The document discusses the Kaizen philosophy of continuous improvement. Kaizen focuses on making small, incremental changes over time to optimize processes and quality. It is a collaborative approach that involves all stakeholders. The 10 step Kaizen process identifies problems, plans and implements solutions, then measures results to identify areas for further improvement. The goal is to empower teams to continuously enhance their work through data-driven experiments and adjustments.
The document discusses Kaizen, a workplace improvement process. It involves teams mapping out their work processes through flowcharts. They identify value-added, non-value added, and waste steps. The goal is to make non-value added steps as small as possible and remove waste steps through small, continuous changes. Teams will measure their work before and after changes to see if improvements were made. The process aims to remove waste and make work more efficient over time through teamwork and suggestions.
Agile consortium nl annual congress 2016 vx company - winkle case studyAgileConsortiumINT
The document describes Winkle's transition from a chaotic, uncontrolled project management process to implementing Kanban. It outlines the problems they faced with long lead times, errors, and siloed teams. They introduced Kanban to provide visibility, limit work in progress, and encourage collaboration. After initial training and setting up their board, they saw improvements like shorter lead times, increased revenue with the same team size, and less rework. The challenges included resistance to change and continuously improving their Kanban system and processes.
This document discusses the principles of Scrum X as a complex adaptive system. Some key principles discussed include:
- Setting the stage by creating a safe-to-fail container for ideas to come in and decisions to be made over multiple sprints to narrow solutions.
- Ensuring a balance between demands like development and customer experience, as well as between different teams like development and QA.
- Treating people as adults, having the team deliver work each sprint, and inspecting and adapting the process continuously.
Introduction to Getting Things Done (GTD) & Personal Productivity Ninja - The...Hrishikesh Jobanputra
We are living in an age of distraction. While we are allowing huge amounts of information and communication from the outer world, we are generating equally large volume of ideas and agreements from our inner world.
Amidst hundreds of things to do, we tend to loose perspective and often feel lack of control in our lives. Result, we constantly remain in the state of anxiety and stress.
Neither our standard education, nor traditional time-management models, nor the plethora of organizing tools has given us a viable means of meeting new demands placed on us.
The Personal Productivity Ninja is a course to develop remarkable level of clarity, focus and purpose to achieve Goals. It is possible for you to have an overwhelmingly number of things to do and still function productively with a clear head and a positive sense of relaxed control.
Deciding to adopt an agile way of working is great! Being precious about the agile framework you decide to use is not. For one reason or another, since adopting agile, we’ve become a community of obsessive practitioners who seem unable to take a pragmatic approach to making project or process decisions.
Never has such a sense of entitlement been seen in project teams than in those who have recently converted to agile. 'Agile experts' have constantly told teams that to get any value, you take an all or nothing approach towards implementation. Belittling all previous process ideas, agile culture can sometimes be toxic and can turn the development team against the business if not properly facilitated.
In this session, we’ll explore how an agile transition is never an overnight job and that to succeed in any type of project delivery, pragmatism is still a vital ingredient. Having a vision to be better with agile is crucial, but so is an understanding that it will take time, it will be disruptive, and it should be pragmatic.
The document discusses strategies for real-time fraud detection. It outlines best practices for turning data mining strategies into action, including involving key stakeholders from business, analytics, and IT to align incentives and goals. Specifically, it emphasizes that for fraud analysis, speed of model deployment is the most important factor, as improvements in accuracy may be lost if there are delays implementing new models. It also stresses communicating findings to business stakeholders in clear, non-technical terms focused on relevant metrics and expected results.
The document discusses the Kaizen philosophy of continuous improvement. Kaizen focuses on making small, incremental changes over time to optimize processes and quality. It is a collaborative approach that involves all stakeholders. The 10 step Kaizen process identifies problems, plans and implements solutions, then measures results to identify areas for further improvement. The goal is to empower teams to continuously enhance their work through data-driven experiments and adjustments.
