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1. CURRICULUM VITAE
Name: Mr. Sriram S. M.E., M.B.A. MFT, M.A. PGDSQC, PGDIT, PGDSM.
Email: Sri.cdm@gmail.com / Sri_cdm@yahoo.co.in,
Mobile: 919884446029
Address: 15, 7th
cross,kamadhenu layout, B. Narayanapura, Bangalore, 560016.
33, AG2, Sneka Gardens, 3rd
main road, BHEL Nagar, Medavakkam koot road, Chennai, 600100.
Tamilnadu, India
Current Status: Unemployed
Employment: Type: Contract / Permanent Fulltime only. DOJ: Immediate
Location: Anywhere, Preferred location: Chennai (Parents) / Bangalore (Wife) / Pondicherry (near home
town)/ Hyderabad (In laws)
Objective: To serve in global fortune organization utilizing my Techno-Managerial knowledge in Research
and Development with skills such as Technical Writing, Business Analysis, Instructional Designing, Product
management, Presales, Content Writing and Editing , HRIS, Teaching and Training.
Summary: A Talent, Research, Learning and Development, Human Resource Product Management
professional with knowledge in IT Education, Banking, ERP and Internet Security Verticals with a total of 20
years experience including 7 years in Instructional Design and Editing , 7 years in Technical product
Writing, Document Editing , Manual testing, QA and 6 years in Teaching.
Synopsis:
• A Knowledge Management Professional in Computer Science and Engineering and English with very
good experience in Education, Banking, ERP and Internet Security Verticals.
• A Plain Writing candidate for Technical Documentation, Human Resource, Leaning and Development,
Training , Facilitation, Instructional Designing, Content, E-learning and Assessment divisions and
departments.
• A Strong candidate with good exposure in the software industry having Masters Degrees in English
linguistics Translation, Journalism, International Business, Marketing and Engineering who could support
in divergent Spaces which includes Human Resources, Learning and Development, Web Authoring,
Structured Authoring, Technical Writing, Technical Documentation, Technical Training, Technical
Communication, Proposal Writing, Business Analysis, Market Analysis, Vertical Analysis, Technical
Domain and Platform Analysis, Research and development , Information Architecture, Online Help,
Content Writing, Information Mapping, Software Documentation, Editing, Pre-sales, Press Releases,
Pre-press, Marketing Communications, Software Quality Assurance, Software Testing, Product Support,
Product Marketing, Product Management, Product Development, Policy, Procedures, Standards and
Compliance Documentation.
• A Product Management Professional could be effective in Manual Testing, Quality Assurance and
product support, Product, Process, Policies and Procedures documentation [Technical and Managerial]
in documentation space.
Key Skills: Systems Administration and Training
Skill Domain: E-learning, Technical Content writing, Training
Technical Domains: ERP/MIS/EDP/SAP/Database, Hardware/Networking/Security/Embedded Systems
/Mechatronics
Product Support Skills: weekly, bi-monthly, monthly, quarterly, half yearly, and annual maintenance task
for banking software, customer support on Fax, and speed express postal mail, Installation maintenance,
CSAT maintenance
IT Certification training:
A+: Basic computer Hardware, Motherboard, Microprocessors
MCSE: Installing, Configuring, and Administering Microsoft Windows NT Professional,
Installing, Configuring, and Administering Microsoft Windows XP Professional,
Networking Essential
RCHE: Red Hat Linux System Administration (RH-124: System Admin-I, RH134: System Admin-II, RH-254:
System Admin-III), RH242: Troubleshooting, RH333: Security Services, RH423: Directory Services &
Authentication
CCNA: Network Fundamentals paper
Software Testing: Certified Software Tester exam (SR0101), Certified Software Test Analyst exam (SR0201)
Embedded Systems and PLC Training: Robotic applications like stepper motor, accelerometer, servomotor,
transducers and sensors (light, heat, pressure, spike, velocity, X, Y, Z plane configurations, fixing ground
plate, Embedded CNC, UNIX, C, MASM, Fuel Injection control, Door Closer drive, Automatic door Locking
Work Experience
Hardware, Networking, Systems administration (111 months)

2. • July’ 2006 - May’ 2007, Technical Director Training, Micromesh Computers Private Limited, Chennai -
24 months
• May '92 - May'99, Senior Instructional Designer and Trainer, BDPS Software Limited, Chidambaram,
(far south of Chennai) - 84 months
• Nov' 2003 - Jan’ 2004, Senior Help Desk Engineer (Dell process), Sutherland Global Private limited,
Chennai - 3 months
Others: Technical writing and Instructional Designing (95months) and Professorship (32 months)
General Manager Technology Training and Technical Director Training
Human Resource Generalist Functions: Performance Management Process, MIS and data analysis, Training
Needs Identification/Analysis, Induction and On boarding, Competency Framework Implementation, and
Reward and Recognition plans, work closely with HR specialist teams such as Recruitment, Compensation &
Benefits, HR Services to support overall HR planning and strategy. Complete end to end handling of
candidate placement cycle from sourcing potential identification, client interactions, Model invoicing,
sourcing proposal, candidate pooling, priority establishment, verification of credentials, interview training,
assessments, organizing lateral and off campus recruitment events, feedback analysis and others. Faculty
Hiring (Permanent, Temporary, Casual assignment specific): that includes Competency Mapping of faculties
(skills to subject), Planning teaching resources, Assessing skills and training them in the modules and
Managing Hardware and IMS System Support Team. Work with Training Administrators to establish global
training schedule and coordinate training logistics (venues, materials, infrastructure requirements, etc.).
