recomendation letter from UNHCR
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This letter provides a recommendation for Ruma Fanous who worked as a Community Services Assistant for UNHCR in Cairo, Egypt from 2012 to 2015. The letter states that Ruma provided counseling and case management to refugees on assistance programs and resources available in Cairo, with a focus on vulnerable groups. She performed her tasks well, especially during the onset of the Syrian refugee crisis. The letter highlights that Ruma was dedicated, collaborative, and passionate about her work helping refugees. The writer wishes Ruma the best for her future career.
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- 1. UNHCR Regional Representation in the Arab Republic of Egypt, to the Palestinian Authorities and the League of Arab States Tel: +202-383 55 802/3 Fax: +202-383 55 762 ARECA@unhcr.org 10 Dec 2015 Notre/Our code: Recommendation Letter To Whom It May Concern I am pleased to write this letter of recommendation to Ms. Ruma FANOUS who worked with the Community Services Unit at the United Nations High Commissioner for Refugees (UNHCR) Representation in Cairo as a Community Services Assistant from 2 December 2012 to 28 February 2015. Ms. Ruma was under my overall supervision during her assignment from November 2014 to February 2015. Community work with the UN Refugee Agency is a challenging but rewarding role for staff members as they are engaged in supporting refugees to re-establish themselves in Egypt after being displaced from their different countries of origin. The support is extended to the entire refugee population but specifically targets those with specific needs such as single women, persons with disabilities, unaccompanied children among others. Ms. Ruma provided counselling and case management services to refugees on the assistance framework for refugees and guidance on how they can make the best use of resources within the complex urban setting that Cairo offers. This task required analyses of different refugee profiles and recommending specific actions towards each identified vulnerability, risk and capacity. Ms. Ruma performed her tasks well and her efforts were useful and important particularly during the onset of the Syrian refugee crisis in Egypt. Ms. Ruma was dedicated, collaborative, open-to-feedback, flexible and hardworking. She was also passionate about her work and dedicated to the work that UNHCR carried out with refugees and asylum seekers in Egypt. Ms. Ruma’s jovial, compassionate and upbeat personality endeared her to the refugees she served and the rest of the Community Services team. We wish Ms. Ruma Fanous all the best for her future career and consideration for participation in this fellowship. In so doing, we remain grateful for her contributions to our work on behalf of refugees. Sincerely, Steven Choka Community Services Officer UNHCR Cairo, Egypt