Bryant Santos is an experienced retail sales supervisor and social media brand ambassador seeking a degree in entertainment business. He has over two years of experience motivating retail teams at Macy's to drive sales and customer engagement. Santos led events, coaching, and reporting and was recognized for top sales results. Currently, he is using social media to promote products and engage customers online while pursuing a bachelor's degree in entertainment business from Full Sail University.

1. EXPERIENCE
OCTOBER 2017 – PRESENT
SALES SUPERVISOR – MACY’S INC.
o Motivated a team of twenty associates to drive sales results, loyalty (credit card) applications, client
selling, and exceptional customer service for a $2.1 million department
o Led colleagues through coaching and mentoring to maximize sales opportunities utilizing upselling,
suggestive selling, and product knowledge
o Planned, organized, and managed in-store special events to drive incremental sales and customer
engagement
o Engaged in other daily tasks such as interviewing/hiring, new-hire onboarding, staffing, budgeting,
creating and analyzing reports and more.
ACCOMPLISHMENTS:
o Achieved departmental spring season sales plan of $1.2 million
o Recognized as the top client selling department in the Hawaii District
o Awarded People Leader of the Month recognizing strong sales results and colleague engagement
APRIL 2017 – PRESENT
MACY’S STYLE CREW (BRAND AMBASSADOR) – MACY’S, INC.
o Drove customer engagement and social traffic with colleagues and customers through promoting
Macy’s products and services online through social media channels
o Created video and photo content that allows online customers to shop directly from social media
platforms such as Facebook, Instagram, Snapchat, Twitter, and more
o Researched and kept abreast of latest trends in fashion, media, and popular culture
EDUCATION
SKILLS
o Effective Communication/Interpersonal Skills
o Organizational Skills and Multi-Tasking
o Proficient in Microsoft Office and Adobe Suite
o Computer Literacy/Keyboarding
o Teamwork and Problem-Solving
o Sales and Marketing
o Social Media and Digital Marketing
o Flexibility/Adaptability/Time Management
BRYANT SANTOS
140 East Santa Barbara Avenue, Dededo, GU, 96929 · 671-482-5358
bryantsantos11@gmail.com · linkedin.com/in/bryantsantos11/ · Portfolio: fsbizsite.com/bdsantos
Bryant Santos is an entertainment business professional with experience in retail sales and social
media. Bryant is currently seeking a degree in Entertainment Business from Full Sail University and
will complete this degree in June of 2019.
JUNE 2019
BACHELOR OF SCIENCE IN ENTERTAINMENT BUSINESS, FULL SAIL UNIVERSITY
o Pursuing a degree in Entertainment Business from Full Sail University
o Selected for the Excellence Program, which allows students to graduate with Excellence due to superb
academics and community involvement
o Relevant Coursework: Creative Presentation, Business in the Entertainment and Media Industries,
Popular Culture in Media, Personal Branding, Digital Marketing, Global Media Management, and more