Synchronizing the Presentation with Audio input files.
 Creating Interactions for different courses as per the client requirement.
 Creating simulation with the flash Professional Suite.
 Creating, generating and scheduling reports on daily basis.
 Create courses and curriculums using SCORM compliance
 Developing courses in Flash and making the courses SCORM and AICC compatible to load them on
LMS
 Creating Instructor led courses and Mass assigning the users.
 Accessing the database and creating, updating the accounts from backend.
 Creating the process documents for LMS and ensuring the LMS standards.
 Do the implementation testing for Test and production environment.
 Installation, backup and recovery for database security.
 Create training content for all types of trainings: e-learning, ILT and SOPs, etc.
 Implementation testing done for Test and production environment.
 Develop CBTs, WBTs, ILTs PG, QRG, News Flashes and other learning based tutorials.
 LMS or LCMS (geolearning tool or sumtotal) administration – Hosting the final uploads on LMS
and testing the courses.
 Maintaining Log files for the SharePoint access.
 Coordinate with SMEs, content writers, instructional designers, graphic designers, customers and
stakeholders to understand the project requirements.
 Primary and secondary research on the technology, market and competitive landscape for the
assigned product area.
 Analyze current processes; identify the inefficiencies and provide effective solutions.
 Creating training Calendars for instructor led classes.
 Identify training opportunities for team members and internal clients; develop and conduct training.
3) KITINFINET Aug 2009 –Apr 2010
PHP Developer
Responsibilities:
 Review and fix defects, as well as undertake manual testing.
 Study and work on the PHP programming. Also provide solutions to the web hosting related
problem.
 Dedicated in looking after the designing and coding for the solution of the project.
 Providing different applications so as to perform different tasks.
 Get in contact with user for system study, gathering requirements, analyzing and scoping.
 Database Administration.
 Develop and maintain job detail documentation, Identifying, analyzing defects and in-consistence in
software program functions, online screens and content related to the project.
 Good knowledge in defining best practices for project support and documentation.
 Responsible for developing websites using HTML, PHP, MySQL.

3. COMPUTER KNOWLEDGE
• LMS/LCMS: - Articulate, Captivate, Flash, Sum Total, Geolearning, Success Factor
• Programming Languages: PHP, C, C++,
• Database: MySQL, MS Access.
• Operating System: Win 2000 / XP
STRENGTHS
Leadership skills; Team player; excellent communication skills and multitasking.
PERSONAL DETAILS
Date of Birth: 16.11.1988
Address: U-61/14 DLF Phase-3 , Gurgaon
Contact no.: 91-9818186548
E-Mail: guptaparul43@gmail.com
Languages known: English, Hindi
Marital Status: Married