The document discusses Kaizen, a workplace improvement process. It involves teams mapping out their work processes through flowcharts. They identify value-added, non-value added, and waste steps. The goal is to make non-value added steps as small as possible and remove waste steps through small, continuous changes. Teams will measure their work before and after changes to see if improvements were made. The process aims to remove waste and make work more efficient over time through teamwork and suggestions.
Agile consortium nl annual congress 2016 vx company - winkle case studyAgileConsortiumINT
The document describes Winkle's transition from a chaotic, uncontrolled project management process to implementing Kanban. It outlines the problems they faced with long lead times, errors, and siloed teams. They introduced Kanban to provide visibility, limit work in progress, and encourage collaboration. After initial training and setting up their board, they saw improvements like shorter lead times, increased revenue with the same team size, and less rework. The challenges included resistance to change and continuously improving their Kanban system and processes.
This document discusses the principles of Scrum X as a complex adaptive system. Some key principles discussed include:
- Setting the stage by creating a safe-to-fail container for ideas to come in and decisions to be made over multiple sprints to narrow solutions.
- Ensuring a balance between demands like development and customer experience, as well as between different teams like development and QA.
- Treating people as adults, having the team deliver work each sprint, and inspecting and adapting the process continuously.
Introduction to Getting Things Done (GTD) & Personal Productivity Ninja - The...Hrishikesh Jobanputra
We are living in an age of distraction. While we are allowing huge amounts of information and communication from the outer world, we are generating equally large volume of ideas and agreements from our inner world.
Amidst hundreds of things to do, we tend to loose perspective and often feel lack of control in our lives. Result, we constantly remain in the state of anxiety and stress.
Neither our standard education, nor traditional time-management models, nor the plethora of organizing tools has given us a viable means of meeting new demands placed on us.
The Personal Productivity Ninja is a course to develop remarkable level of clarity, focus and purpose to achieve Goals. It is possible for you to have an overwhelmingly number of things to do and still function productively with a clear head and a positive sense of relaxed control.
Deciding to adopt an agile way of working is great! Being precious about the agile framework you decide to use is not. For one reason or another, since adopting agile, we’ve become a community of obsessive practitioners who seem unable to take a pragmatic approach to making project or process decisions.
Never has such a sense of entitlement been seen in project teams than in those who have recently converted to agile. 'Agile experts' have constantly told teams that to get any value, you take an all or nothing approach towards implementation. Belittling all previous process ideas, agile culture can sometimes be toxic and can turn the development team against the business if not properly facilitated.
In this session, we’ll explore how an agile transition is never an overnight job and that to succeed in any type of project delivery, pragmatism is still a vital ingredient. Having a vision to be better with agile is crucial, but so is an understanding that it will take time, it will be disruptive, and it should be pragmatic.
The document discusses strategies for real-time fraud detection. It outlines best practices for turning data mining strategies into action, including involving key stakeholders from business, analytics, and IT to align incentives and goals. Specifically, it emphasizes that for fraud analysis, speed of model deployment is the most important factor, as improvements in accuracy may be lost if there are delays implementing new models. It also stresses communicating findings to business stakeholders in clear, non-technical terms focused on relevant metrics and expected results.
To do a time audit:
1. Write down your goals for tracking your time such as identifying productive times or eliminating time wasters.
2. Make some predictions about how you spend your time before tracking it.
3. Track everything you do in 15 minute increments for 1-2 weeks without skipping anything.
The 80 - 20 Principle, or Pareto's Principle as it is sometimes known, effects every area of life and business. Understanding its implications can make the difference between achieving great things and nothing. This visual presentation provides a thoughtful insight to this principle and suggestrs a range of actions to capitalise on this knowledge.
