This survey was conducted to understand organizations' typical PC refresh cycles, how compatibility issues are influencing refresh plans, barriers to refresh, common PC problems, and perceived benefits of refresh. Most respondents reported their organization's average refresh cycle is 4-5 years. Over half said compatibility issues are driving refresh plans to some extent. Top barriers were economic constraints and compatibility concerns. In the past year, over half experienced issues requiring on-site IT help. Increased productivity and improved user experience were seen as the biggest benefits of refresh.
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
SolarWinds Application Performance End User Survey (Australia)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
IT Alert Management Survey Results - February 2013SolarWinds
SolarWinds recently conducted a survey on IT Alert Management with participation from over 150 IT professionals. We learned about the challenges faced in managing alerts. Here are the findings…
AFCEA Cybersecurity through Continuous Monitoring: SolarWinds Survey Results ...SolarWinds
WINNER: Overall Best In Show at 2014 AFCEA® Cyber Conference Solutions Trail
In a 2014 survey by SolarWinds and Market Connections, federal government and military IT professionals stated that their biggest cybersecurity threats are people both malicious external attackers and clueless insiders. So how do Federal IT Pros prevent activity that can put their agencies security at risk and address these living cybersecurity threats when human behavior is out of their
control? Implementing continuous monitoring solutions can help federal agencies safeguard against human error and quickly identify vulnerabilities, compliance issues and other threats by automatically collecting data and reporting on the performance, availability and security posture of an IT infrastructure. While continuous monitoring of the performance of networks, applications, servers, and
more will not stop hackers from attempting to infiltrate a network or stop careless employees from accidental blunders, it can provide a first line of defense and critical insight into how the IT infrastructure is impacted. In this session you will learn: " The top cybersecurity threats plaguing agencies today and their sources " The types of continuous monitoring tools and technologies that can be leveraged by both IT operations and information security simultaneously to quickly detect and mitigate threats " How to overcome common obstacles and frustrations agencies face when implementing continuous monitoring solutions and what benefits they see upon implementation.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
5 Ways to Tighten Security with Endpoint ManagementIvanti
In a world of BYOD and rapidly expanding mobility, securing and managing endpoints is more challenging than ever. This is confirmed, along with many surprising statistics, in a recent survey conducted by analyst Enterprise Management Associates (EMA). Join us for this 60-minute webinar where security experts Jason Forsgren and Eran Livne go over report highlights and share their insights on how to best address these challenges. All webinar registrants will get a free copy of the complete EMA research report.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
Improving Incident Response: Building a More Efficient IT InfrastructureEmulex Corporation
This webcast will focus on the results of a study Emulex commissioned from Forrester Consulting that evaluates the range of issues that enterprise IT staffs are facing while managing the performance of their business-critical application and business services. The results of the study, entitled “Improving Incident Response: Building a More Efficient IT Infrastructure,” indicate that a lack of network visibility negatively impacts the ability of IT staff to identify and resolve application performance issues, which leads to substantial business productivity loss.
IDG MarketPulse: Virtual Graphics Processing Unit (vGPU)jmariani14
Presented on behalf of Dell, VMware & NVIDIA.
The purpose of this survey is to better understand user experiences and challenges with demanding graphics applications in use today, in addition to deployment plans for virtualized graphics solutions. The survey explores the expected and experienced benefits of virtualized graphics solutions, as well as primary barriers to deployment.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
SolarWinds Application Performance End User Survey (Singapore)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
A rundown of the key findings and overall themes of InvestmentNews' flagship adviser technology benchmarking study, addressing the driving factors behind how and why firms invest in technology, the factors they weigh the closest in making those key decisions, and the strategies they implement to better their firms.
InvestmentNews Research collected firm-level data from over 300 independent advisory firms in December 2014 - January 2014. Firms submitted truncated P&L data, including measures of operating expenses, profits, revenue, assets, client and staff. "Top Performers", or the most profitable and productive firms, and "Innovators", the firms who utilized the most technology at their firms, were identified as cohorts used to benchmark the industry.
