Aditro offers services to help businesses relieve pain from rising costs and operational inefficiencies. They provide expertise in business process outsourcing, consulting, and software solutions to help lower costs, increase flexibility, and allow clients to focus on their core business. Aditro's services include outsourcing human resources, financial, logistics, and customer service processes to improve efficiency and reduce expenses.

1. Relieve the pain from recession

3. Get relief from the effects of the ongoing economic decline and be better prepared for the coming upturn.

4. Use our expertise to diagnose the pain Use our tools and methods to improve your condition to deal with the changing marketplace

6. Lower the pain from operational costs Business Process Outsourcing • Outsourcing can lower the overhead on your business processes by as much as 15% to 30% • Aditro economies of scale provides a cost efficient service platform • Lower your fixed costs Consulting • Our process transformation expertise can make your operations more efficient • Align your functional strategies and structures to your business goals Software • Use our software solutions to increase your process automation • Take advantage of Software As Service (SaaS) and ASP models ADITRO CAN

7. ” ” “ We’ve increased the efficiency in our payroll administration by 55% – and made our work more fulfilling in the process.” Cecilia Wikström, HR system manager City of Helsingborg “ We’ll cut costs, save time and improve our quality by outsourcing our order scanning. This will also mean that we can handle more cancellations, enabling us to improve the service to our customers.” Åsa Lorentzson, Service Director at Homeenter AB. “ We cut our costs for HR and payroll with 50 percent by developing uniformed processes for all our companies.” Anders Holm, IT manager, Scania’s HR unit

8. A focus on operational excellence Continuous Improvement methodology • We use proven methodologies to improve our operations, you reap the benefits Business Process expertise • Broad consulting expertise at your disposal • Real life expertise for your business operations from Aditro’s BPO • Nordic-wide talent pool Nordic BPO provider • Aditro can take care of your business processes • Services cover HRM, Financial management, customer services and logistics processes and combinations of these ADITRO CAN GIVE YOU

9. ” ” “ Customer care is not our core business – but it is for Aditro. That is why we now can have a more professional and efficient customer services function.” Jørli Birk, Director of Customer Care and Credit. Telia Sonera “ An effective logistical set up is crucial for success in e-commerce. We have chosen to team up with a contract logistics provider in order to free internal resources for other areas such as sales, marketing and product sourcing. Aditro provides the flexibility and scalability that we need.” Mikael Olander, CEO, CDON.COM

10. Business processes flexibility Business Process Outsourcing • Scalability with changing volumes • Headcount optimization Access to the expertise you need • Broad consulting expertise at your disposal focusing on your business processes • Aditro can also be your trusted advisor Present where you are • Whether you are located in Finland, Sweden, Norway or Denmark or at Pan Nordic level, Aditro has the resources in place to support your business ADITRO CAN GIVE YOU

11. “ Aditro’s HR Manager service helped our organization in a situation where we needed to put extra attention into one strategic focus area in HR. With this service we were able to get an experienced HR professional into our organization, who could focus on this specific assignment. As a result, we came up with and implemented a broad range of measures in support of internal mobility and talent management.” Ulla Åkesdotter-Molin, Director, TietoEnator HR Centre “ We’ve outsourced our entire customer service and administration to Aditro. That gives us the flexibility to handle customer interaction in a fast, professional way.” Gustaf Cronquist, Head of Customer services, Canal Digital

12. Remedies Aditro Financials Aditro Human Resources Aditro Customer Services Aditro Logistics

13. THE REMEDY | ADITRO HUMAN RESOURCE MANAGEMENT Let us help with your HRM pain More: Flexibility and scalability as your business requires Lower: Operational costs Better: Focus on your core business Improved: Operational Excellence

15. Strategic HR: • Competence development and performance management • Workforce planning and acquisition Administrative and operative processes: • Employee lifecycle management • Payroll • Reporting and measurement • Time and attendance • Travel management THE REMEDY | ADITRO HUMAN RESOURCE MANAGEMENT We’ll help you get stronger with Back to the prescriptions