The document discusses time management techniques. It explains that good time management is key to achieving a lot with limited time, unlike being busy. ABC analysis and the 80/20 rule are introduced as techniques to categorize and prioritize tasks. ABC analysis involves categorizing tasks as A (urgent and important), B (important but not urgent), or C (unimportant). The 80/20 rule suggests that 80% of outcomes come from 20% of inputs. These techniques can help identify the most impactful tasks to focus on for better time management. Core time management skills discussed include learning to say no, avoiding procrastination, setting realistic goals, and keeping records of activities.
This document discusses embedding analytics throughout an organization by training internal "citizen data scientists". It outlines an 8-step process:
1. Put the customer first by focusing on end-to-end customer experiences rather than internal functions.
2. Assess using a hybrid centralized/distributed data science model to leverage scale and domain expertise.
3. Design a curriculum to train existing analysts.
4. Identify data-savvy staff as candidates.
5. Gain leadership support by negotiating costs and benefits.
6. Select meaningful projects directly impacting customers.
7. Provide guidance and examples to motivate students.
8. Observe lessons like ensuring projects are implementable
Organisations must celebrate failure to achieve successAidan Casey
Organisations must celebrate failure to achieve success. Failure provides opportunities to learn and grow. Embracing a growth mindset and experimental approach helps organizations build, measure, and learn from failures. Key aspects include establishing trust, empowering teams to solve problems, prioritizing experiments over features, and learning from every failure.
This document discusses lessons learned from failures in predictive modeling projects. It outlines three key lessons: 1) Align priorities by obtaining business sponsorship and understanding timelines, 2) Focus on outcomes over outputs by defining success upfront and addressing value, and 3) Co-author solutions by acknowledging change resistance, forming diverse teams, and frequent communication. Examples of failures that taught these lessons include building models without business need and failing to make insights actionable.
This document discusses principles for implementing Scrum at an enterprise level. It outlines 10 basic principles for Scrum, including setting a safe-to-fail container with time-bound sprints, making decisions about what to keep and leave each sprint, balancing demands, and engaging stakeholders. It also discusses setting the sprint pace and treating people as adults with a dedicated stable team sized 5-9 to deliver a clear vision each sprint while inspecting and adapting.
This document discusses human factors and patient safety. It covers situational awareness, cognitive skills, leadership, teamwork, communication, heuristics, biases, and systems design. The key messages are that high reliability in healthcare requires designing systems to prevent errors, developing strong teamwork and communication, and applying insights from human factors science. Analytic thinking is important to overcome cognitive biases, while automatic processes can lead to mistakes if not monitored.
The document discusses using A3 problem solving and kaizen (continuous improvement) methods to drive organizational change. It describes implementing kaizen memos to celebrate small improvements. Problems were analyzed using A3 thinking, with targets set and countermeasures identified and tracked. Leadership was turned "upside down" by having managers solve problems using coaching and A3 thinking. This drove significant improvements like reducing rework lead times from 14.6 to 5 days. The approach spread laterally through communities of practice and helped transform organizations.
Estimate and Measure. Minimize work, maximize value. Part 2Shiftup
Discover in this deck different output and outcome metrics, have an overview of popular impact metrics and get a link to an estimation exercise.
Want to attend our next webinar? Become a Shiftup Explorer: https://shiftup.work/product/explorer-agility-innovation-qualification-program/
This document discusses metrics that matter for startups. It emphasizes that companies should measure customer value delivery, not just revenue. The key aspects are:
- Companies should have a North Star Metric that represents overall customer value delivered and endures over time.
- They should focus on 1-3 Key Drivers that directly impact the North Star Metric. This includes identifying the rate-limiting step.
- Nuance Metrics are also important to watch but not maximize.
- For pre-product-market fit startups, key drivers should focus on fast iterative learning and deepening fit with customers. Retention metrics need to identify the habituation threshold.
