SlideShare a Scribd company logo
Recruitment and Retention
Understanding the Healthcare Workforce
Maureen McCarthy
(RN, BS, RAC-MT, QCP-MT, DNS-MT, RAC-MTA)
Maureen McCarthy is the founder,President,and CEO of Celtic Consulting;nationally
recognized as a luminary amongst long-term care operators and clinicians for
Reimbursement and Regulatory matters,Audits,Enhancing Operational Efficiency,Education and
Litigation Support.She is a registered nurse with over two decades of work experience,including
direct patient care,MDS Coordinator,Director of Nursing,Rehab Director,and Medicare biller.
Recognized for thought leadership,Maureen presents to many long-term care industry
associations and has trained thousands of clinicians and administrators.Her publications have been
in leading industry journals such as PPS Alert, McKnight’s Long-Term Care News,and Skilled
Nursing News and authored several books.Maureen is also the founder and CEO of MDSRescue,
LLC,providing interim MDS completion services nationwide.
DESCRIPTION
The presenter will lead an open discussion of “Thinking Outside the Box” strategies used to motivate staff
and successfully engage employees.Attendees will learn what team members most commonly value,and
suggestions of how you can meet their motivations and increase satisfaction.Learn about better
recruitment and retention strategies in your setting in this session.
During this session,the presenter will review the true cost of underproductive staff,discuss the value of
staff appreciation,and describe how reinforcing skill competencies can influence staff retention.
Learn how to include staff satisfaction as a QualityAssurance and Performance Improvement (QAPI)
measure,utilize staff satisfaction surveys and implement a tracking system.The presenter will discuss
opportunities that optimize your education budget by utilizing your vendors for skill enhancement.This
session will explore current challenges providers experience when recruiting new staff and successful
recruitment solutions to consider.
LEARNING OBJECTIVES
• Understand the makeup of your workforce and recognize what factors motivate them.
• Utilize recruitment and retention strategies and acknowledge possible barriers to successful
implementation.
• Realize the impact staff retention has on Quality Measures and revenue.
AREAS COVERED:-
• Understanding the workforce & recruitment and retention strategies
• Recruitment strategies
• Retention strategies
• The importance of a good orientation program
• Empowering clinicians through skill development
• Assess your staff competencies to meet your acuity level
• Including staff retention & satisfaction as a QAPI measure
• Utilizing vendors for skill enhancement
WHY SHOULD YOU ATTEND
Learn about opportunities to safeguard one of your most
valuable assets, your staff. This session will discuss how you can
assess staff retention, proven solutions that increase retention,
and recruitment strategies to draw in new employees.
WHO SHOULD ATTEND
• Administrator
• Director of Nursing
• Nursing Staff
• Regionals
• Owners
• CAN
• Dietary
Thankyou !
For more information,
Register for the Webinar

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Recruitment And Retention Strategies In The Face Of Crises

  • 1. Recruitment and Retention Understanding the Healthcare Workforce
  • 2. Maureen McCarthy (RN, BS, RAC-MT, QCP-MT, DNS-MT, RAC-MTA) Maureen McCarthy is the founder,President,and CEO of Celtic Consulting;nationally recognized as a luminary amongst long-term care operators and clinicians for Reimbursement and Regulatory matters,Audits,Enhancing Operational Efficiency,Education and Litigation Support.She is a registered nurse with over two decades of work experience,including direct patient care,MDS Coordinator,Director of Nursing,Rehab Director,and Medicare biller. Recognized for thought leadership,Maureen presents to many long-term care industry associations and has trained thousands of clinicians and administrators.Her publications have been in leading industry journals such as PPS Alert, McKnight’s Long-Term Care News,and Skilled Nursing News and authored several books.Maureen is also the founder and CEO of MDSRescue, LLC,providing interim MDS completion services nationwide.
  • 3. DESCRIPTION The presenter will lead an open discussion of “Thinking Outside the Box” strategies used to motivate staff and successfully engage employees.Attendees will learn what team members most commonly value,and suggestions of how you can meet their motivations and increase satisfaction.Learn about better recruitment and retention strategies in your setting in this session. During this session,the presenter will review the true cost of underproductive staff,discuss the value of staff appreciation,and describe how reinforcing skill competencies can influence staff retention. Learn how to include staff satisfaction as a QualityAssurance and Performance Improvement (QAPI) measure,utilize staff satisfaction surveys and implement a tracking system.The presenter will discuss opportunities that optimize your education budget by utilizing your vendors for skill enhancement.This session will explore current challenges providers experience when recruiting new staff and successful recruitment solutions to consider.
  • 4. LEARNING OBJECTIVES • Understand the makeup of your workforce and recognize what factors motivate them. • Utilize recruitment and retention strategies and acknowledge possible barriers to successful implementation. • Realize the impact staff retention has on Quality Measures and revenue.
  • 5. AREAS COVERED:- • Understanding the workforce & recruitment and retention strategies • Recruitment strategies • Retention strategies • The importance of a good orientation program • Empowering clinicians through skill development • Assess your staff competencies to meet your acuity level • Including staff retention & satisfaction as a QAPI measure • Utilizing vendors for skill enhancement
  • 6. WHY SHOULD YOU ATTEND Learn about opportunities to safeguard one of your most valuable assets, your staff. This session will discuss how you can assess staff retention, proven solutions that increase retention, and recruitment strategies to draw in new employees.
  • 7. WHO SHOULD ATTEND • Administrator • Director of Nursing • Nursing Staff • Regionals • Owners • CAN • Dietary
  • 8. Thankyou ! For more information, Register for the Webinar