Deborah Flynn-Capalbo has over 20 years of experience in healthcare administration, clinical work, education, and program development. She has held various leadership roles including director, manager, and consultant positions at organizations providing mental health, substance abuse, and medical services. Her background includes experience in nursing, education, business management, and clinical supervision.

1. Deborah Flynn-Capalbo LPN, MS, CASAC-T
230 Lakeview Court
Mahopac, NY 10541
Phone (914) 497-8197; email dfc5523@gmail.com
Accomplished and motivated administrator, clinician, and educator with a strong
background in healthcare, education, nursing, and business management. Demonstrated
success integrating accountability with creative thinking skills to motivate and train staff,
problem solve, multi-task, and work well in a crisis situation. Excellent reputation for
effective blending of clinical leadership, program development, energetic teaching skills,
mediation, and solid business sense. Thoroughly versedin child and adult welfare systems,
to include advocacy issues.
Blue Sky Behavioral Health. Danbury Connecticut
3/16 to Present Consultant
● Education and Training: Mental Health, Substance Abuse, Human Development.
● Program Development.
● Case Management.
Mount Kisco Medical Group, Carmel, Patterson, Pawling, NY
1/14 to Present Nurse Manager
● 24/7 Clinical and Administrative supervision of 90 clinical and 15 clerical staff in large
multi-specialty, and multi-location Medical practice. Administrative supervision of 59
Physicians.
● Responsible for Departmental Orientation; Risk Management; oversight of staffing and
scheduling; Education and Training; Compliance; and Utilization Reviews. Review and
development of Policies and Procedures.
● Budget Maintenance and Capital allocation of multi-million dollar budget.
● Continual Quality Improvement and Customer Relations.
● Strategic Planning.
Pace University Graduate School, Pleasantville, NY
1/12 - Present Adjunct Professor
Mental Health Counseling Graduate Program/Undergraduate Psychology Program.
Putnam Family and Community Services, Carmel, NY
6/12 -11/13 Director of Mental Health Clinic
● 24/7 clinical and administrative oversight of all care and coordination of services to 900
outpatient mental health clinic clients, Children’s Behavioral Health Services, and
Community Services.
● Supervision of Quality Assurance and Utilization Review; Intake; clinical staff; crisis
coverage; training; and Incident Management.
● Responsible for all acknowledgement, responses, and plans of corrective actions to
regulatory and government agencies.

2. ● Wrote and obtained $500,000 grant for Early Recognition Mental Health services
through OMH for children ages birth to eighteen.
● Opened Putnam County’s first Early Intervention Mental Health Clinic at Westcop
Putnam Head Start Preschool for bi-lingual children and families.
● Evaluated and revised clinic staff and programs to better maximize quality care and
revenue. Increased diversity in client population and staff clinicians.
● Responsible for clinic budget; board presentations; marketing/referral development;
grant writing; and member of Strategic Planning Committee.
2/11- 2012 Director of Children’s Behavioral Health Services
● Developed model for Birth through Five mental health outpatient services.
● Oversight of community based Family Empowerment Program (FEP); Family Support
and Advocacy (FSA); Relatives as Parents Program (RAPP); Family Connections; Child
and Clinic Plus and Bridges to Health (B2H); Early Intervention OCFS grant program
(SEED) and CCSI.
● Coordinate services with Early Intervention, Department of Social Services, Domestic
Violence Services, Child Advocacy Center, Court, and Probation.
● Mental health consultations for infants through elementary school age children.
● Administered testing for children at risk for social, emotional, and behavioral delays
using the ASQ: SE.
2/11-2012 Co-Director of Mental Health Clinic
● Oversight and supervision of Intake Department; Clinic Coordinators; Clinic Supervisors;
Therapists, Nursing; Program Referral Specialist, interns and Peer Specialist.
● Increased productivity by 29%; revenue by 18%; and clinic child admissions by 51%.
● Provided monthly administrative supervision to psychiatrists.
● Putnam County representative and member of Northern Westchester/Putnam Regional
Crisis Team.
● Oversight of managed care contracts and grants.
2/10- 2011 Director of Quality Assurance
● Monitor and evaluate the quality of services provided to clients utilizing outpatient
mental health services in Putnam County.
● Functions as Corporate Compliance Officer, Privacy Officer, and Risk Manager.
● Oversight of Utilization Review and Incident Review.
● Monitor HIPAA compliance. Ensure compliance with NYS Office of Mental Health
(OMH) and Office of Medicaid Inspector General (OMIG) guidelines.
Westchester Community College, Valhalla, NY
10/09 - Present Adjunct Professor
● Developed curriculum and classroom instructor for Certified Mental Health Technician Program
(CMHT).
● Supervision for clinical internship and observation.
● NYS Child Abuse Prevention and Mandated Reporter Instructor.
Stony Lodge Hospital, Ossining, NY
10/06 –2/10 Clinical Director/Director of Education and Training
● Developed and implemented hospital’s Education and Training Department. Developed
curriculum for Nursing, Clinical Services, and Mental Health Associates. Modules to include:
Human Development; Conflict Resolution; Impact of Domestic Violence on Patients;