16. THE REMEDY | ADITRO FINANCIALS Let us help with your financial management pain More: Flexibility and scalability as your business requires Lower: Operational costs Better: Focus on your core business Improved: Operational Excellence

17. THE REMEDY | ADITRO FINANCIALS Financial Pain • Reduce costs and reduce capital tied up in support processes • Less FTE’s through improved processes and higher efficiency • ASP services turn your fixed costs into variable • Reducing manual work through automation increases efficiency Focus concerns • Aditro can provide best practices in Business support processes such as Financial Management • We take care of your FM processes and let you focus on your core business Flexibility needs • Scalability with changing volumes • Access to subject matter experts when needed • Value-adding services are easily available Aditro offers relief from :

18. Financial Management and ERP • Financial Management and decision support • ERP – Enterprise Resource Planning • Finance and Accounting • Purchase order to payment • Sales order to payment • Business Intelligence • Project Accounting • Budget and forecasting • Archiving • CRM – Customer Relationship Management Financial Accounting Outsourcing (FA BPO) • Procure-to-pay, record-to-report & control and order-to-payments processes Information logistics • Scanning and archiving of invoices, forms and documents • Receiving and distributing digital forms and documents • Workflow services to improve digital document flow • Analyzing, designing and producing documents THE REMEDY | ADITRO FINANCIALS We’ll help you get stronger with Back to the prescriptions

19. More: Flexibility and scalability as your business requires Lower: Operational costs Better: Focus on your core business Improved: Operational Excellence THE REMEDY | ADITRO LOGISTICS Let us help with your logistics pain

20. Financial pain • Lower costs on your logistics chain • Turn your fixed logistics costs in variable costs • Increase awareness of logistics cost drivers • Optimize and lower transport costs Focus concerns • We provide continuous improvements on your logistics operations • We take care of your logistics and let you to put your focus on customers • Providing expertise on logistics area Flexibility needs • Scalability with changing volumes • Support for new market entries •“ On-demand logistics” • Value-adding services are easily available Aditro offers relief from: THE REMEDY | ADITRO LOGISTICS

21. THE REMEDY | ADITRO LOGISTICS We’ll help you get stronger with Consumer logistics • Logistics services and volume distribution throughout Europe for online retailers • An integrated e-commerce solution providing a comprehensive platform for the entire delivery chain for distance sellers – order capture, order processing, logistics and distribution, customer queries, returns handling and payment processing Retail logistics • Central warehousing solutions and Nordic distribution for suppliers to the retail trade • Efficient cross-docking and consolidated shipments • Additional logistics services including repacking and relabeling, packing of expo stands and handling of sales and signage materials Industrial logistics • Integrated supply chain solutions for industrial companies, i.e. material planning, freight management and delivery scheduling, logistics operations and stock management, pre-assembly and kitting • Sequenced, just-in-time deliveries of components and pre-assembled parts for production lines of major industrial companies Back to the prescriptions

22. THE REMEDY | ADITRO CUSTOMER SERVICES Let us help with your customer service pain More: Flexibility and scalability as your business requires Lower: Operational costs Better: Focus on your core business Improved: Operational Excellence

23. THE REMEDY | ADITRO CUSTOMER SERVICES Financial worries • Reduce costs by 20% by outsourcing Customer Service to Aditro • Get control over your fixed costs, release your working capital and reduce indirect costs • Turn Customer service from cost center into revenue generating asset Focus concerns • Customer Service by Aditro means you will strengthen your ability to focus on your core business without any risks of quality and performance • Aditro will in turn drive continuous improvement and increase your Customer Satisfaction Flexibility needs • Scalability (faster scale-up or scale-down capability) • flexibility by blending the back-office tasks with the phone volume • Ability to adjust organizational structure in line with client needs • Maximize the Channel Strategy Aditro offers relief from :

25. Help has never been so close