Jentel Veals is a dedicated medical administrative assistant seeking a new position. She has over 5 years of experience in various medical office roles including medical administrative assistant, UDT technician, and pricing coordinator. Her skills include patient care, administrative tasks like filing and record keeping, billing and insurance processing, and excellent oral and written communication. She is proficient in Microsoft Office, medical terminology, and various medical software programs. Jentel is detail-oriented, able to multitask and meet deadlines, and strives to provide excellent customer service.
Dear Sir/Madam,
I am presently seeking out an employer who will allow me to utilize my administrative support, customer service, organizational abilities and computer knowledge.
As you will find in my resume that I have attached I make sure that customers have a full understanding of what to expect from me and deliver on my commitments. I enjoy building
customer confidence by listening to customers’ needs and concerns and addressing them with diligence. My thorough knowledge of a company's policies, procedures, and products allows me to solve customer requests independently and take the initiative to research problems on my own and find workable solutions.
I am a highly focused employee who gets outstanding results. I am consistently coming up with newer, more efficient ways to complete my work. I am very detail oriented and do an excellent job prioritizing my tasks to ensure key objectives and deadlines are met. I also understand the relative importance of projects assigned to me and consistently meet expectations.
If you feel that my qualifications have met your needs, please call me at your earliest convenience to schedule an interview. I look forward to discussing this position with you more in detail.
Thank you for your time and consideration.
Sincerely yours,
Yvette M. Uthmann
Enclosures
• Responsible for identifying the comprehensive legal patient medical record in paper and electronic systems in Health Information.
• Duties include assuring all patient records and loose documents are scanned and indexed into the EPF with the highest level of quality possible.
• Responsible for full range of tasks performed in health information department with regard to health information management and maintenance.
• Provides customer service support of the health information department and any other duties assigned.
Accomplished Executive Assistant offering extensive administrative experience reporting to a CEO and other top executives. Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. Proficient user of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and QuickBooks. Type 75+ WPM
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Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
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Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
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Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
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Implementing evidence-based practices into their daily routines.
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JENTEL VEALS
2126 Brighton Circle Corona, CA 92881
Cell: (719) 232-2827
jentelv@yahoo.com
Professional Summary
Dedicated, driven and focused medical administrative assistant who excels at prioritizing, completing
multiple tasks simultaneously and following through to achieve project goals. Seeking a position to
challenge and demonstrate my abilities in getting the tasks done in a timely manner with minimum
supervision. As a medical administrative assistant, I present with high professional skills, a passion for
dealing with clients, coworkers and being a dedicated team player.
Additional Information
Medical/Business Office Patient-focused care
Administration Compassionate and trustworthy caregiver
Filing, Organization & Record keeping Detail-oriented
Meticulous attention to detail Medical terminology
Dedicated team player Excel spreadsheets/Microsoft Access
Daily & Monthly Business Reporting Microsoft word processing
Self-directed/Self starter & mature Social media
NextGen System/E-Clinical Works System
Word Processing & Time
management
Parts Ordering & Order
Processing Professional
Customer Service & Follow Up Resourceful
Billing Processing & Faxing
Scheduling & Dispatching/Receptionist
Medical terminology
Supply & Materials Management
Oral & Written Communications
Insurance eligibility verifications
Experience
American Management Resources/National Laboratory Services October 2015 to present
UDT (Urine Drug Testing) Technician
Riverside, CA
Collect urine samples & bag, document in excel spread sheet, ship specimens, prepare toxicology reports for
review by the doctor, do appeal reports for rejected bills, do any incident reports & order supplies.
Matthews-Vu Medical Group December 2013 to September 2015
Medical Administrative Assistant
Colorado Springs, CO
Checking patients in and assisting with any special needs, answer phones and schedule appointments,
collect payments and verify insurance, call and notify patients of prescriptions being available for pick
up, complete filing and manage charting of patient information, check eligibility on insurance, assist medical
assistants on different procedures, assign/distribute faxes to medical assistants, help oversee/manage the
pediatric department as well as help it run efficiently and smoothly, participate in biweekly
trainings/meetings, utilize Corhio, Penrose, Memorial & CIIS (Colorado Immunization
Information System) to look up information for the doctors.
2. Pg. 2 of 2
Ken's Beverage Inc January 2007 to December 2013
Administrative Assistant
Colorado Springs, CO
Contact bank to check and prepare deposits, manage emails and run reports to keep documentation of
billing and information, answer incoming calls and direct to appropriate personnel, also make outgoing calls
for checking tracking/freight information and scheduling jobs and follow up with customer
satisfaction calls to ensure quality service (ties into medical reception), prepare daily billing, verifying
part numbers and process billing as needed, check in packages and mail, create and keep various
spreadsheets to maintain pertinent information.
Lowe's Home Improvement January 2002 to January 2007
Pricing Coordinator
Colorado Springs, CO
Retrieve pricing/scan gun to do inventory, scan all price tags that have missing items that need to be
restocked, make pricing labels, locate items, remove old pricing label and replace with new for all items
on report, run report and print out once entire store has been completed and send to respective
management daily.
Education
University of Phoenix 2010
Bachelor of Science: Health Care Administration
Phoenix, AZ, US
Coursework in Health Care Administration
September 2010
(3.8 GPA)
Everest 2013
Diploma: Medical Administrative Assistant
Colorado Springs, CO, US
Coursework in Medical Administrative Assisting
December 2013
(GPA: 4.0)
Certified Medical Administrative Assistant
Accomplishments
Graduated Summa Cum Laude
Education/Certifications/References
Available upon request