- The document provides examples and guides companies
The Leader's Guide Workshop - Pivotal Labs TokyoJeana Alayaay
These are the slides that were used for the 3rd Leader's Guide Workshop that was help at Pivotal Japan on Friday, 6/17/16. The content was developed by Janice Fraser, the Director of People for Pivotal. It is based on The Leader's Guide by Eric Ries and is officially endorsed by him.
A Great Idea Isn't Enough for Successful Change - FinalKaiNexus
Presented by Mark Jaben, M.D., author of the book "Free the Brain"
Maybe you had expected more. Maybe it went ok, but you’d like it to go smoother. Maybe its gone well and you want to understand about how that happened for next time. Maybe you’d like change to be less of a hassle.
If so, this webinar is for you.
As a result of this webinar, you will understand:
Change is a verb, not a noun
The fundamental unit of change
Why your belief about what’s going on is not the result of what you think.
Why conflict is what you should expect and what you actually need for successful change
The choice to resist or engage is not an analytical one, so why approach it that way.
We are not wired to resist; we are wired to succeed.
An ideal change must work AND be workable; judging each uses different functions in the brain.
Michael Wolfe outlines a "Startup Operating System" to help companies run effectively. The system focuses on cadence, planning, transparency, and three big ideas. Cadence establishes regular rhythms for meetings, reviews, and communications to keep the team synced. Planning involves setting goals and adjusting plans based on learning. Transparency means sharing all useful business information openly. The operating system aims to have a wildly talented team working hard on the right things through deliberate habits and practices.
Presentation from First Conference http://www.1stconf.com/
Targeted at Agile"beginners" this talk presented a lightweight set of guidelines for planning and executing an agile transformation.
The guidelines were illustrated with a case study from a recent agile adoption program, and highlighted the process, what worked well, what didn't work at all, and how to recover from set backs.
The presentation covered analysing the problem, change models, how to get started, useful metrics, and tips for stakeholder management.
The case study focussed on presenting real situations, with complex problems.
TDAmeritrade Holiday Spending and Behavioral EconStephen Wendel
How can get through the holidays without blowing you budget and stressing out over money? Here are the slides from a webcast with TD Ameritrade that shows you
1) Tips you can use to keep yourself on track
2) How to outsmart the tricks retailers use to make you spend more
3) What the research shows about what gifts are effective and memorable.
Enjoy!
So you KNOW you need to put something in place for Governance, but you have no idea where to start?In this session I'll share some practical knowledge on achieving this - as we have more than enough theory out there on this subject.
- What should Governance cover?- How to document this - and keep it updated and informative- Understanding why you need to do what (you need to understand the value it will add)
Equipped with these tips and tricks - you'll go back to work - excited to put your Governance strategy in place AND you'll understand the WHAT and the WHY.
Organisations must celebrate failure to achieve success Aidan Casey
This document discusses how organizations can achieve success by embracing failure. It recommends establishing a growth mindset culture where failure is viewed as an opportunity to learn and improve. Key aspects include shifting from only focusing on delivering features to prioritizing experimentation, establishing trust so teams feel safe to fail, and regularly reviewing failures to learn from mistakes. Metrics like the ICE score and AARRR can help evaluate experiments and determine their potential impact. Overall, the document argues that failure is inevitable and should be seen as a starting point for growth rather than something to avoid.
The document discusses the 80/20 strategic tool, also known as Pareto's principle. It explains that the 80/20 tool can help uncover key areas of a business that drive performance objectives, as well as areas that may be underperforming. Specifically, the tool often reveals that a minority of components (e.g. products, customers) account for the majority of impact (e.g. revenue, profit). Making the 80/20 tool a regular practice can help businesses identify factors to build on or reduce, improving efficiency and sustainability. While a simple concept, the 80/20 tool remains an effective method for understanding what creates positive or negative impact within an organization.
