The document provides an introduction to short sales, including what a short sale is and why lenders consider them. It discusses the current real estate market and challenges agents face with short sales. The document then outlines what agents need to learn to successfully negotiate short sales. It presents three case studies of actual short sales and the discounts achieved. Finally, it proposes how agents can partner with the presenting company, who will handle all the paperwork and negotiations with lenders, allowing the agent to earn their full commission.