Reena is seeking a challenging position where she can contribute her knowledge and skills. She has a B.Com and PUC and is currently working as a Senior Process Executive at Infosys BPO Ltd. Her role involves working with Oracle and Salesforce applications to process orders for clients like Veritas. She has strong analytical skills and experience resolving issues. Reena aims to organize team efforts and maintain high quality and SLAs. Her responsibilities include order entry, invoice processing, liaising with teams, auditing transactions and report generation.

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CURRICULAMVITA
REENA.P.S Email:reenaps09@gmail.com
Mobile:+91(0) 9206542269
+91 (0) 9845545564
Carrier Objective:
To invest my knowledge and work in a challenging environment where my knowledge
can be shared for the betterment of the organization and self-development.
Qualifications:
 B.com (Accounting & Auditing) in “Vijaya College” which Affiliated to “Bangalore
University” in the year of 2013.
 PUC (EBACs)in “Krupanidhi College” which Affiliated to “Bangalore University” in the year
of 2010
 SSLC (State Syllabus) in “SFS High School” which Affiliated to “KSEEB” in the year 2008
Experience:
 Working as a Senior Process Executive at Infosys BPO Ltd., from Aug 2013, to till
date
Client Details & Job Description:
VERITAS is a global leader in infrastructure software, enabling businesses and
consumers to have confidence in a connected world. The company helps customers protect
their infrastructure, information and interactions by delivering software and services that
address risks to security, availability, compliance and performance.
Our job mainly involves working on Oracle 11i & R12 Version application and Sales
Force Development Corporation [SFDC] as a usage tool & Business Objects (EDI - order
source). O2C Operations Receiving Purchase Orders through EDI & faxes/validating
Information/resolving issues/booking the order.
Executive Summary:
 Strong Analysis and understanding of Oracle Customized Application.
 Working experience on Salesforce.com
 Maintained 100% SLA and Quality in processing
Strengths:
 A sincere hardworking and reliable.
 Able to communicate and cope up with teams.
 Able to organize and integrate individual efforts into a team

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Key Roles &Responsibilities:
Worked as Process Associate in “Infosys” at “Jayadeva Campus”
Responsibilities
Here my profile is to transact the Order Administration Process by booking &
maintaining orders for allocated countries and troubleshoot, while adhering to quality
standards and interfacing with customers as required and Order processing for allocated
countries no direct reports
Rolls:
 Entering the manual order into the Sterling Web Form and generating the new order.
 Pre Processing of Invoice discrepancies
 Generating the Invoice and Processing Re-Billing and RMA
 Liaise with external & internal teams to investigate & resolve queries through SFDC
 Transaction Processing
 Transaction Audit & Internal Audit to Maintain 100% Quality
 Responsible for teams timely processing and to ensure accurate and timely delivery of
all manually requested invoices.
 Dealing with Clients through E-Mails
 Report Generation and Assigning reports in time
Technical Skills:
Technical Qualification : Diploma in computer application
Personal Details:
Name : Reena. P.S
Father’s Name : Srinivas
Date of birth : 15-02-1992
Languages Known : Kannada, English, and Malayalam
Address : Veerasandra, Electronic city (p) Anekal Taluk
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
(REENA PS)