Biomedical engineering work is subjected to stringent regulatory constraints that mandate a robust engineering process that conforms to all pertinent regulatory guidelines and imperatives.
Software development is an important component of any engineering project and as such, it should be equally addressed and properly integrated with the overall engineering process. To that effect, the following software development process is proposed. This process attempts to be well grounded in the nature of innovative Biomedical engineering work. There are inherent significant technology risks related to the development of innovative biomedical devices. These risks must be correctly identified, and mitigated throughout the entire engineering process. The main benefit of the software development process presented here is its explicit management of software risk factors as recommended by modern successful software development practices.
SolarWinds Application Performance End User Survey (Australia)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
IT Alert Management Survey Results - February 2013SolarWinds
SolarWinds recently conducted a survey on IT Alert Management with participation from over 150 IT professionals. We learned about the challenges faced in managing alerts. Here are the findings…
AFCEA Cybersecurity through Continuous Monitoring: SolarWinds Survey Results ...SolarWinds
WINNER: Overall Best In Show at 2014 AFCEA® Cyber Conference Solutions Trail
In a 2014 survey by SolarWinds and Market Connections, federal government and military IT professionals stated that their biggest cybersecurity threats are people both malicious external attackers and clueless insiders. So how do Federal IT Pros prevent activity that can put their agencies security at risk and address these living cybersecurity threats when human behavior is out of their
control? Implementing continuous monitoring solutions can help federal agencies safeguard against human error and quickly identify vulnerabilities, compliance issues and other threats by automatically collecting data and reporting on the performance, availability and security posture of an IT infrastructure. While continuous monitoring of the performance of networks, applications, servers, and
more will not stop hackers from attempting to infiltrate a network or stop careless employees from accidental blunders, it can provide a first line of defense and critical insight into how the IT infrastructure is impacted. In this session you will learn: " The top cybersecurity threats plaguing agencies today and their sources " The types of continuous monitoring tools and technologies that can be leveraged by both IT operations and information security simultaneously to quickly detect and mitigate threats " How to overcome common obstacles and frustrations agencies face when implementing continuous monitoring solutions and what benefits they see upon implementation.
SolarWinds Federal Cybersecurity Survey 2015SolarWinds
In December 2014, Market Connections, a leading government market research provider, in conjunction with SolarWinds conducted its second annual blind survey of 200 IT and IT security decision makers in the federal government, military and intelligence communities in an effort to uncover their most critical IT security challenges and to determine how to make potential security threats visible so IT can confront them. Respondents weighed in on top cybersecurity threat sources, obstacles to threat prevention, necessary tools for threat prevention, and their concerns, investment and policies regarding cybersecurity.
Visit http://www.solarwinds.com/federal to learn more.
5 Ways to Tighten Security with Endpoint ManagementIvanti
In a world of BYOD and rapidly expanding mobility, securing and managing endpoints is more challenging than ever. This is confirmed, along with many surprising statistics, in a recent survey conducted by analyst Enterprise Management Associates (EMA). Join us for this 60-minute webinar where security experts Jason Forsgren and Eran Livne go over report highlights and share their insights on how to best address these challenges. All webinar registrants will get a free copy of the complete EMA research report.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
Improving Incident Response: Building a More Efficient IT InfrastructureEmulex Corporation
This webcast will focus on the results of a study Emulex commissioned from Forrester Consulting that evaluates the range of issues that enterprise IT staffs are facing while managing the performance of their business-critical application and business services. The results of the study, entitled “Improving Incident Response: Building a More Efficient IT Infrastructure,” indicate that a lack of network visibility negatively impacts the ability of IT staff to identify and resolve application performance issues, which leads to substantial business productivity loss.
IDG MarketPulse: Virtual Graphics Processing Unit (vGPU)jmariani14
Presented on behalf of Dell, VMware & NVIDIA.
The purpose of this survey is to better understand user experiences and challenges with demanding graphics applications in use today, in addition to deployment plans for virtualized graphics solutions. The survey explores the expected and experienced benefits of virtualized graphics solutions, as well as primary barriers to deployment.