This document summarizes a session on applying Real Time Strategic Change (RTSC) principles. The session provides an agenda that includes discussing insights from prior sessions, rules of thumb for RTSC practitioners, and a live case study. The rules of thumb advise focusing on client needs, integrating RTSC with other methods while staying true to principles, and working on many fronts to align diverse efforts. The case study portion asks participants to discuss a situation and how RTSC principles have been applied to identify opportunities to further progress.
To do a time audit:
1. Write down your goals for tracking your time such as identifying productive times or eliminating time wasters.
2. Make some predictions about how you spend your time before tracking it.
3. Track everything you do in 15 minute increments for 1-2 weeks without skipping anything.
The 80 - 20 Principle, or Pareto's Principle as it is sometimes known, effects every area of life and business. Understanding its implications can make the difference between achieving great things and nothing. This visual presentation provides a thoughtful insight to this principle and suggestrs a range of actions to capitalise on this knowledge.
The document discusses time management techniques. It explains that good time management is key to achieving a lot with limited time, unlike being busy. ABC analysis and the 80/20 rule are introduced as techniques to categorize and prioritize tasks. ABC analysis involves categorizing tasks as A (urgent and important), B (important but not urgent), or C (unimportant). The 80/20 rule suggests that 80% of outcomes come from 20% of inputs. These techniques can help identify the most impactful tasks to focus on for better time management. Core time management skills discussed include learning to say no, avoiding procrastination, setting realistic goals, and keeping records of activities.
This document discusses embedding analytics throughout an organization by training internal "citizen data scientists". It outlines an 8-step process:
1. Put the customer first by focusing on end-to-end customer experiences rather than internal functions.
2. Assess using a hybrid centralized/distributed data science model to leverage scale and domain expertise.
3. Design a curriculum to train existing analysts.
4. Identify data-savvy staff as candidates.
5. Gain leadership support by negotiating costs and benefits.
6. Select meaningful projects directly impacting customers.
7. Provide guidance and examples to motivate students.
8. Observe lessons like ensuring projects are implementable
Organisations must celebrate failure to achieve successAidan Casey
Organisations must celebrate failure to achieve success. Failure provides opportunities to learn and grow. Embracing a growth mindset and experimental approach helps organizations build, measure, and learn from failures. Key aspects include establishing trust, empowering teams to solve problems, prioritizing experiments over features, and learning from every failure.
This document discusses lessons learned from failures in predictive modeling projects. It outlines three key lessons: 1) Align priorities by obtaining business sponsorship and understanding timelines, 2) Focus on outcomes over outputs by defining success upfront and addressing value, and 3) Co-author solutions by acknowledging change resistance, forming diverse teams, and frequent communication. Examples of failures that taught these lessons include building models without business need and failing to make insights actionable.
This document discusses principles for implementing Scrum at an enterprise level. It outlines 10 basic principles for Scrum, including setting a safe-to-fail container with time-bound sprints, making decisions about what to keep and leave each sprint, balancing demands, and engaging stakeholders. It also discusses setting the sprint pace and treating people as adults with a dedicated stable team sized 5-9 to deliver a clear vision each sprint while inspecting and adapting.
This document discusses human factors and patient safety. It covers situational awareness, cognitive skills, leadership, teamwork, communication, heuristics, biases, and systems design. The key messages are that high reliability in healthcare requires designing systems to prevent errors, developing strong teamwork and communication, and applying insights from human factors science. Analytic thinking is important to overcome cognitive biases, while automatic processes can lead to mistakes if not monitored.
The document discusses using A3 problem solving and kaizen (continuous improvement) methods to drive organizational change. It describes implementing kaizen memos to celebrate small improvements. Problems were analyzed using A3 thinking, with targets set and countermeasures identified and tracked. Leadership was turned "upside down" by having managers solve problems using coaching and A3 thinking. This drove significant improvements like reducing rework lead times from 14.6 to 5 days. The approach spread laterally through communities of practice and helped transform organizations.
Estimate and Measure. Minimize work, maximize value. Part 2Shiftup
Discover in this deck different output and outcome metrics, have an overview of popular impact metrics and get a link to an estimation exercise.
