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Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Why
Social?
1.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Two of the most
important keys to
Loan Officer’s success
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Trust &
Relationships
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
The strategy to build
trusting relationships
has evolved
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
“Grow and Nurture”
Grow:
In person meetings
Cold calling
Advertising
Nurture:
Email
Calls
Letters
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Growing and nurturing your
network is still incredibly
important, but now you have
social media platforms to make
that easier.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Most struggle with the
concept of using social to
further their business by
first helping their clients
and potential customers
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Social Media is one of the best
ways to build a community
around your business, establish
trust and thought leadership
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
People trust word of mouth,
especially from friends. People
also trust the advice of others
who offer free help and ask for
nothing in exchange.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
1. Makes it easy to communicate
and engage with your audience
2. Many count on social media to
find real human beings offering
support and ideas
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
The National Association of Realtors
2015 report showed Millennials (25-34
years old) currently make up the largest
share of homebuyers at 32 percent.
Millennials also dominated the first-time
homebuyer space at 68 percent.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Marketing to Millennials
is going to require that
you do it on their turf and
their terms
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
90% of home
buyers start their
research online
WWW.REALTOR.ORG/SITES/DEFAULT/FILES/STUDY-DIGITAL -HOUSE-HUNT-2013-01.PDF
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Keep in mind Social Media and
Inbound Marketing strategies
are like a marathon, not a sprint.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
54% more leads are
generated by inbound
tactics than traditional
paid marketing
WWW.HUBSPOT.COM/MARKETING-STATISTICS
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Facebook2.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
It is up to you if you want to have
a presence on facebook
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Currently over 1.5B
active users
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
80% of US social network
users prefer to connect to
brands through facebookWWW.HUBSPOT.COM/MARKETING-STATISTICS
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
facebook is slightly less
formal than LinkedIn, it’s still
important to maintain a
professional demeanor
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Post or share
engaging or
educational content
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Start a conversation or answer a
question someone might have
by providing the answer with
your posts
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Something to be aware of
is that organic reach will
be very limited without
active engagement
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
To hit larger
audiences you can
boost posts
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Identify your friend’s
personal milestones
and sales
opportunities
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Keep it
professional
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Rule of thumb: if you wouldn’t
say it at work, don’t post it
on facebook.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Respond to feedback
from your audience
in a timely fashion
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
even the
negative stuff!
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Use a
Recognizable
Profile Picture
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Post during
specific times of
the day
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Post too often
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Leave any
sections blank
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Be overly
promotional
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let your page
go dark
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
LinkedIn3.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Currently over
414M users
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
LinkedIn is all about business
and your personal brand, you
want it to be squeaky clean
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Treat LinkedIn as your
online resume
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Establish thought
leadership, trust and
build relationships
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Start with
a photo
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Keep your profile
up to date
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Join relevant
groups
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Personalize your
connection requests
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Keep Active
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Turn off your activity
when updating
your profile
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Ask to connect
to people you
don’t know
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Send requests more
than twice
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Be overly
promotional
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Be afraid to ask for
endorsement or
recommendations
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Social Tips
& Ideas
4.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Client Testimonial
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
The best posts are where someone else
is tooting your horn. Testimonials from
real clients strengthen your brand, build
trust with potential clients, and otherwise
feel good.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Pick out the best one-liner from the client testimonial to post.
 Use the one-liner to design a nice piece of content that can be
posted as a photo — contact marketing for assistance
 If you’re personal friends with the client, switch to your
personal profile and edit and tag them in the status as well.
This will increase the reach of the post to their friends.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Client Closing
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Even if you can’t be at the closing, ask
your Realtor partner to snap the photo.
There’s no happier client than one who
just closed on their home.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Get as many people in the photo as possible. Then, have them
all tag themselves in the photo, or you can tag them by
switching from the page to you.
 Add your company branding to the photo as well as the
client’s name – see marketing for assistance
 Do a quick “staging” of the photo by removing unwanted
items like water bottles from the frame.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Mortgage Glossary Term
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
We often get so caught up in the teeny,
tiny details of mortgage loans, that we
forget most people don’t know the most
basic of terms and principles. Be a
guiding light by explaining the terms
found in any mortgage glossary.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Explain it in one sentence.
 Use the status box to give an example or ask the question the
glossary term answers.
 Don’t use mortgage-speak. Explain it in layman’s terms.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Inspirational Quote
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Not everything has to be mortgage,
mortgage, mortgage. People love being
inspired and encouraged. We find
inspirational posts are often shared, too.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Add a photo of the person who you’re quoting.
