Crisis Innovation and Relationship Cards 2.0
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This document summarizes a presentation given at the Smart Card Alliance Annual Meeting in May 2010. The presentation discusses how periods of crisis often spur innovation, and identifies four remarkable changes that could result from the most recent economic crisis: the rise of social networking as a third interface paradigm, the growth of mobile commerce in India and China, the proliferation of apps, and relationship cards moving beyond payments. It also notes challenges with early relationship card initiatives and outlines opportunities for relationship cards and mobile commerce going forward, emphasizing the importance of user experience.
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Crisis Innovation and Relationship Cards 2.0
- 1. Faultline Commerce Crisis, Innovation and Relationship Cards Smart Card Alliance Annual Meeting Scottsdale, May 17-18, 2010
- 2. Faultline Commerce Patrick
- 3. Faultline Commerce Management Consulting Faultline Commerce Start-up Financing Private Equity Transactions A AV V S II S E D IV A Mobile Commerce Payment Technologies Digital Media
- 4. Visionary, Moi ? Faultline Commerce Source: Nilson Report, 2007
- 5. Today’s Presentation • Faultline Commerce The end of the Crisis ? • A New Innovation Cycle • Relationship Cards • So What ?
- 6. Circa 2008… Faultline Commerce Source: Sequoia Capital
- 7. Faultline Commerce Circa 2010 …?
- 8. The End of the Crisis ! Quarter to Quarter Growth in US Real GDP Faultline Commerce Source: Finfacts.com, The Market Oracle.com
- 9. The End of the Crisis ! Faultline Commerce US Unemployment Rate Source: Finfacts.com, The Market Oracle.com
- 10. The End of the Crisis ! Faultline Commerce S&P 500 Index Source: Finfacts.com, The Market Oracle.com
- 11. The End of the Crisis ! Faultline Commerce Corporate Profits – Financial Industries Source: Finfacts.com, The Market Oracle.com
- 12. Crisis & Innovation Great companies born at time of crisis Faultline Commerce Source: Business Week
- 13. Crisis & Innovation Great products from last recession Faultline Commerce Source: Forbes
- 14. 4 Remarkable Changes The 3rd Interface Paradigm Faultline Commerce Source: Morgan Stanley
- 15. 4 Remarkable Changes Here Comes F(bk)-Commerce Faultline Commerce Source: Morgan Stanley
- 16. 4 Remarkable Changes The Rise of the Mobile India & China Faultline Commerce
- 17. 4 Remarkable Changes There’s an App for That! Faultline Commerce
- 18. Relationship Card Trip Down Memory Lane Faultline Commerce
- 19. Relationship Card The Troubles with that Great Idea Faultline Commerce Connectivity
- 20. Relationship Card The Troubles with that Great Idea Faultline Commerce User Experience
- 21. Relationship Card The Troubles with that Great Idea Faultline Commerce Business Model
- 22. Relationship Card 2.0 Faultline Commerce Touch (Tap) See Connect Request Receive
- 23. Merchandising Example Awareness (Advertisement) Post-Purchase Interest Faultline Commerce (Feedback) (Search) Purchase (Pay) Evaluation (Information) Decision (Order) Source: Faultline Commerce
- 24. So What ? Remember, User Experience Matters Faultline Commerce
- 25. So What ? 1. Bring Together The Cloud & The Hand Faultline Commerce
- 26. So What ? 2. Look Beyond Payment Faultline Commerce CARD Act Finance Reform (IRF) Credit Maturation EMV Everywhere ?
- 27. So What ? 3. Solve The Identity Puzzle Faultline Commerce
- 28. So What ? 4. Innovate Beyond Technology Faultline Commerce Source: Doblin Group
- 29. Thank you Faultline Commerce patrick.gauthier@faultlinecommerce.com