Ryan O'Coin is a student at the University of Southern Maine studying economics. He has experience working as a returns agent for Enterprise Holdings where he greeted customers, reviewed rental charges, and provided information to customers. Currently, he works as a laborer for Nelson Property Services and has previous experience as a site foreman for S.L. Petrucci Landscaping. He also has volunteer experience campaigning for a state representative and instructing youth baseball.
I processed and scheduled lighting and electrical services for high end clients. The client would contact me and explain what the issue was and I would find the closest and most inexpensive contractor or subcontractor, and processed bids on jobs. Was recognized for writing a customer an email in a professional and courteous manner.
I processed and scheduled lighting and electrical services for high end clients. The client would contact me and explain what the issue was and I would find the closest and most inexpensive contractor or subcontractor, and processed bids on jobs. Was recognized for writing a customer an email in a professional and courteous manner.
1. Ryan O’Coin
Ryan.ocoin@maine.edu
(508) 244 8068
12 Deane Street
Portland, ME 04102
Education:
University of Southern Maine Portland, Maine
Bachelors of Science, Economics September 2012 – Present
Experience:
Enterprise Holdings Portland, ME
Returns Agent May 2015 – September 2015
Greet all customers using prescribed, appropriatedialogue as they arrive on the lot.
Advise and review rental charges; and providean accurate receipt to thecustomer.
Provide information in a professionaland courteous manner regarding transportation to theairport terminal. Thank
customers using theprescribed dialogue.
Inquire about service, satisfaction and document dissatisfaction.
Complete a service alert for any mechanical and or body damage communicated by the customers.
Identify and tag vehicles that have been flagged for grounding or preventativemaintenance and verify their movement
to the proper lot location.
Nelson Property Services Westbrook,ME
Laborer June 2015 – Present
S.L. Petrucci Landscaping Wellesley, MA
Site Foreman May 2008 - 2014
Job siteLeader for S.L. Petrucci for crew of up to three laborers
Delegated work accordingly to each laborer on a daily basis
Volunteer Work
Sean Dooley Massachusetts State Representative campaign. December2013
Youth Instructor, WalpoleLittle League, instructingboys ages 8-12. 2009-2010
Jerry Anzalone’s WalpoleYouth Baseball TrainingClinic, instructingboys ages 8-12. 2009-2010
Skills:
Organization andTaskcomprehension
Property andCasualty Insurance Knowledge
Great Customer Service andconversation expertise
Microsoft Word, Excel,Access, PowerPoint, ProfessionalEmail Services
Expert knowledge of all aspects of diabeticmanagement. SpecifictoTechnology, Medication, Education,andTeaching
Great comprehension ofthe SpanishLanguage
Carpentry