IT Trends Report 2015: Business at the Speed of IT, Public Sector ResultsSolarWinds
IT Trends Report 2015: Business at the Speed of IT
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering organizational impact
(North America, Public Sector)
SolarWinds Application Performance End User Survey (Singapore)SolarWinds
The proliferation of BYOD, cloud, SaaS and consumer technologies in the workplace have made the application the disruptive technology that will drive business IT into the coming decades. At the same time, the application delivery chain is becoming more complex to support as applications become more networked, virtualization drives IT infrastructure convergence and abstraction and end users become more mobile. These survey findings highlight the impact of application performance and availability on business end users, and their experiences with and expectations of IT when problems arise. Chief among the findings is that while the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability.
A rundown of the key findings and overall themes of InvestmentNews' flagship adviser technology benchmarking study, addressing the driving factors behind how and why firms invest in technology, the factors they weigh the closest in making those key decisions, and the strategies they implement to better their firms.
InvestmentNews Research collected firm-level data from over 300 independent advisory firms in December 2014 - January 2014. Firms submitted truncated P&L data, including measures of operating expenses, profits, revenue, assets, client and staff. "Top Performers", or the most profitable and productive firms, and "Innovators", the firms who utilized the most technology at their firms, were identified as cohorts used to benchmark the industry.
Biomedical engineering work is subjected to stringent regulatory constraints that mandate a robust engineering process that conforms to all pertinent regulatory guidelines and imperatives.
Software development is an important component of any engineering project and as such, it should be equally addressed and properly integrated with the overall engineering process. To that effect, the following software development process is proposed. This process attempts to be well grounded in the nature of innovative Biomedical engineering work. There are inherent significant technology risks related to the development of innovative biomedical devices. These risks must be correctly identified, and mitigated throughout the entire engineering process. The main benefit of the software development process presented here is its explicit management of software risk factors as recommended by modern successful software development practices.
Survey Results: Common Problems with Microsoft Teams Call Qualitypanagenda
Webinar Recording: https://www.panagenda.com/webinars/survey-results-common-problems-with-microsoft-teams-call-quality/
If you want to know how other enterprise organizations are struggling with their Teams voice deployments, then you must attend this webinar. We just finished our Pulse Survey from companies that are relying on Microsoft Teams for calls and meetings and would like to share the shocking results. If you think call quality troubleshooting is taking you a long time, then you will want to hear how other IT operations groups are doing!
Please join us for this webinar to learn about the most common performance issues for Microsoft Teams and what are the likely root-causes. The conversation will summarize the recent survey results and go into detail on the methods and tools used by IT operations groups to investigate and analyze their employees’ digital experience. During the webinar you will also receive an introduction to the OfficeExpert product and see some real-world examples of how this SaaS solution provides accurate performance measurements and enables IT support groups to quickly troubleshoot issues.
During the webinar you will also learn about the Maximum Limits for device hardware and networking performance to ensure acceptable Teams call quality performance.
What you will learn:
- What are the Max CPU and Memory Usage Limits?
- What is the redline you cannot cross for Round-Trip-Times (RTT)?
- How to determine bad ISP performance?
- Why getting to the Microsoft Cloud Global Network quickly is so important!{}
Data Trends for 2019: Extracting Value from DataPrecisely
To get the most business value from data, you need to keep up with the latest tech trends – or do you?
View this webinar on-demand as we share the results from our 2019 Data Trends Survey! We'll reveal what organizations around the world are really up to at the intersection of technology, big data and business.
Key topics include:
• Business initiatives getting the most IT support in 2019
• Highest-priority IT initiatives
• Tech adoption rates, benefits and challenges
The Roadmap to Becoming a Top Performing Organization in Managing IT OperationsDigital Enterprise Journal
Research study - the key findings of Digital Enterprise Journal's research study based on insights from more than 800 organizations.
Author: Bojan Simic, President and Chief Analyst, Digital Enterprise Journal
The 2014 IDG Enterprise Cloud Computing Survey highlights research on today’s cloud computing trends that technology decision-makers are faced with, including usage and plans across various cloud service and deployment models, investments, business drivers and impact on business strategy and plans.
