EXPERIENCE
OCTOBER 2017 – PRESENT
SALES SUPERVISOR – MACY’S INC.
o Motivated a team of twenty associates to drive sales results, loyalty (credit card) applications, client
selling, and exceptional customer service for a $2.1 million department
o Led colleagues through coaching and mentoring to maximize sales opportunities utilizing upselling,
suggestive selling, and product knowledge
o Planned, organized, and managed in-store special events to drive incremental sales and customer
engagement
o Engaged in other daily tasks such as interviewing/hiring, new-hire onboarding, staffing, budgeting,
creating and analyzing reports and more.
ACCOMPLISHMENTS:
o Achieved departmental spring season sales plan of $1.2 million
o Recognized as the top client selling department in the Hawaii District
o Awarded People Leader of the Month recognizing strong sales results and colleague engagement
APRIL 2017 – PRESENT
MACY’S STYLE CREW (BRAND AMBASSADOR) – MACY’S, INC.
o Drove customer engagement and social traffic with colleagues and customers through promoting
Macy’s products and services online through social media channels
o Created video and photo content that allows online customers to shop directly from social media
platforms such as Facebook, Instagram, Snapchat, Twitter, and more
o Researched and kept abreast of latest trends in fashion, media, and popular culture
EDUCATION
SKILLS
o Effective Communication/Interpersonal Skills
o Organizational Skills and Multi-Tasking
o Proficient in Microsoft Office and Adobe Suite
o Computer Literacy/Keyboarding
o Teamwork and Problem-Solving
o Sales and Marketing
o Social Media and Digital Marketing
o Flexibility/Adaptability/Time Management
BRYANT SANTOS
140 East Santa Barbara Avenue, Dededo, GU, 96929 · 671-482-5358
bryantsantos11@gmail.com · linkedin.com/in/bryantsantos11/ · Portfolio: fsbizsite.com/bdsantos
Bryant Santos is an entertainment business professional with experience in retail sales and social
media. Bryant is currently seeking a degree in Entertainment Business from Full Sail University and
will complete this degree in June of 2019.
JUNE 2019
BACHELOR OF SCIENCE IN ENTERTAINMENT BUSINESS, FULL SAIL UNIVERSITY
o Pursuing a degree in Entertainment Business from Full Sail University with a current GPA of 3.98/4.0
o Selected for the Excellence Program, which allows students to graduate with Excellence due to superb
academics and community involvement
o Relevant Coursework: Creative Presentation, Business in the Entertainment and Media Industries,
Popular Culture in Media, Personal Branding, Digital Marketing, Global Media Management, and more

Resume

  • 1.
    EXPERIENCE OCTOBER 2017 –PRESENT SALES SUPERVISOR – MACY’S INC. o Motivated a team of twenty associates to drive sales results, loyalty (credit card) applications, client selling, and exceptional customer service for a $2.1 million department o Led colleagues through coaching and mentoring to maximize sales opportunities utilizing upselling, suggestive selling, and product knowledge o Planned, organized, and managed in-store special events to drive incremental sales and customer engagement o Engaged in other daily tasks such as interviewing/hiring, new-hire onboarding, staffing, budgeting, creating and analyzing reports and more. ACCOMPLISHMENTS: o Achieved departmental spring season sales plan of $1.2 million o Recognized as the top client selling department in the Hawaii District o Awarded People Leader of the Month recognizing strong sales results and colleague engagement APRIL 2017 – PRESENT MACY’S STYLE CREW (BRAND AMBASSADOR) – MACY’S, INC. o Drove customer engagement and social traffic with colleagues and customers through promoting Macy’s products and services online through social media channels o Created video and photo content that allows online customers to shop directly from social media platforms such as Facebook, Instagram, Snapchat, Twitter, and more o Researched and kept abreast of latest trends in fashion, media, and popular culture EDUCATION SKILLS o Effective Communication/Interpersonal Skills o Organizational Skills and Multi-Tasking o Proficient in Microsoft Office and Adobe Suite o Computer Literacy/Keyboarding o Teamwork and Problem-Solving o Sales and Marketing o Social Media and Digital Marketing o Flexibility/Adaptability/Time Management BRYANT SANTOS 140 East Santa Barbara Avenue, Dededo, GU, 96929 · 671-482-5358 bryantsantos11@gmail.com · linkedin.com/in/bryantsantos11/ · Portfolio: fsbizsite.com/bdsantos Bryant Santos is an entertainment business professional with experience in retail sales and social media. Bryant is currently seeking a degree in Entertainment Business from Full Sail University and will complete this degree in June of 2019. JUNE 2019 BACHELOR OF SCIENCE IN ENTERTAINMENT BUSINESS, FULL SAIL UNIVERSITY o Pursuing a degree in Entertainment Business from Full Sail University with a current GPA of 3.98/4.0 o Selected for the Excellence Program, which allows students to graduate with Excellence due to superb academics and community involvement o Relevant Coursework: Creative Presentation, Business in the Entertainment and Media Industries, Popular Culture in Media, Personal Branding, Digital Marketing, Global Media Management, and more