Date At the core of the business case is the evaluation of potential SSC options and the gap between the selected option and the existing operating model. In order to assess the requirements of the Operating model we have developed a framework nicknamed ‘SPORTS’ which covers the main elements of the design. Site evaluation includes space and facilities requirements and is fundamental to the project feasibility and cost. It also has important implications for the ‘modus operandi’ and future evolution of the Center The Integrated Process Model identifies the way the SSC will work and interface with dependent parties (both internal and external). This will define the split of roles and responsibilities and ultimately form the basis of the Service Level Agreement. It will also provide the framework for the technology architecture organization & People identifies organization structure, job descriptions and role allocation, transition and operating policies and the cultural aspects of the new model. Regulatory & Legal is the both to ensure compliance and exploit structuring opportunities (e.g. tax advantageous structures) Technology covers ERP, enabling technology (e.g. E business, scanning, workflow) and infrastructure including networks and comms. Service Management Relationship relates to the management of service levels, charging mechanism assumptions and governance The Business Case needs to assess the scale and timing of benefits provided by the new model and the scale and timing of the associated investment . Undertaking a comprehensive risk assessment is an essential reality check prior to sign off.
Healthcare Sharred Services
Shared Services for Healthcare:
Boosting the ROI of EHR
Presented by: Pale Rhino Consulting