Learn statistics and expert opinions on the state of the market regarding data quality in 2023.
Learn about:
- statistics and expert opinions
- the key focus of data quality in 2023
- the Data Maturity Model
- DevOps for data and CI/CD pipelines
- data validation and ETL testing
- test automation
The Increasing Value and Complexity of Software Call for the Reevaluation of ...PRQA
VDC performs annually global market research, regarding the Automated Test and Verification Tool (AT&V) market. The current white paper summarizes findings from a survey in 2011, capturing the input from almost 600 engineers. The respondents are directly involved in Embedded and Enterprise/IT software and systems
development, across a wide range of industries: Automotive, Medical, Telecoms, Aerospace, Military and others.
Programming Research (PRQA) worked with VDC to fine-tune the survey questions to provide deeper insights into the development of high integrity software and the role of static analysis.
Over 600 Citrix professionals participated in the survey, and the results have been compiled into a data rich, 23-page report to provide valuable benchmarks and new insights into the challenges, technology choices, and best practices for Citrix performance management.
Download the Citrix Performance Management Report: http://www.eginnovations.com/reports/citrix-performance-management-2014/
Here are some of the key survey findings:
• Performance management is critical for the success of Citrix deployments. 97% of respondents consider performance management to be important for the expansion of their Citrix infrastructure. 86% of respondents consider performance as a key concern during migration of Citrix versions.
• Citrix gets the blame whether the problem is Citrix related or not. The biggest performance challenge respondents face is that Citrix gets blamed for all user experience problems – even if the problem is not with the Citrix tiers. However, a majority of the time (65%), performance problems are NOT directly caused by the Citrix tiers.
• Admins spend more time fire-fighting and troubleshooting performance problems. In over 60% of cases, respondents spend more than 30% of their time fire-fighting and troubleshooting performance problems. One of the key reasons is that Citrix performance management is still mostly manual.
• Proactive alerting most important to Citrix professionals. A majority of respondents (68%) are looking to make Citrix performance management proactive, so they get alerted and can fix issues before users notice.
• Most IT admins don’t benchmark their Citrix environment. Despite the interest in managing Citrix performance proactively, very few respondents have solid performance benchmarks of their Citrix infrastructure. 26% of respondents have NEVER conducted any performance benchmark. 18% conducted benchmarks only during migration.
Seven steps to successful videoconferencing By Dr. S. Ann Earonguest14baeca
How is a successful videoconferencing system implemented? The answer is by concentrating on the human factors as well as the hardware, letting the business needs drive the technology. This session will focus on seven important steps for effective integration, including: needs assessment, system design, system management, internal promotions, user training, usage tracking and system expansion.
This presentation reviews key trends in the IT industry, including shifts in customer buying preferences, cloud computing, mobility, data, security and managed services
It’s been three years since the General Data Protection Regulation shook up how organizations manage data security and privacy, ushering in a new focus on Data Governance. But what is the state of Data Governance today?
How has it evolved? What’s its role now? Building on prior research, erwin by Quest and ESG have partnered on a new study about what’s driving the practice of Data Governance, program maturity and current challenges. It also examines the connections to data operations and data protection, which is interesting given the fact that improving data security is now the No. 1 driver of Data Governance, according to this year’s survey respondents.
So please join us for this webinar to learn about the:
Other primary drivers for enterprise Data Governance programs
Most common bottlenecks to program maturity and sustainability
Advantages of aligning Data Governance with the other data disciplines
In a post-COVID world, data has the power to be even more transformative, and 84% of business and technology professionals say it represents the best opportunity to develop a competitive advantage during the next 12 to 24 months. Let’s make sure your organization has the intelligence it needs about both data and data systems to empower stakeholders in the front and back office to do what they need to do.
The Expanding Role and Importance of Application Delivery Controllers [Resear...Radware
When it Comes to ADCs, Perception is Not Reality.
The Enterprise Strategy Group and Radware recently conducted a collaborative research project about the current use and future strategies of application delivery controllers (ADCs).
