CSR corporate social responsibility quality management standards for small enterprises for supply chain development presented by Clive Bonny Strategic Management Partners

1. Responsible Business Standard
National Sustainability Standard including
Social and Environmental Responsibility
Presented by Clive Bonny CMC FRSA, Assessor for
The Responsible Business Standard
The Institute of Consulting
Baseline Personnel Security Standard
Co-author Business Ethics (published by The Economist)
www.orbuk.org

2. The Responsible Business Standard is
 Developed from up to date Best Practice benchmarks
 Assessed by the Organisation for Responsible Businesses
 Tailored for organisations employing up to 250 staff
 Supported nationally by the public and private sectors
www.orbuk.org

3. What is a Responsible Business:
“One that operates efficiently and ethically;
meets and exceeds legislation; and always considers
its impact on people and the environment.”
Includes SME’s, Social Enterprises, Charities and
Community Interest Companies
www.orbuk.org

4. Environmental and Social Responsibility Standards
Drivers: UK Companies Act 2006; UK Public Services (Social Value) Act 2012
European Commission strategy for Corporate Social Responsibility
Reporting Obligations for Corporate and Public sector
New procurement standards for supply chain management
Requires supply chain has consistent back-to-back standards
The authority must consider—
(a) how what is proposed to be procured might improve the economic,
social and environmental well-being of the relevant area, and
(b) how, in conducting the process of procurement, it might act with a view
to securing that improvement.
www.orbuk.org

5. The Standard is a useful tool on several levels:
 An internal and external independently verified value system.
 Enhanced reputation, risk management, process improvement
 Supporting Quality Marks ISO 9001, 14001, 22301, 27001,
BS 25999, IEMA Acorn, Low Carbon STEM, Fair Trade schemes
 Proof of consistent processes down the supply chain
 Evidence of social and environment standards for tender
purposes
www.orbuk.org

6. What does it cover?
Legal Compliance and operational best practice in:
 Resource Planning and Cost Management
 Environment and Social Responsibility
 Community Engagement and Support
 Employer Branding for Quality Service
 Values, Transparency and Ethical Behaviour
 Business Continuity Sustainability and Resilience
www.orbuk.org

7. The review identifies how to improve and sustain
Resource management and cost-savings
Broader leverage of community support networks
Staff motivation, retention and attraction
Wider supply chain partnerships
Plus a plan of action to deliver immediate benefits
www.orbuk.org

8. Assessment is tailored for each applicant
People, Processes, Purposes and Goals
Ensures Best Value Outcomes and Impacts
Standards awarded for Bronze, Silver, Gold
Certification lasts 2 years
with a light touch annual review
www.orbuk.org

9. A Typical Review:
 Costs approx £500
 Takes about 4 hours onsite
 Is validated by a lead auditor
 Includes confidential interviews
 Fully reports successes and recommendations
www.orbuk.org

10. www.orbuk.org

11. • Choosing a local award or a Certified Quality Standard?
• Both are mutually supportive
• AWARDS offer annual sector recognition for recent local
achievements. Many apply and some are shortlisted.
Sector specialists are appointed to judge.
• STANDARDS are nationally recognised and independently
CERTIFIED quality benchmarks for operational excellence.
Operational processes are AUDITED by certified trained
ASSESSORS. Standards require evidence of embedded
competency for future sustainable success.
• All applicants can potentially achieve a Standard.

12. • “Achieving the Gold Award has helped us to raise our profile
and identify new ways of engaging with our stakeholders”
Sandra Garlick of De Marco Hunter Solicitors
• “Standard sits comfortably alongside the Buy With
Confidence scheme ...increasing business and consumer
confidence” Chief Executive Essex County Council
• “Businesses must ensure they are tender ready and can
validate the standards their businesses operate...for tender
applications and supply chain enquiries” Federation of Small
Businesses, Ian Wicks Essex Regional Chair

13. GrowthAccelerator Support
• THE CHALLENGE
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Several days coaching to visibly improve
Internal Quality systems and processes
IP Asset protection and management
External Marketing Awareness and Sales

14. Caring for baby and parents to be
Informed, Prepared and Confident
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Co structure, vision, values and social impact
Contract reviews, mediation, cost reduction
Awards, PR, Corporate and Public Partnering
http://www.youtube.com/watch?
v=0QImDB8C0a4&feature=share&list=PLbW2L
Hg991GUWRohD5dviaV3bZKMlR0GZ
• On Target to support 10,000 parents

15. Financing, Re-Branding, Social Media Marketing
Apprenticeships, Public Petitioning, Licensing
FORECAST REVENUE ONE MILLION POUNDS IN FIRST YEAR OF TRADING
http://www.youtube.com/watch?v=qW0weFGfQXc&feature=youtu.be
https://www.facebook.com/MalpassMarkets

16. STUDIO 57 STRIDE UK
New Occupational Health
Service Reducing Absence
Forming NHS Bid Consortium

17. Responsible Business Award, Bid/Won Public Tender,
Education / Business Partnership Developments
Big Lemon Bus CIC extends into private hire and leisure

18. Contact Clive@consult-smp.com
01273 308865
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SMP affiliations include recognised practitioners:
Organisation for Responsible Businesses
Sustainable Business Partnership
Business Community Partnership
Green Chain
Common Purpose
Royal Society of Arts Manufactures and Commerce
Mindful Employer
Institute of Environmental Management and Assessment
Environmental Sustainability Knowledge Transfer Network