Betsy Joosten has over 27 years of experience in information services, including 18 years working with JDE XE systems. She has a bachelor's degree in business administration and is green belt certified in Six Sigma. Her professional experience includes roles managing systems engineering, business analysis, and implementation of systems like JDE, Kronos, and ADP payroll. She has extensive experience supporting ERP, manufacturing, financial, and payroll systems and leading projects to upgrade or replace these systems.

1. BETSY JOOSTEN
N2407 Nor-rose Lane, Appleton, WI 54913
(920)858-2056
JOOS10B@GMAIL. COM
OVERVIEW
 27 years of Information Services
development and user integrations
and support
 18 years JDE XE and Oneworld
xe7333/8.10 experience all modules
 10 years Cobol programming
 20+ years EDI experience
 8 years Operations management
 5+ years Implementation of timekeeping & Payroll
systems
EDUCATION
Bachelor’s Degree: Business Administration 2009-2012
Kaplan University College
Online
Six Sigma Training – Greenbelt Certified 2009
Milwaukee School of Engineering via Appleton Coated LLC
Associates Degree: Data Processing/Computer Science
Fox Valley Technical College Appleton, WI
1987-1989
PROFESSIONAL EXPERIENCE
Senior Systems Engineer 2000-2012, Staff Systems Engineer 2012 -
Current
Appleton Coated LLC, Combined Locks WI
 JDE Liaison between Information Services and Financials, Payroll and Manufacturing
 User problem resolution within JDE Financials (AP, AR, GL, Payroll)
 User problem resolution within JDE Manufacturing (Cost Accounting, Inventory, Purchasing, Machine
reporting, Labeling, automated roll line)
 Implementation, setup of all JDE Financials (AP, AR & General Ledger)
 Define data conversions of CMMS (Champs)AP, AR & GL from old system Cullinet to JDE
 Work with Financial Contractors to define JDE reports, Purchase Price Variance system, custom
receipts program needs, Sales Order Invoice programming needs, banking needs, data exports for
Business Intelligence, Monthly reporting needs to close books, OPTIO documents definition
 Design, test, schedule and implement OPTIO for AP checks w/ signature cards and multi-drawer
hardware, choosing check stock
 Design, test, schedule and implement OPTIO Sales & AR Invoices, Credit Memos with help from
contracted vendor
 Implement and test OPTIO payroll checks written by contractor with internal Systems Engineer in
charge of Payroll
 Define month end processing requirements and needs reporting for JDE contract programmers
 Reviewed requirements, high level needs and Quality Analysis testing of contract programmers, and
internal developers code changes prior to user CRP testing and integration
 Define, setup, testing, menus, analysis, document and script d aily, monthly and yearly financials
 Document Financial business processes, Manufacturing and some Distribution pieces
 Lead power user group training and business process flow documentation, setups and documentation
 Build testing scripts for JDE, OPTIO, TLAShford, EDI, AS400 & OS testing and C onference Room
Pilot’s
 Implement multiple banking requirements, Audits defining with Auditors their specifications of data
 Define statement of work for ADP implementation, project plans & integrations to JDE

2.  Move from JDE Payroll & Vertex on AS400 to ADP for Payroll & Payroll tax information
 Define statement of work, Capital Requirements, Resource requirements, Hardware specifications for
replacing customized Kronos system with a new vanilla Kronos implementation, project plans &
integrations to JDE GL
 Includes training Union employees on new punching procedures & HR department on ADP Payroll,
how to export data for 401k plans and reports and GL interfaces back to JDE
 Define statement of work, Capital Requirements, Resource requirements, Hardware and software
specifications for Champs CMMS replacement system options (no ownership—did not implement)
 Implement EDI for consignment, Invoicing, Freight Bill processing, and Advance Ship notifications
ANSI x12, change Freight Bill processing over to FTP communications
 Move from JDE Payroll & Vertex on AS400 to ADP for Payroll & Payroll tax information
 Implement Kronos timeclock system vanilla (2004), upgrade Kronos timeclock system (2006)
 Assist in implementation of Kronos via the web (Hardware and Software) 2016
 Assist in JDE Purchasing/Address Book and implementing TLAshford for Labeling
 Upgrade TLAshford working with vendor to beta test and solve internal business problems with
hardware and drivers Datamax /TEC/Monarch printers (2015)
 Work with internal manufacturing users to define, duplicate, run proof of concepts, build functional
analysis documents, create requirements to resolve d aily support and business needs
 Lead Six Sigma project, completed and implemented a printer’s reduction of support needs utilizing
the voice of the customer
 Lead Six Sigma project, completed and implemented Inventory & Financial reporting accuracy
 Assist many Six Sigma, A3 and Continuous Improvement project teams Manufacturing & Finance
 Develop labels, images in TLAshford for Marketing ce rtifications and new fields for customer needed
requirements
 Information Services and Data Integrities
 On call support duties (nights, holidays, weekends) via remote access or onsite if necessary
 Monitor and document daily automated scheduled jobs and interface processes and changes
 Document and issue Technical Change Requests involving and tracking all changes
implemented/integrated
 Define JDE system upgrades testing needs (operating system, 3 rd
party changes and JDE)
 Quality Analysis testing and definition of scripts
 Define and perform JDE Disaster Recovery Script testing
 Fix daily JDE database issues with Microsoft SQL/Access
 Business Analysis for Financial and Manufacturing areas and backup to Distribution areas
 AS400 job scheduling maintenance review of AS400 queues, single threading and automated jobs
 JDE Security building menus on 7333, E8.10 Task Views, Roles, Users, User Groups
 Object Management Workbench, defining processing option changes, perform QA testing for
developers, build data for developers to unit test
 Enter Purchase requisitions, ensure follow through on proper receipts and validation and invoices to
Accounts Payable
Programmer, Programmer/Analyst, MIS Project Leader
Riverside Paper Corporation, Appleton WI 1990-2000
 On call support duties for Riverside Paper Company, Kerwin Paper, CBC Coating divisions
(ECOfibre 2years only)
 ERP research team & analysis team to choose new ERP system (JDE, JDB, Fourth Shift)
 JDE green screen AP, GL & AR implementation
 JDE green screen Pricing, Scheduling, Transportation implementations
 Defined / Documented and trained day and night operator for the AS400
 Interface management from custom code to JDE systems (18 months)

3.  Operations support guide Unix system (daily, mo nthly)
 Operations management (Day operator, night part time operator, hardware support services
and contract programmers) Hiring, firing, contracting
 Support desk management of issues list, team projects, resource constraints
 EDI Implementations, upgrades to Sales Orders, Acknowledgements & Invoices
 New division project management, code implementation management and code development
(recycling plant ECOfibre)
 Time Studies union manufacturing floor
 Cobol programming, development, team lead development and 3 r d
party software
implementations
 Printer installations, upgrades and hardware maintenance
 Kronos implementations Union, Non-Union Hourly & scheduling
Programmer 1989-1990
Team Industries, Kaukauna WI
 Wiring, printer & equipment maintenance
 Operations management review (backups, procedures, process development)
 User Support office communications message systems
 Labeling electronic equipment, parts identification
 Engineering PC updates, networking, backups
 Program development, review, changes & documentation
SPECIAL INTERESTS
Junior Achievement, Nascar Racing, Packers fan, Family
REFERENCES
Furnished upon request.