Based on a survey of 243 IT professionals, the research reveals that the role of ADCs has expanded well beyond the historical perception of hardware-based load balancers.
What’s most interesting is that ADCs are becoming a critical component of a defense-in-depth security strategy as enterprises fine-tune security policy and enforcement to align with their sensitive business applications. Organizations are also deploying ADCs as virtual appliances at an increasing rate and taking advantage of ADC functionality from the network through the application layer.
There is a lesson to be learned here: enterprise organizations can get creative with ADC deployments for performance tuning, application-specific services, and critical system protection. Read this research http://www.radware.com/social/esg-adc-research/ to understand the benefits of applying ADCs in this fashion.
The Expanding Role and Importance of Application Delivery Controllers [Resear...
Results deck pc refresh
1. Quick Pulse:
PC Refresh
March 2014
Presented on behalf of:
Dell
MARKETING
RESEARCH
EMPLOYEE
ENGAGEMENT
A WORLDOF INSIGHTS
2. METHODOLOGY & RESEARCH OBJECTIVES
A WORLD OF INSIGHTS
Collection Online Questionnaire
Number of
Questions
7 (excluding screeners
and demographics)
Sample Method
Survey Goals
Field Work
March 8, 2014 - March 21,
2014
Total Respondents 78
Audience IDG Enterprise Audience
Target
Involved in decisions
regarding PC refreshat
organization; 100+ PCs
installed
2
This survey was conducted inorder to determine the typical PC refreshcycle, the extent to which
incompatibility between the latest processorsand olderOS versions are driving PC refreshplans, the
barriers to PC refresh,commonPC challenges and key benefits of PC refresh.
3. RESPONDENT PROFILE
A WORLD OF INSIGHTS
Total Respondents Number of PCs Installed
78
10,000 or more 32%
5,000 to 9,999 6%
1,000 to 4,999 32%
500 to 999 12%
250 to 499 6%
100 to 249 12%
Lessthan 100 -
Job Title Breakdown
(NET) IT Management 65%
CIO,CTO 9%
Executive VP,SeniorVP,GM 2%
ManagingPartner 2%
Director 14%
Manager 27%
Supervisor 11%
(NET) BusinessManagement 17%
COO 2%
CFO, Controller,Treasurer 2%
Executive VP,SeniorVP,GM 1%
VP 2%
Director 2%
Manager,Supervisor 2%
OtherCorporate, BusinessManager 6%
(NET) Other 18%
Consultant 11%
Other(Non-Manger) 7%
Primary Industry
18%
13%
13%
9%
9%
8%
5%
4%
4%
2%
2%
2%
2%
1%
1%
1%
1%
1%
4%
Education
Healthcare
Government (Federal, State, or Local)
Financial Services & Insurance
Technology/Computer related
Manufacturing: Discrete or Process
Consumer Products
Energy, Gas & Oil
Professional Services
Aerospace/Defense
Automotive
Engineering/Construction
Hospitality
Life Sciences- Pharmaceuticals,…
Nonprofit
Telecommunications
Travel/Transportation
Utilities
Other
3
4. A WORLD OF INSIGHTS
58%
10%
13%
1%
1%
3%
14%
$500,000 or more
$250,000 - $499,999
$100,000 - $249,999
$50,000 - $99,999
$25,000 - $49,999
Less than $25,000
Don’t know
FY 2014 IT Budget
Q6: What is your organization’s IT budget for FY2014?
Base: 78 qualified respondents
4
RESPONDENT PROFILE
5. A WORLD OF INSIGHTS
68%
72%
64%
68%
40%
53%
Determine the need for PC refresh
Determine PC features/requirements
Evaluate PCs for purchase
Recommend or specify PC brands or vendors for
purchase
Authorize PC purchases/approve expenditures
Implement/manage PCs
Involvement in PC Refresh Decisions
QS1: In which of the following ways are you personally involved in decisions regarding PC refresh for your organization?
