Fagbami Oluwatomisin Abel provides a summary of his professional experience and qualifications. He has over 10 years of experience in customer service, office administration, hardware maintenance, database administration, and desktop publishing. He has received training in IT services, software platforms, networking, and customer relationship management. Fagbami holds a BSc in Geography and Planning Science from Ekiti State University and a diploma in Environmental Management. He is an associate member of the Institute of Customer Relationship Management.

1. Fagbami, O, A. oluwatomisinabel@gmail; 08060968011
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FAGBAMI OLUWATOSIN ABEL
8, Liberty Close,
Iju Ajuwon,
Lagos State Nigeria.
Mobile: +2348060968011
Email: oluwatomisinabel@gmail.com, tosbel@yahoo.com
PROFESSIONAL PROFILE:
I am highly knowledgeable, result oriented and performance driven professional with successful experience in position of
increasing responsibility and duties, adept at developing and analyzing strategies and servicing customers in information,
sustainable environment and ICT solutions, Able to prepare and to work with clients to determine needs & address issues.
Outstanding verbal and written communication skills.
PROFESSIONAL DEVELOPMENT
TRAININGS
2015: Computer Warehouse Group Academy, Abuja (CWG).
C o s c h a r i s B u i l d i n g , 2 F l o o r , P l o t 3 8 8 , C e n t r a l A r e a . A b u j a
w w w . c w l g r o u p . c o m
 Trained specially on Hardware Platforms (ATM, EUS1
), with
general knowledge in Servers, Cloud Computing, Storage &
Virtualization,
 IT Service Management, (IT Sales, ITIL2
, Customer
Service Management & Culture, Project Management.
 Networking and Power Solution Platforms
 Software Platforms (Windows & UNIX Administration,
Oracle, SAP etc.)
2015 Kebyte Consult; Abuja
Training in Oracle SQL, OCA, OCP
2014: The Institute of Customer Relationship Management
Trained specially on Customer care, Handling Difficult Customers,
The big 3 Ls and Cs, Escalations Procedures, CRM Ethics etc.
2014: The Carrington Heritage (CPD3
).
Trained specially in Office Administration, Mailing System,
Internal Communication System, Corporate Brand Representation,
Office Ethics etc.
Other Trainings/Seminars Attended Includes:
2014: SEDAB Training Institute. Lagos State
Entrepreneurial Training in Event Management & Decoration.
2013: NYSC/SAED4
.
Entrepreneurial Training in Environment Beautification & Landscaping
2012: Goldvalue Idea Resources Ltd. Awka, Ananmbra State
Skill Acquisition, General Entrepreneurial & Career Development
2004: The Executive Training Institute; Lagos State
Diploma in Desktop Publishing
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End User Support
2
Information Technology Infrastructure Library
3
Center for Professional Development
4
Skill Acquisition and Entrepreneurship Development
 Excellent Customer Service
 Outstanding Office Administration
 Ample Hardware Maintenance and
Support Skills
 Database Administrative Skills
 Desktop Publishing Skills
 Excellent Communication Skill
 Ability To Multi-Task And Meet
Targets
 Ability To Work With Minimum Or
No Supervision
 Great Team Management Strength
And good team Player
 Environmental Adaptability
 Microsoft Office Proficiency
 Great Policy Making Ideas
 Practical Evaluation
SKILL SET

2. Fagbami, O, A. oluwatomisinabel@gmail; 08060968011
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Membership
Associate of the Institute of Customer Relationship Management
Work Experience
2013: NYSC Classroom Teacher (CIVIC EDUCATION)
Nneamaka Sec. Sch., Ifitedunu. Anambra State, Nigeria
 Improved the student-teacher skill of the students
 Improved the cognitive skills of the students
 Contributed to the overall discipline and performance of the students
2012: Industrial Working Experience
(Ekiti State Ministry of Housing & Environment).
Secretariat Complex, Ado-Ekiti. Ekiti state
Department of Natural Ecology & Conservation
Department of Planning Research & Statistics
Education
2010-2013: Ekiti State University; Ado-Ekiti
B.Sc Hons. Geography and Planning Science (Second Class Upper )
2006-2008: University of Ado-Ekiti, Ekiti State
Diploma in Environmental Management (Upper Credit)
1997-2003: Lagos African Church Grammar School; Ifako-Ijaye, Lagos.
Senior School Leaving Certificate
1990-1997: Fawole Nursery and Primary School, Lagos.
Primary School Leaving Certificate
Biodata:
Date of Birth: 1st
May, 1987.
Sex: Male.
Marital Status: Single.
State Of Origin: Ekiti State.
Hobbies & Interests
Aside personal development and ICT5
, my interests include Web Surfing, Biodiversity Conservation, Research, Driving, Poetry,
Public Speaking
References
Available upon request
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Information and Communication Technology