Michael Burch is seeking a career position utilizing his computer, information, and networking skills. He has several certificates in computer maintenance, networking technology, and technical proficiency from the University of Arkansas Community College. Burch has a Associate of Applied Science degree in Computer & Information Systems. His work experience includes positions at Fidelity Information Services as a Systems Operations Analyst, Acxiom Corporation as a Media Specialist, and Ozark Health Medical Center as an IT intern. Burch also has experience as a shelter manager and leadership roles during his time in the Marines and Boy Scouts.

1. Michael A. Burch
2270 Meadowlake Rd. Apt. 711
Conway, AR. 72032
(501)269-6400
Michael.Burch@msn.com
Objective
To work in a career position related to Computers, Information and/or Networking where I can make
good use of my skills and knowledge in the Computer & Information Systems field.
Education and Training
 Certificate of Proficiency in Computer Maintenance from University of Arkansas Community
College at Morrilton, Arkansas. 2011
 Certificate of Proficiency in Networking Technology from University of Arkansas Community
College at Morrilton, Arkansas. 2011
 Certificate of Technical Proficiency from University of Arkansas Community College at
Morrilton, Arkansas. 2012
 Associate of Applied Science Degree in Computer & Information Systems (GPA 3.4) from
University of Arkansas Community College at Morrilton, Arkansas. 2012
Work Experience
2014 to 2015 Fidelity Information Services Global. Little Rock, AR.Systems Operations Analyst I;
Monitor and maintain servers via numerous PC software programs.
Manage & monitor program jobs manually.
Communicate with clients and technicians to handle/troubleshoot issues
All while monitoring/escalating CASD ticket(s) queue.
2012 to 2013 Acxiom Corporation. Conway,AR. Media Specialist;
CASD ticket queue monitoring while managing data tapes physically &
numerous PC software programs. Communicate with clients and
technicians to handle/troubleshoot issues.
2011 to 2011 Ozark Health Medical Center. Clinton, AR. Information Technology Dept. Intern;
Learned day to day operations for I.T. employees. Installed networking lines in facilities,
performed facility computer maintenances, server maintenance/installation, office
machine repairs.
2007 to 2009 Fairfield Bay Animal Shelter. Fairfield Bay, AR. Shelter Manager;
Managing records, supervising staff, handling adoptions, overseeing arrivals and
departure of animals on the premise, managing the schedule.
Accomplishments
 President of Computer & Information Systems Club 2011-2012
 Fire team leader during enlistment with Marines 1995-1997
 Captain of High School Archery team 1992-1993
 ‘Life Scout’ rank, ‘Order of the Arrow’ & Senior PatrolLeader in Boy Scouts 1986-1993