(Please select all that apply.) Base: 78 qualified respondents
5
RESPONDENT PROFILE
7. A WORLD OF INSIGHTS
Less than 3 years
5%
3 years
24%
4 years
32%
5 years
26%
More than 5
years
13%
Average PC Refresh Cycle
Q1: What is your organization’s average PC refresh cycle currently? Base: 78 qualified respondents
7
More than one-third (39%) report their organizations’ average PC refresh
cycle is 5 years or more.
8. A WORLD OF INSIGHTS
4%
71%
1%
18%
0% 6%
Windows 8 Windows 7 Windows Vista Windows XP Earlier Versions of
Windows
Non Windows OS
Percent of Organizations PCs Running Each OS Versions
Q2: Approximately what percent of your organization’s PCs are currently running the following OS versions?
Base: 78 qualified respondents
8
Respondents report that on average 71% of their organizations’ PCs are
running Windows 7. Just 4% of PCs are running Windows 8 on average.
9. A WORLD OF INSIGHTS
To a great
extent
12%
To some extent
45%
Not at all
38%
Don’t know
5%
Extent to Which Incompatibility Between the Latest Processors and
Older OS Versions are Driving PC Refresh Plans
Q2b: To what extent is incompatibility between the latest processors and older OS versions driving PC refresh plans at yourorganization?
Base: 78 qualified respondents
9
More than half (57%) report that incompatibility between the latest
processors and older OS versions are driving PC refresh plans to at least
some extent.
10. A WORLD OF INSIGHTS
54%
53%
31%
27%
14%
12%
5%
3%
Economic constraints
Software or OS compatibility concerns
Lack of necessary staff time
Cannot justify the expense versus the expected benefit
None
Lack of necessary skills/training
Other
Don’t know
Barriers to PC Refresh
Q3: What are the barriers to PC refresh at your organization? (Please select all that apply.)
Base: 78 qualified respondents
10
Economic constraints and software or OS compatibility concerns top the
list of PC refresh barriers.
11. A WORLD OF INSIGHTS
54%
38%
36%
35%
29%
23%
18%
15%
6%
14%
5%
PC incidents that require physical visits by IT
helpdesk staff
Increase in user complaints regarding PC battery
life, slow boot times, forced restarts, etc.)
Increased IT staff time spent on PC inventory
management
Increasing number of IT helpdesk support requests
Increase in PC security incidents including malware,
viruses, etc.
Drops in end user productivity related to PC
performance
Loss of data due to outdated PC backup solutions
Lack of readiness for software audits
Other
None
Don’t know
PC Related Issues Experienced At Organization – Past 12 Months
Q4: Which of the following has your organization experienced over the past 12 months? (Please select all that apply.)
Base: 78 qualified respondents
11
54% report occurrences of PC incidents that require a physical visit by IT
helpdesk staff. More than one third (38%) report an increase in user
complaints regarding PC battery life, slow boot times and forced restarts,
etc.
Those with 5 year+
PC refreshcycles are
more likely to report
the need for in person
helpdeskvisits, an
increase in user
complaints and
increased time spent
on PC inventory
management.
12. A WORLD OF INSIGHTS
65%
63%
54%
49%
47%
46%
33%
23%
17%
4%
Increased end user productivity
Improved user experience
Improved security features
Increased IT productivity
Lower total cost of ownership
Fewer helpdesk requests
Increased efficiency of remote or travelling end users
Power savings
Better compatibility with tablet PCs
Other
Perceived Benefits of PC Refresh
Q5: What are the most important benefits your organization can gain as a result of PC refresh? (Please select up to three.)
Base: 78 qualified respondents
12
End user productivity increases and improved user experience are the top
perceived benefits of PC refresh.
13. IDG Research Services specializes in marketing and media-related research
for technology marketers. As a division of International Data Group (IDG), the
world's leading technology media, research, and event company, IDG Research
Services brings the resources and experience of a large, global company to its
clients in the form of a small, customer-focused business. For more information
please visit our website.
Janet King
GM/Vice President
Office: 508-766-5601
Fax: 508-766-5600
Email: janet_king@idgresearch.com
A WORLD OF INSIGHTS 13