Want to attend our next webinar? Become a Shiftup Explorer: https://shiftup.work/product/explorer-agility-innovation-qualification-program/
This document discusses metrics that matter for startups. It emphasizes that companies should measure customer value delivery, not just revenue. The key aspects are:
- Companies should have a North Star Metric that represents overall customer value delivered and endures over time.
- They should focus on 1-3 Key Drivers that directly impact the North Star Metric. This includes identifying the rate-limiting step.
- Nuance Metrics are also important to watch but not maximize.
- For pre-product-market fit startups, key drivers should focus on fast iterative learning and deepening fit with customers. Retention metrics need to identify the habituation threshold.
- The document provides examples and guides companies
The Leader's Guide Workshop - Pivotal Labs TokyoJeana Alayaay
These are the slides that were used for the 3rd Leader's Guide Workshop that was help at Pivotal Japan on Friday, 6/17/16. The content was developed by Janice Fraser, the Director of People for Pivotal. It is based on The Leader's Guide by Eric Ries and is officially endorsed by him.
A Great Idea Isn't Enough for Successful Change - FinalKaiNexus
Presented by Mark Jaben, M.D., author of the book "Free the Brain"
Maybe you had expected more. Maybe it went ok, but you’d like it to go smoother. Maybe its gone well and you want to understand about how that happened for next time. Maybe you’d like change to be less of a hassle.
If so, this webinar is for you.
As a result of this webinar, you will understand:
Change is a verb, not a noun
The fundamental unit of change
Why your belief about what’s going on is not the result of what you think.
Why conflict is what you should expect and what you actually need for successful change
The choice to resist or engage is not an analytical one, so why approach it that way.
We are not wired to resist; we are wired to succeed.
An ideal change must work AND be workable; judging each uses different functions in the brain.
Michael Wolfe outlines a "Startup Operating System" to help companies run effectively. The system focuses on cadence, planning, transparency, and three big ideas. Cadence establishes regular rhythms for meetings, reviews, and communications to keep the team synced. Planning involves setting goals and adjusting plans based on learning. Transparency means sharing all useful business information openly. The operating system aims to have a wildly talented team working hard on the right things through deliberate habits and practices.
Presentation from First Conference http://www.1stconf.com/
Targeted at Agile"beginners" this talk presented a lightweight set of guidelines for planning and executing an agile transformation.
The guidelines were illustrated with a case study from a recent agile adoption program, and highlighted the process, what worked well, what didn't work at all, and how to recover from set backs.
The presentation covered analysing the problem, change models, how to get started, useful metrics, and tips for stakeholder management.
The case study focussed on presenting real situations, with complex problems.
TDAmeritrade Holiday Spending and Behavioral EconStephen Wendel
How can get through the holidays without blowing you budget and stressing out over money? Here are the slides from a webcast with TD Ameritrade that shows you
1) Tips you can use to keep yourself on track
2) How to outsmart the tricks retailers use to make you spend more
3) What the research shows about what gifts are effective and memorable.
Enjoy!
So you KNOW you need to put something in place for Governance, but you have no idea where to start?In this session I'll share some practical knowledge on achieving this - as we have more than enough theory out there on this subject.
- What should Governance cover?- How to document this - and keep it updated and informative- Understanding why you need to do what (you need to understand the value it will add)
Equipped with these tips and tricks - you'll go back to work - excited to put your Governance strategy in place AND you'll understand the WHAT and the WHY.
Organisations must celebrate failure to achieve success Aidan Casey
This document discusses how organizations can achieve success by embracing failure. It recommends establishing a growth mindset culture where failure is viewed as an opportunity to learn and improve. Key aspects include shifting from only focusing on delivering features to prioritizing experimentation, establishing trust so teams feel safe to fail, and regularly reviewing failures to learn from mistakes. Metrics like the ICE score and AARRR can help evaluate experiments and determine their potential impact. Overall, the document argues that failure is inevitable and should be seen as a starting point for growth rather than something to avoid.
