Jentel Veals is a dedicated medical administrative assistant seeking a new position. She has over 5 years of experience in various medical office roles including medical administrative assistant, UDT technician, and pricing coordinator. Her skills include patient care, administrative tasks like filing and record keeping, billing and insurance processing, and excellent oral and written communication. She is proficient in Microsoft Office, medical terminology, and various medical software programs. Jentel is detail-oriented, able to multitask and meet deadlines, and strives to provide excellent customer service.

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JENTEL VEALS
2126 Brighton Circle Corona, CA 92881
Cell: (719) 232-2827
jentelv@yahoo.com
Professional Summary
Dedicated, driven and focused medical administrative assistant who excels at prioritizing, completing
multiple tasks simultaneously and following through to achieve project goals. Seeking a position to
challenge and demonstrate my abilities in getting the tasks done in a timely manner with minimum
supervision. As a medical administrative assistant, I present with high professional skills, a passion for
dealing with clients, coworkers and being a dedicated team player.
Additional Information
Medical/Business Office Patient-focused care
Administration Compassionate and trustworthy caregiver
Filing, Organization & Record keeping Detail-oriented
Meticulous attention to detail Medical terminology
Dedicated team player Excel spreadsheets/Microsoft Access
Daily & Monthly Business Reporting Microsoft word processing
Self-directed/Self starter & mature Social media
NextGen System/E-Clinical Works System
Word Processing & Time
management
Parts Ordering & Order
Processing Professional
Customer Service & Follow Up Resourceful
Billing Processing & Faxing
Scheduling & Dispatching/Receptionist
Medical terminology
Supply & Materials Management
Oral & Written Communications
Insurance eligibility verifications
Experience
American Management Resources/National Laboratory Services October 2015 to present
UDT (Urine Drug Testing) Technician
Riverside, CA
Collect urine samples & bag, document in excel spread sheet, ship specimens, prepare toxicology reports for
review by the doctor, do appeal reports for rejected bills, do any incident reports & order supplies.
Matthews-Vu Medical Group December 2013 to September 2015
Medical Administrative Assistant
Colorado Springs, CO
Checking patients in and assisting with any special needs, answer phones and schedule appointments,
collect payments and verify insurance, call and notify patients of prescriptions being available for pick
up, complete filing and manage charting of patient information, check eligibility on insurance, assist medical
assistants on different procedures, assign/distribute faxes to medical assistants, help oversee/manage the
pediatric department as well as help it run efficiently and smoothly, participate in biweekly
trainings/meetings, utilize Corhio, Penrose, Memorial & CIIS (Colorado Immunization
Information System) to look up information for the doctors.

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Ken's Beverage Inc January 2007 to December 2013
Administrative Assistant
Colorado Springs, CO
Contact bank to check and prepare deposits, manage emails and run reports to keep documentation of
billing and information, answer incoming calls and direct to appropriate personnel, also make outgoing calls
for checking tracking/freight information and scheduling jobs and follow up with customer
satisfaction calls to ensure quality service (ties into medical reception), prepare daily billing, verifying
part numbers and process billing as needed, check in packages and mail, create and keep various
spreadsheets to maintain pertinent information.
Lowe's Home Improvement January 2002 to January 2007
Pricing Coordinator
Colorado Springs, CO
Retrieve pricing/scan gun to do inventory, scan all price tags that have missing items that need to be
restocked, make pricing labels, locate items, remove old pricing label and replace with new for all items
on report, run report and print out once entire store has been completed and send to respective
management daily.
Education
University of Phoenix 2010
Bachelor of Science: Health Care Administration
Phoenix, AZ, US
Coursework in Health Care Administration
September 2010
(3.8 GPA)
Everest 2013
Diploma: Medical Administrative Assistant
Colorado Springs, CO, US
Coursework in Medical Administrative Assisting
December 2013
(GPA: 4.0)
Certified Medical Administrative Assistant
Accomplishments
Graduated Summa Cum Laude
Education/Certifications/References
Available upon request

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