1. Rekha E-mail:reks90.patil@gmail.com
Phone:9900074338
Professional Summary
Dedicated to optimization and software development for large scalable applications,
experienced DevOps Engineer understands the melding of operations, Incidents and
development to quickly deliver code to the Production environment .Has experience working
in development, monitoring and incident management for cloud and large scale applications
also performed DevOps operations on Windows, and Linux large Scale Systems.
Personal Traits
Commitment to work
Good communication Skills
Ability to Take initiative and workindependently
High energy and Self-motivated
Accurate, professional in nature and require minimal supervision
CoreQualifications
 Languages and Methodologies : C, Java basics
 Technologies : XML,HTML, CSS, Configuration management,
v Shell script, SQL, GIT
 Softwaretools / Utilities : Eclipse, Splunk, Anthill pro, Jenkins,BigIP
 Web Servers/App. Servers : MicrosoftIIS Server, Apache tomcat, Nginx, IBM
c WAS,Oracle Webspehere and Mainframe.
 Database Technologies : MySQL,Oracle
 Operating Systems : UNIX,WindowsServer 2003, 2008, 2012 R2,
Mac.
 Experienced managing multiple large scale infrastructures with differentvariants of
OS.
 Experience in managing BIgIPF5 devices, OracleWebsphere, IBM was and Cluster
server’s environment.
 Experienced in Code debugging, Error detection, Change management and Incident
management forbusiness critical large enterprise level applications.
 Thorough knowledge of the Basic ITIL Principles, extreme hands on experience on
working in agile environment.
Certifications
ITIL Foundation Certificate in ITService Management.

2. Achievements
Received bronze award for the exceptional workperformed during the year 2013-2014.
Experience
ThomsonReutersInternational ServicesPvt.Ltd (April ’2013 -Present)
Working at Legal Technology Infrastructure and Operations for Thomson Reuters Pvt.Ltd.,
Bangalore. Responsible for managing Westlaw and WestlawNext,Clear and more than 50+
large scale Legal applications usedprimary by online Legal research services for lawyers
and legal professionals in United States. These applications provide proprietary database
services. Information resources on Westlaw include more than 40,000 databases of case law,
state and federal statutes, administrative codes, newspaper and magazine articles, public
records, law journals, law reviews, treatises, legal forms and other information resources.
RolesandResponsibilities:
 Experience of handling production environment withmore than 500+ servers at more
than 2 Datacenters.
 Handled Change management, Incident management on criticalProduction
environment of more than 30 large scale applications.
 Playeda key role in identifying the bugs in the application environment as well as in
the Internal monitoring tools.
 Performed DevOpsfor large scale Linux, and Windows machines in Prod QA and Beta
Environment & Load balancer.
 Completed load, Scale and performance testing of extremely large business critical
complex systems.
 Performed change management, configuration management and Incident
management on cluster environment, IBM WAS, Oracle Weblogic,Linux and windows
server and mainframe systems and Load balancer.
 Coordinated with different development teams in fixing the show stopper bugs for
both the application and infra tools environment.
 Monitored developed and performed Incident management on different large scale
infrastructure applications.
 Performed DevOpsfor large scale IBM WAS, Oracle Weblogic,Linux, and Windows
machines in Prod QA and Beta Environment.
 Playeda key role in identifying the bugs in the application environment as well as in
the Internal monitoring tools.
 Deployment of applications on UNIX and Windows OS through Anthill, Jenkins, and
command line.
 Configure CMDB changes and track configuration changes through TFS.
 Workwith Release Management to complete the QAand Productionphases of an
Agile environment.
 Mainframe configurationand support.
 Managed changes, incidents, and maintenance tasks through HP Service Manager 9.
 Managed the recovery of all Major Incidents (P1and P2s) for the hosted Services,
since their inception till closure.

3.  Restored service as quickly as possible, Mitigated any negative business impact,
Communicated impact and the progress made in service restoration & Constructively
contributed to the post incident lifecycle.
 Managed and Chair technical calls forany on-going Major Incidents.
 Provisioning and monitoring network equipment and Unix systems logs via centralize
syslog-ng server to alert viapager in case of unusual events.
 Performancemonitoring and tuning on UNIX systems. Developstep-by-step method
using predesigned worksheets to eliminate much of guesswork in performance
monitoring and tuning.
 UNIX shell scripts used to support and maintain the implementation and deployments
in various environments.
Education
Level: Bachelor in Engineering
Major: Information Science and engineering
College: SRSIT, VTU
Personal Information
Date of Birth : 19 October 1990
Marital Status : Single
Nationality : Indian
Languages Known : English, Kannada, Telugu and Hindi.
Permanent Address : # 9, Near Krishna temple road,
Doddabommasandra, Vidyaranyapura [PO]
Bangalore – 560097
Declaration:Ihereby declare that the information provided above is true to my knowledge
and belief.
Date: Rekha