Assist in growing the number of certified trainers globally via certification of other trainers, Partner expansion,
or hiring. Monitor course delivery quality of internal and external certified trainers (train the trainers-
Mentorship). Data evaluation and fact finding by preparing Relevant Training planning documents, Reaction
sheets, Assessments and tests, Participant and supervisor surveys, Success and failure case studies,
Individual learning action plans, Individual impact maps, Performance management processes, Interviews,
Structured workplace observations, Work outputs, Workforce performance data. Other Learning and
Training: Introduction to Vision plus Training, Mainframes introduction and Operating systems MVS,
Introduction to IBM COBOL programming, Introduction to IBM DB2 programming, Introduction to IBM PL/1
programming, Introduction to IBM CICS programming, Introduction to RPG COBOL and AS400, Learning
Project Management online using Webex, Skype and Gurukul online, Learning soft skills for Employability,
Robotic applications like stepper motor, accelerometer, servomotor, transducers and sensors (light, heat,
pressure, spike, velocity, X, Y, Z plane configurations, fixing ground plate, Embedded CNC, UNIX, C, MASM,
Fuel Injection control, Door Closer drive, Automatic door Locking
Senior Instructional Designer and Trainer
End to End Training for Computer hardware and networking courses through ILT and Managing System
Support Team, (IMS) Infrastructure Management Systems, and Faculty Hiring, End to End Curriculum
assessment to training delivery and assessment transformation, Certification authorization. Support end-user
solution during pre-delivery, delivery, post-delivery encompassing all phases of the training project lifecycle.
This includes Pre-Delivery (Conducting a training needs analysis, Designing a training strategy, Developing
quality documentation), Delivery (Instructor-Led Training, E-Learning, Web-Based Training, Train the
Trainer), Post Delivery (User Support Programs, Assessments, User Feedback and improvements). Retail
Training and Certification preparation Domain: A+ Exam Preparation, CCNA Exam Preparation (Networking
Essentials), MCSE Exam Preparation (Installing, Configuring, and Administering Microsoft Windows NT
Professional),MCSE Exam Preparation Installing, Configuring, and Administering Microsoft Windows XP
Professional, RCHE Exam Preparation Red Hat Linux System Administration RH-12x: System
Administration, RCHE Exam Preparation Red Hat Linux System Administration RH24x: Troubleshooting,
Learning BPO Essentials Communication training, Learning BPO Essentials Technical Training, Learning
LAMP, Understanding networking and network Security, Introduction to Intellectual Property Rights and
Patents, Digital Electronics, Computer Architecture, Micro Processors, Operating Systems, Distributed
Computing, Networking, Network Security, programming Languages, Software Testing, Mother Board chip
level Design, PC assembling, LAMP training, 8051 Embedded Systems, PLC fundamentals using Siemens
kit, Auto CADD with Auto lisp, ORCAD PCB Design, DOS, Novell Netware,
Technical Support [BPO] Experience
Product Support Skills: weekly, bi-monthly, monthly, quarterly, half yearly, and annual maintenance task
for banking software, customer support on Fax, and speed express postal mail, Installation maintenance,
CSAT maintenance

3. Education:
Year Course University/ College Duration Percentage
1989 STANDARD TEN
10th
Class
Sir RCT Higher
Secondary School,
Chidambaram
I Division with
71.4 %
1992 DIPLOMA IN ENGINEERING
DIM [EEE]
Sir muthiah
polytechnic,
Chidambaram
3 years I Division with
80.0 %
1998 BACHELOR OF ENGINEERING B.E
[EEE]
Annamalai University,
Chidambaram
3 Years and
6 months
I Division with
66.66 %
2002 MASTER OF BUSINESS
ADMINISTRATION - M.B.A
[Management Information systems
and Marketing]
University of Madras 3 years I Division with
64%
2005 MASTER OF ENGINEERING M.E.
[CSE]
Anna University,
CHENNAI
2 years I Division with
73.0 %
Others
2009 M.A Master of Arts(English Linguistics Translation Studies) -Annamalai University – 60.0 %
2008 PGDIT Post graduate diploma in Instructional Technology – Annamalai University – 59.5 %
2007 M.A. Master of Arts (Mass communication and Journalism) - Alagappa University –58.5 II division
2005 M. Phil Master of Philosophy(Software Product Marketing) Effectiveness of Micro ERP–
Alagappa University – II division
2002 PGDSQC-Post graduate diploma in software quality control, IIQA, Thiruchirapalli - 2 years - I
division – 62%
2001 PGDSM -Post graduate diploma in software marketing - Central university, Pondicherry - 1 year - I
division
2000 MFT -Master of foreign trade(International business) - Central University, Pondicherry - 2 years - II
Division
1993 PGDHE – Microtech Computers(Computer Hardware, Assembling, Board level, Chip level, SCO
Unix) – I Division
1993 PGDSD – NCCT Chennai (Unix, C, AutoCAD) – I Division
1993 PGDCA – Brilliants Computers Chennai (Clipper, Cobol, PC office, Project) – I division
Personal details:
Languages: English, Tamil and Hindi, Date of Birth: 01/05/1974, PASSPORT: Date of expiry: 25/02/2019,
Expected CTC: Negotiable
Yours Faithfully
SRI RAM. S