3. Developmental Disabilities; Suicide Awareness; Psychological Disorders; Behavior
Management; Patient Rights; Child Abuse and Awareness; Psychiatric Terminology; Chemical
Dependency; Ethics; Boundaries; Avoiding Power Struggles; Communication and
Documentation; Supports and Systems.
● Designed and taught monthly mandatory clinical in-services.
● Taught monthly orientation for all new Clinical staff.
10/02-10/06 Clinical Director
• Clinical/Administrative supervision of Case Management,Discharge Planning,
Substance Abuse Services, and Weekend Administrator. Prior to 8/05 supervised all Program
Staff, Recreation Department, Unit Clerks, interns, and Utilization Review.
● Evaluated and expanded new employee hospital orientation.
● Collaborated with Director of Tutoring Services to provide comprehensive psycho-educational
reports to CSE, SPOA,and school districts
● Served as advisor to Discharge Planning, providing oversight and assistance with complex and
problematic discharges.
● Appointed hospital’s first Patient Advocate in 2005.
● Designed and implemented first survey approved hospital wide treatment plans for inpatient
service. Developed and assessed Policies and Procedures.
● Hospital liaison with law enforcement, court, and probation agencies; OMH; OMRDD; Mental
Hygiene Legal Services; Social Service agencies; and Service Care Providers.
● Provided clinical collaboration for Patient Finance Department for appeals and collections with
Medicaid and managed care patients; SSI/Medicaid applications.
● Oversight of Clinical Services budget and purchasing.
● Analyzed trends in Risk Management occurrences for initiation of subcommittee as response
team to address such issues and trends.
● Developed and presented clinical in-services to address and prevent trends tracked through
collaboration with Risk Management.
● Assessed clinical and program trends for Quality Improvement to increase staff performance and
decrease restraints and seclusions.
● Supervised Risk Management investigations completed by Case Management Department.
Developed QI/QA initiatives for Clinical Services
● Responded to survey citations with external regulatory agencies, including JCAHO,OMH,
BOCA and CMS.
● Responsible for hospital Marketing and ReferralDevelopment.
● Served as hospital representative for Early Childhood Mental Health (Birth to Six) for
Westchester County.
1/02 - 10/02 Director of Program Services
● Supervised 175+ Program Staff, including MHA’s,Program Specialists, Milieu Managers,
Program Directors, Recreation Therapists, Utilization Review, Substance Abuse Counselors,
CASAC staff, Unit Clerks, Scheduling, and Clinical Interns.
● Established department guidelines and program manuals for adult, adolescent and child inpatient
service.
● Conducted Risk Management investigations as per OMH and CQC guidelines.
● Established regular multi-disciplinary team meetings for purpose of quality improvement and
staff training across units.
● Recruited and networked at job fairs, colleges, etc.,resulting in an increase in staff retention of
50%.
● Oversight of Program Services budget and purchasing.

4. ● Initiated and developed Child Abuse Awareness and Domestic Violence programs.
● Developed a Life Skills curriculum for Adult Inpatient Service.
11/00 - 12/01 Program Director Children’s Services
● Provided clinical supervision of all Therapists and Program on Children’s Service.
● Coordinated risk management of all incidents on Children’s Service.
● Enhanced newly opened Child Unit through program development and staff development.
● Developed REACT program (age appropriate psycho-educational model for Children’s Service).
● Developed, through collaboration with local police department, Police Mentor Program, and
hospital –wide drug awareness program.
● Initiated “very special” Olympics program to enhance physical education, including age specific
group recreation, focusing on increasing physical fitness.
● Provided education and outreach to local public schools on health related topics.
● Instituted monthly staff training on Early Childhood Development.
9/99 - 10/00 Senior Therapist
● Oversight of Case Management; Discharge Planning; interns, for Child/Adolescent unit.
● Performed individual and group psychotherapy.
● Clinical assessment and treatment planning of Child and Adolescent Services to include intake
and screening.
● Crisis intervention in unit milieu.
● Participated in CSE, SPOA/SPOE,Network,and Child Advocacy meetings.
1/98 - 8/99 Therapist
● Performed intake assessments.
● Provided direct clinical services,including assessment,treatment, discharge planning and crisis
intervention on acute child and adolescent units. Performed individual, family and group therapy.
Performed Managed Care reviews.
● Hospital representative at city and countywide Discharge Planners meetings.
Croton-Harmon School District, Croton-on-Hudson, NY
● Substitute Teacher/Substitute School Nurse
Robert Comet-Murciano, MD, Pediatric Clinic, NewRochelle and Bronx, NY
● Pediatric Nurse in Pediatric/ Family Practice
Education:
Long Island University Graduate Program- School ofEducation, Brooklyn, NY
● MS in Human Development/Counseling
Mercy College,Dobbs Ferry, NY
● BS in Business Management/Interdisciplinary Studies
Elizabeth Seton College- Practical Nursing Program/Liberal Arts,Yonkers, NY
● Obtained NYS Nursing license #153425
Putnam County Dispute Resolution Center, Carmel, NY
● Completed training as NYS Court Mediator
Parenting Training Institute, NYC
● Parenting Journey Trainer Certification (40 hr. Certification)
The Center for Addiction Studies and Research, Stamford Ct.
● 2013 CASAC Studies and Training. Received CASAC-T