The document discusses resilience, creativity, and design thinking. It argues that creative processes like design thinking can foster resilient behavior in individuals and systems in three key ways: 1) By bringing together diverse teams and perspectives to avoid groupthink and embrace experimentation and risk. 2) By taking an intuitive, human-centered approach that considers multiple possibilities and holds ambiguity, rather than only looking for precedents or right/wrong answers. 3) By incorporating principles of resilience like diversity, variability, tight feedback loops, and recognizing slow-moving variables into creative processes and teams in order to build innovative, resilient systems and behaviors.