Jana O'Neal has over 7 years of experience in customer service, claims adjusting, and estimating roles. She has strong skills in Microsoft Office applications and can type at 60 WPM. Her experience includes working as an estimator and customer service representative for Professional Collision and as a claims adjuster for catastrophes at CNC. She also has experience as a waitress providing excellent customer service. Jana holds a Bachelor's degree in Criminal Justice from Faulkner University and received a scholarship for her strong academic performance.