 Use the quote in the photo itself. Make the status a simple
comment or encouraging note related to the quote.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Market Statistics
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
People like stats. Nerds LOVE stats. So
give people and nerds a little love and
share some market statistics with them.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Make the statistics you’re presenting the main focus.
 Use fun and colorful charts and graphs to explain the data.
 Link to or cite the source of the data.
 Brand your content.
 Localize when possible.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
This or That?
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
It’s important to keep your audience
engaged with your profile. Asking your
audience a polarizing question about
two different styles is a great way to get
them to engage with your content.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Pick an opinionated topic that’s unrelated to politics or religion.
 Make it about mortgages, homeownership, interior design, etc.
 Post your status in the form of a question and ask for responses.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Fun Fact
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
This is a good post to try and get your
audience to like and share. There has
been a great thirst for knowledge on the
web, especially recently, and the Fun
Fact post gives you an opportunity to tap
into that thirst while also spreading a little
knowledge around.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 While you don’t have to stay on topic, it’s a great way to spread
the mortgage world in a fun way.
 Cite the source of your fact, when necessary.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Realtor Listing Spotlight
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Help your referral partners grow
their business by showcasing
their listings.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
Tips:
 Get the high-quality photos from the Realtor and create
an album.
 Link directly to the listing in the status, but don’t use the
auto-generated link.
 Use a URL shortener like bitly to track clicks.
 Make sure you clearly identify the Realtor in the status
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
While social media is free, as a loan
officer, your time is valuable. Here
are 3 things to help you put social
media into perspective before you
get started if you haven’t already.
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
1. You Need To Understand
Social Media
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
2. You Are What You Post
Let’s Chat – Marketing Discussion Series MARCH 17, 2016
3. Social Media is Social

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SocialMediaforLoanOfficers

  • 1. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Why Social? 1.
  • 2. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 3. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Two of the most important keys to Loan Officer’s success
  • 4. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Trust & Relationships
  • 5. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 The strategy to build trusting relationships has evolved
  • 6. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 “Grow and Nurture” Grow: In person meetings Cold calling Advertising Nurture: Email Calls Letters
  • 7. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Growing and nurturing your network is still incredibly important, but now you have social media platforms to make that easier.
  • 8. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 9. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Most struggle with the concept of using social to further their business by first helping their clients and potential customers
  • 10. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Social Media is one of the best ways to build a community around your business, establish trust and thought leadership
  • 11. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 People trust word of mouth, especially from friends. People also trust the advice of others who offer free help and ask for nothing in exchange.
  • 12. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 1. Makes it easy to communicate and engage with your audience 2. Many count on social media to find real human beings offering support and ideas
  • 13. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 The National Association of Realtors 2015 report showed Millennials (25-34 years old) currently make up the largest share of homebuyers at 32 percent. Millennials also dominated the first-time homebuyer space at 68 percent.
  • 14. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Marketing to Millennials is going to require that you do it on their turf and their terms
  • 15. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 90% of home buyers start their research online WWW.REALTOR.ORG/SITES/DEFAULT/FILES/STUDY-DIGITAL -HOUSE-HUNT-2013-01.PDF
  • 16. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Keep in mind Social Media and Inbound Marketing strategies are like a marathon, not a sprint.
  • 17. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 54% more leads are generated by inbound tactics than traditional paid marketing WWW.HUBSPOT.COM/MARKETING-STATISTICS
  • 18. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 19. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Facebook2.
  • 20. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 It is up to you if you want to have a presence on facebook
  • 21. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Currently over 1.5B active users
  • 22. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 80% of US social network users prefer to connect to brands through facebookWWW.HUBSPOT.COM/MARKETING-STATISTICS
  • 23. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 facebook is slightly less formal than LinkedIn, it’s still important to maintain a professional demeanor
  • 24. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Post or share engaging or educational content
  • 25. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Start a conversation or answer a question someone might have by providing the answer with your posts
  • 26. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Something to be aware of is that organic reach will be very limited without active engagement
  • 27. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 To hit larger audiences you can boost posts
  • 28. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Identify your friend’s personal milestones and sales opportunities
  • 29. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 30. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Keep it professional
  • 31. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Rule of thumb: if you wouldn’t say it at work, don’t post it on facebook.
  • 32. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Respond to feedback from your audience in a timely fashion
  • 33. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 even the negative stuff!
  • 34. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Use a Recognizable Profile Picture
  • 35. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Post during specific times of the day
  • 36. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 37. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Post too often
  • 38. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Leave any sections blank
  • 39. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Be overly promotional
  • 40. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Let your page go dark
  • 41. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 LinkedIn3.
  • 42. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Currently over 414M users
  • 43. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 LinkedIn is all about business and your personal brand, you want it to be squeaky clean
  • 44. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Treat LinkedIn as your online resume
  • 45. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Establish thought leadership, trust and build relationships
  • 46. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 47. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Start with a photo
  • 48. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Keep your profile up to date
  • 49. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Join relevant groups
  • 50. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Personalize your connection requests
  • 51. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Keep Active
  • 52. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Turn off your activity when updating your profile
  • 53. Let’s Chat – Marketing Discussion Series MARCH 17, 2016
  • 54. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Ask to connect to people you don’t know
  • 55. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Send requests more than twice
  • 56. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Be overly promotional
  • 57. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Be afraid to ask for endorsement or recommendations
  • 58. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Social Tips & Ideas 4.
  • 59. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Client Testimonial
  • 60. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 The best posts are where someone else is tooting your horn. Testimonials from real clients strengthen your brand, build trust with potential clients, and otherwise feel good.
  • 61. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Pick out the best one-liner from the client testimonial to post.  Use the one-liner to design a nice piece of content that can be posted as a photo — contact marketing for assistance  If you’re personal friends with the client, switch to your personal profile and edit and tag them in the status as well. This will increase the reach of the post to their friends.
  • 62. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Client Closing
  • 63. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Even if you can’t be at the closing, ask your Realtor partner to snap the photo. There’s no happier client than one who just closed on their home.
  • 64. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Get as many people in the photo as possible. Then, have them all tag themselves in the photo, or you can tag them by switching from the page to you.  Add your company branding to the photo as well as the client’s name – see marketing for assistance  Do a quick “staging” of the photo by removing unwanted items like water bottles from the frame.
  • 65. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Mortgage Glossary Term
  • 66. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 We often get so caught up in the teeny, tiny details of mortgage loans, that we forget most people don’t know the most basic of terms and principles. Be a guiding light by explaining the terms found in any mortgage glossary.
  • 67. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Explain it in one sentence.  Use the status box to give an example or ask the question the glossary term answers.  Don’t use mortgage-speak. Explain it in layman’s terms.
  • 68. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Inspirational Quote
  • 69. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Not everything has to be mortgage, mortgage, mortgage. People love being inspired and encouraged. We find inspirational posts are often shared, too.
  • 70. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Add a photo of the person who you’re quoting.  Use the quote in the photo itself. Make the status a simple comment or encouraging note related to the quote.
  • 71. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Market Statistics
  • 72. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 People like stats. Nerds LOVE stats. So give people and nerds a little love and share some market statistics with them.
  • 73. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Make the statistics you’re presenting the main focus.  Use fun and colorful charts and graphs to explain the data.  Link to or cite the source of the data.  Brand your content.  Localize when possible.
  • 74. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 This or That?
  • 75. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 It’s important to keep your audience engaged with your profile. Asking your audience a polarizing question about two different styles is a great way to get them to engage with your content.
  • 76. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Pick an opinionated topic that’s unrelated to politics or religion.  Make it about mortgages, homeownership, interior design, etc.  Post your status in the form of a question and ask for responses.
  • 77. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Fun Fact
  • 78. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 This is a good post to try and get your audience to like and share. There has been a great thirst for knowledge on the web, especially recently, and the Fun Fact post gives you an opportunity to tap into that thirst while also spreading a little knowledge around.
  • 79. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  While you don’t have to stay on topic, it’s a great way to spread the mortgage world in a fun way.  Cite the source of your fact, when necessary.
  • 80. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Realtor Listing Spotlight
  • 81. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Help your referral partners grow their business by showcasing their listings.
  • 82. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 Tips:  Get the high-quality photos from the Realtor and create an album.  Link directly to the listing in the status, but don’t use the auto-generated link.  Use a URL shortener like bitly to track clicks.  Make sure you clearly identify the Realtor in the status
  • 83. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 While social media is free, as a loan officer, your time is valuable. Here are 3 things to help you put social media into perspective before you get started if you haven’t already.
  • 84. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 1. You Need To Understand Social Media
  • 85. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 2. You Are What You Post
  • 86. Let’s Chat – Marketing Discussion Series MARCH 17, 2016 3. Social Media is Social