Katherine Horne has over 19 years of experience in the behavioral health field, including experience overseeing large departments and coordinating care. She has a Master's in Psychology and licensure as a Psychological Associate. Her current role is Care Coordination Director at CenterPoint Human Services, where she supervises care coordination activities. Previously she held roles such as Care Coordination Manager, Mental Health Services Supervisor, and State Hospital Liaison. She has extensive training and seeks to provide excellent customer service while collaborating with community partners.

1. Katherine E. Horne
Summerfield, North Carolina 27358
Phone: (336) 202-2627
Katyone131@gmail.com
QUALIFICATIONS: Over 19 years of experience in the behavioral health field. Expertise in
coordination of care and operationalizing the work of large departments and for formulating
recommendations for correcting ongoing problems. Experience in overseeing an agency’s response to the
Department of Justice Settlement and preparing a department for significant structural changes and
initiates. Excellence in teamwork and professional collaboration skills. Have a broad knowledge of a
variety of different computer systems such as Microsoft Word, Excel, and PowerPoint.
EDUCATION and LICENSURE
• 03/2007 Received Psychological Associate and Health Services Provider Licensure through the
North Carolina Psychology Board
• 08/2002-08/2006 Master of Arts in Psychology, North Carolina Central University, Durham, NC
• 2004 Inducted into Psi Chi Psychology National Honor Society
• 08/1992–05/1996 Bachelor of Science in Psychology, High Point University, High Point, NC
EMPLOYMENT
• 2011-Present CenterPoint Human Services
01/2012-Present Care Coordination Director: Supervises, administratively and clinically,
the Care Coordination Manager and the Lead Care Coordinator (DOJ), who are responsible for
care coordination activities for MCO clients at all hospitals, homeless shelters, substance abuse
treatment facilities, outpatient care, and emergency care providers other treatment settings and
clients who are involved with the DOJ settlement. Administratively supervises the Pharmacy
Project Coordinator. Promotes strong customer service and develops and maintains collaborative
relationships with community stakeholders. Works to assure the focus on integration of physical
and behavioral healthcare for at-risk, collaboration with multiple CCNC networks and other health
care providers.
09/2011-01/2012 Care Coordination Manager: Supervised mental health/substance abuse
and I/DD care coordinators and peer care coordinators. Provided leadership in formulating
solutions to problems in obtaining needed services for those enrollees with complex needs and/or
those who frequently utilize high cost services and provided supervisory oversight to the staff that
provide care coordination to enrollees with mental health and/or substance abuse diagnoses of all
ages, as well as their families and service providers, in order to link the enrollee with appropriate
services and/or resources.
• 1998-2011 The Guilford Center
05/2011-09/2011, Call Center Clinician
Complete telephonic assessments for consumers seeking services, determine level of care,
authorize appropriate service if required, refer to provider of choice and schedule appointment
within required time frames. Provided clinical consultation to STR call center representatives.
Work with team members and participate in team activities to help build a high performance team
and promote good customer service.

2. 01/2009-05/2011, Mental Health Services Supervisor As supervisor in Crisis Emergency
Services Unit, High Point, supervised day-to-day operations of 5 multidisciplinary staff in the
Crisis Emergency Services Unit. Coordinated work schedules and the unit’s consumer appointment
schedule. Provided emergency and non-emergency screenings and assessments, clinical
interventions and referrals to outside facilities. Worked with other Guilford Center units and
outside providers to coordinate service provision. Was on the Guilford County Crisis Intervention
Training committee as a co- coordinator, which is charged with coordinating Guilford County
Crisis Intervention Law Enforcement Trainings.
05/2001-01/2009, State Hospital Liaison
As State Hospital Liaison served as the conduit for information for the LME and private providers
regarding the status of hospitalized consumers. Was responsible for managing and coordinating substance
abuse, mental health and developmental disability services and treatment for Guilford County consumers
in the State Hospital. Developed relationships with community stakeholders to streamline service
provision to clients. As Olmstead Coordinator, attended Olmstead treatment team meetings and assisted
social workers with discharge planning. Fostered positive professional working relationships between the
LME, private providers and the State Hospital.
11/1998-05/2001, Mental Health Practitioner I
As Mental Health Practitioner in Crisis Emergency Services Unit, provided crisis and clinical assessments,
and screenings for voluntary and involuntary psychiatric hospitalizations to individuals in acute distress.
Offered crisis intervention, and stabilization and evaluation for referrals to crisis care facilities, emergency shelters
and hospitals.
• 08/1996-11/1998 Institute for Family Centered Services
Family Service Coordinator
As a Family Service Coordinator, was responsible for providing intensive in-home therapy for three
to four family caseload with a variety of issues ranging from sexual abuse, parenting skills, crisis
intervention and behavior management. As an administrative assistant was responsible for training
new staff, reading and writing reports and overall assist regional director.
HIGHLIGHTS of TRAININGS AND WORKSHOPS
• Community Leadership Essentials Program
• Tenancy Supports Training
• Depression and Suicide in Children and Adolescents
• Certified Forensic Screener
• Group Therapy: Foundation Skills for MH & SA Clinicians
• Ethics and Risk Management in the New World of Mental Health Service Delivery Workshop
• Cultural Competence Workshop
• Supervisory Training
• Psychopharmacology Update
• Psychiatric Emergencies Training
• Family Genogram, Gendergram & Placement Genogram Trained
• Life Space Interviewing Training
• Ethical and Professional Issues for Therapists Workshop
• Dialectical Behavior Therapy Trained/Certified
• SPMI Dually Diagnosed Workshop

3. SUMMARY OF QUALIFICATIONS
• 19 years of Mental Health work experience
• Experience overseeing multidisciplinary departments
• Excellent negotiation, diplomacy and team work skills
• Hardworking, dependable and cooperative