The document discusses the 80/20 strategic tool, also known as Pareto's principle. It explains that the 80/20 tool can help uncover key areas of a business that drive performance objectives, as well as areas that may be underperforming. Specifically, the tool often reveals that a minority of components (e.g. products, customers) account for the majority of impact (e.g. revenue, profit). Making the 80/20 tool a regular practice can help businesses identify factors to build on or reduce, improving efficiency and sustainability. While a simple concept, the 80/20 tool remains an effective method for understanding what creates positive or negative impact within an organization.
This document summarizes a session on applying Real Time Strategic Change (RTSC) principles. The session provides an agenda that includes discussing insights from prior sessions, rules of thumb for RTSC practitioners, and a live case study. The rules of thumb advise focusing on client needs, integrating RTSC with other methods while staying true to principles, and working on many fronts to align diverse efforts. The case study portion asks participants to discuss a situation and how RTSC principles have been applied to identify opportunities to further progress.
Innovation Tools applied to Problem Solving.pptxtechdirector1
This document discusses using structured innovation tools and processes to solve problems more quickly. It suggests mapping where new concepts are needed in typical problem solving processes and using techniques from product development like clarifying requirements upfront, individual ideation followed by collaborative discussion, and focusing on high quality concepts over quantity of ideas. Having a facilitator can help diverse teams of experts systematically generate, evaluate and select the best new measurement, containment or corrective action concepts needed to solve problems faster.
The document outlines the schedule and sessions for a conference on innovation management. It includes:
- Hands-on workshops hosted by partners ATIZO360, TrendONE, and XL Family focusing on topics like crowdsourcing and developing ideas from trends.
- Six 40-minute roundtable sessions on topics such as boosting the sustainability of online programs, building early-stage enthusiasm, and measuring KPIs for innovation management.
- The schedule runs from 8am to 9:30pm over two days and includes workshops, presentations, roundtables, networking activities, and drinks. Presenters are from organizations like Exeter University, Virgin Media Ireland, UC San Diego, and Stora Enso.
SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...Susan Hanley
Measurement is not just about looking for a bottom-line result to justify investments. It’s also a tool to provide feedback about where the organization is along the road to successfully leveraging investments in SharePoint and the business outcomes it provides. At every stage in the development of your solution, metrics provide a valuable means for focusing attention on desired behaviors and results. This presentation showcases a practical and realistic framework for SharePoint metrics based on real world examples and successes.
This all-day workshop puts Eric Ries's Leader's Guide into practice through a series of 9 hands-on activities. The introductory talk makes the case that Change is the greatest threat to business today, and Lean Startup is emerging as the leading Management Practice enabling companies to adapt.
The document discusses change management and knowledge management initiatives. It covers various change management models including top-down, capacity-building, and strategic models. It also discusses the importance of managing the human side of change and transitions. Key aspects of successful change management highlighted include communication, addressing what is ending and the neutral zone, and celebrating short-term wins. The last part applies an eight stage change management model to implementing a knowledge management initiative in a law firm.
1) The document discusses the current state of collaboration tools, which are often implemented without proper governance, engagement of users, or efforts to drive adoption.
2) Successful collaboration requires focusing on people and processes, not just technology. It involves outlining a clear vision, governance, and intentional efforts to engage users and drive adoption over time.
3) The key is to demonstrate value to users, gain their confidence, and help them apply tools in a way that is relevant to their work through training, group activities, and establishing new patterns of work.
An exploration of effective, evidence-based approaches to policy design and the need for leaders to evolve policy for sustained organizational learning and development. As policies evolve, they should more accurately reflect and harness the energy and talents of knowledge workers. The Evolutionary Policy Design Canvas provides pragmatic guidance for the design and evolution of effective policies.
We all know how important it is to manage content through its lifecycle. Streamlined and efficient content teams do this by articulating content processes to make sure that everyone involved, from stakeholders to subject matter experts to content creators, have a shared understanding of the work being done.
As a senior strategist with Content Strategy Inc., Blaine has facilitated workshops with numerous companies from different sectors to help them discover the processes that will improve how they work with content.
In this presentation, Blaine shares the suite of common process models for each phase of the life cycle that can be used by any company in any industry sector. He'll articulate the differences, and explain why they exist.
Presentation by Simon Batchelor (IDS) on Theory of Change and Outcome mapping methodologies for intermediary work, given at a virtual workshop on M&E for I-K-Mediary Network members, March 30 2010.
The document introduces the Model for Improvement, which provides a framework for developing, testing, and implementing changes that lead to improvement. The model consists of two parts: 1) three fundamental questions to guide improvement work, and 2) Plan-Do-Study-Act (PDSA) cycles to test changes rapidly through small-scale trials. Using PDSA cycles allows improvements to be implemented systematically after building evidence of what works through consecutive tests. The Model for Improvement offers a simple, low-risk approach to achieving successful organizational change.
The document describes The Model for Improvement, which provides a framework for developing, testing, and implementing changes that lead to improvement. The model consists of two parts: 1) three fundamental questions to guide improvement work, and 2) Plan-Do-Study-Act cycles to test changes rapidly through small-scale trials. Using this approach can help achieve successful change by starting small, reducing risk, and learning from iterative testing to build knowledge for further improvement.
The document describes The Model for Improvement, which provides a framework for developing, testing, and implementing changes that lead to improvement. The model consists of two parts: 1) three fundamental questions to guide improvement work, and 2) Plan-Do-Study-Act cycles to test changes rapidly through small-scale trials. Using this approach can help achieve successful, low-risk change through a simple and effective process of continuous learning and adaptation.
Here are some key points to discuss regarding the change implications of moving from component teams to feature teams:
- Ex-functional managers and component managers may feel a loss of control and identity as their direct reports are redistributed to cross-functional teams. Their role needs to transition from managers to coaches/advisors.
- Specialists may feel anxious about broadening their skills beyond a single specialty. Teams will need to support specialists to gradually expand their capabilities over time.
- Communication patterns will change significantly. Component teams had well-defined interfaces, but feature teams will need to collaborate more openly. New norms around collaboration will need to be established.
- Technical decisions may become more decentralized. Feature teams will need guidance on balancing
Similar to Real Time Strategic Change Session IV (20)
The document discusses managing polarities and paradoxes in leadership and organizations. It introduces key polarity pairs like stability and change, and outlines a process called "See It, Map It, Tap It" to assess where one is focused within polarity pairs, identify actions to leverage both sides, and monitor for imbalances. The goal is sustained success through balancing priorities rather than focusing solely on one side of a polarity.
This is a webinar I hosted as part of BGSU’s Nexus4Africa series of thought leader sessions. The purpose of the session was to answer these three questions:
What are polarities?
How can you recognize them?
How you can leverage them to improve your own leadership?
The slides also contain a list of common leadership and organizational polarities that the webinar participants found especially helpful.
Finally I’ve included four case studies – one for each way you can identify you are dealing with a polarity:
1. Conflict;
2. Excitement;
3. Fears/Concerns; and,
4. Chronic Problems
The document provides guidance on using a four-box framework to develop a plan for addressing a challenging situation. It involves identifying what is and is not working currently, what a better future looks like, and potential concerns. The framework then guides forming a story for the preferred future, including specific actions and learning early warnings if things are not working.
This document provides an agenda and background information for Session II of a Real Time Strategic Change Learning Series. The session aims to teach participants how to accelerate change work by applying six principles of Real Time Strategic Change. The agenda includes presentations on the history and application of the principles, as well as a case study discussion. