This document contains a resume for Nure Alam summarizing his work experience and qualifications. He has over 6 years of experience in system and network engineering roles. His experience includes installation, configuration, and troubleshooting of Windows servers, routers, switches, firewalls, and other network devices. He also has several technical certifications including Cisco CCNP, Microsoft MCSE, and ITIL Foundation. He is currently employed as a system administrator by Wharf International LLC in Dubai, UAE.

1. Email: Nure_alam2007@rediffmail.com Mob: +971 561960848
I am looking for a challenging position where I can apply my customer services and IT skills and
contribute to customer satisfaction and to be successful asset with a reliable, dynamic and progressive
organization and get exposure to cutting technology.
 Master in Computer Science in Information Technology (MSC IT) Completed
 Cisco Certified Network Professional in Switching & Routing. (ID: CSCO12074326)
 Implementing Cisco IP Routing Networks.
 Implementing Cisco IP Switching Networks
 Microsoft Certified Systems Engineer in 2k3,2k8 & 2K12 ( ID: 7731880 )
 Information Technology Infrastructure Library (ITIL) Certified in V3. (ID: SR7450630)
 Diploma in Computer Hardware
Total Experience 6.0 years in System and Network Engineer (Gulf Experience: 2+)
 Wharf International LLC : Oct 2014 to Present (Dubai UAE)
Industry Type : IT Solution Company
Role : System Administrator
Skill Sets : IT Project of System, Network & Management
Responsibility
 Supporting existing & new client’s project of IT network infrastructure in entire UAE region.
 Installation, configuration & troubleshooting of Windows Servers 2008/2012 (DC, ADC,
Active Directry, DNS web, FTP,& Exchange Server 2013).
 Installation, configuration & troubleshooting of Windows Clint XP, 7 /8.
 Installation & configuration of Routers 2900/, Switches 3750, 3560, Cyberoam/Cisco
Firewall, Cisco wirless controller 520/521, VPN, VLAN and network connection.
 Installation, configuration & troubleshooting Cisco Wireless points & Hotspot.
 Installation configuration & troubleshooting of Local & Network Printer (Ricoh, Canon, HP)
Scanners and Local Printer. Call Login through Service Manager & Symantec Antivirus Server
 Implementing group policies and assigning rights for the users and computers.
 Installation, configuration and troubleshooting of VM Ware Server & Clients.
 Vendor management for support of all kinds of PC, Laptops, Servers, network etc.
 Installation, configuration & troubleshooting of CCTV NVR, DVR and Time Attendance.
 Backup management, security and access control for data store on systems keeping.
 Installation, configuration & troubleshooting of NAS storage Seagate, QNAP and Netapp.
 Safe Energy Company : April 2014 to July 2014 (Erbil Kurdistan Iraq)
Industry Type : For General Trading Company
Role : IT Supervisor
NURE ALAM
Career Summary
Work Experience:
Training & Certifications:
Education:

2. Skill Sets : System, Network & Management
Responsibility:
 Installation, configuration & troubleshooting Windows Server 2008 & 2012
& Server Dell 2950 (DC, ADC, DNS web, FTP,& Exchange Server 2013)
 Monitoring team’s performance, Assisting tasks and Get updates end of the day.
 Providing training and development & Handling issues from staff and customers.
 Maintains quality service by establishing and enforcing organization standards.
 Implementing of Network Infrastructure & devices installations.
 Installation & configuration of Routers 2800/, Switches 3750, 3560, Fortinet/Cisco
Firewall, Cisco wirless controller 520/521, VPN, VLAN and network connection.
 Installation, configuration & troubleshooting of Cisco IPT phones 7942 etc.
 Installation, configuration & troubleshooting Cisco Wireless points & controller.
 Installation, configuration & troubleshooting Cisco Video conferencing system.
 Managing Lync 2013 various plot forms(android, IOS and windows) & ERP AX 2012
 Installatnin and configure for VMware server (3.0, 5.5) and vartucal client.
 Installation, configuration & troubleshooting Symantec Antivirus Server & Clients
 Implementing group policies and assigning rights for the users and computers.
 Vendor management for support of all kinds of PC, Laptops, Servers, Printers,
Peripherals, Network etc., under warranty or maintenance contract.
 Maintaining network device & connection & keep update with diagram & database.
 G.S.L Telecom Services : April 2013 to April 2014 (Erbil Kurdistan Iraq)
Industry Type : Telecom Services
Client Name : Korean National Oil Corporation (KNOC)
Role : Network Engineer
Skill Sets : System & Network
Responsibility
 Installation, Configuration and troubleshooting of Switches and Routers.
 Managing and maintain of Routers, Switches and Cabling connections.
 Installation, configuration and troubleshooting of windows Servers 2012/2008/2003 and
Clients Windows7/XP
 Installation, configuration and troubleshooting with Exchange Server 2007 & 2010
 Maintenance of ADC Server, Exchange server and outlook clients troubleshoot.
 OSI-7 Layers implemented on Routed protocol TCP/IP/IPX and Routing protocols VLAN,
Telnet Protocol, CDP Protocol, ACL, STP
 Installation, Configuration & troubleshooting of Switches (2900) and routers (2800)
 Managing and Maintaining of Sever 2008/2003 and Active Directory, DNS, DHC, FTP.
 Installation, configuration and troubleshooting of Local and Network Printer.
 Backup Management, Active Directory Backup and Router Backup on TFTP server.
 Installation, configuration & troubleshooting of Network Printer(Ricoh 3100, Canon
5030,HP)
 Wipro InfoTech Mar 2012 to Apr 2013 (New Delhi, India)
Project : IMSI Pvt Ltd
Client Name : Max New York Life Insurance
Industry Type : Insurance
Role : IT Support Engineer
Skill Sets : System/Server

3. Responsibility
 Installation, configuration and troubleshooting of windows Servers 2K3/2K8 and
Clients Windows7/XP
 Managing Mail Server Link Exchange Server 2k3, 2K7 & 2K10 & print server.
 Managing and Maintaining of Sever 2008/2003 and Active Directory, DNS, DHCP, FTP.
 Installation, configuration and troubleshooting of Symantec Antivirus Server and Client.
 Maintenance of ADC Server, Exchange server and outlook clients troubleshoot.
 Managing and maintain of Routers, switches and cabling connections.
 Configuration of Data card, Configuring mails server through internet for VPN users.
 Installation, Configuration and troubleshooting of Switches and Routers.
 Backup Management, Active Directory Backup and Router Backup on TFTP server and
automated system recovery & disaster recovery, local printer, network printer.
 Create or closed call ticket of User issue on the Help Desk
 Wipro InfoTech May 2009 to Mar 2012 (New Delhi, India)
Project : NH-info Pvt Ltd
Client Name : Rockwell Automation
Industry Type : Power, Control & Information Solutions
Role : Desktop Support L2
Skill Sets : System/Server
• Configuration for Blackberry server and configuration emails on blackberry and other devices.
• Updating windows patches on windows server and client to keep up to date for security reason.
• Active Directory , DHCP, DNS, TMG , Group Policy, Share folder Permission over Server 2008/2012
• Implemented SNMP for network management, HSRP, DHCP, DNS and MRTG.
• Installation & troubleshooting for Cisco phones and Outlook client 2012/2013.
• Basic Network Security, VLAN, Virtual Private Networks, AAA, local, Remote.
• Installation of OS through ghost & OS deployed and installation like unattended.
• Implementing Software Deployment, Group Policy, profiles (Local, Roaming, Mandatory.)
• Implementing Shadow copy & quota, secure server disk, Data Security, Disaster Recovery.
• Managing Mail Server Link Exchange Server 2k3 & Lotus Domino Server & client 6.5 &8.5
• Implemented of RAID Level like RAED0, RAID1, RAID2, RAID3, RAID4, and RAID5.
• Ticketing software like BMC Remedy, Service Manager, HP open view, desk and E-Help line.
Date of Birth
Skype ID
:
:
02-04-1991
Nure_alam3
Nationality : Indian
Marital state : Single
Languages known : English, Hindi, Urdu,
Passport Number : K1543008 (Valid till 25-12-2021)
Visa Status : Employment
Date……………………..
Personal Details:
Specialties: LAN & WAN

4. Place……………………… NURE ALAM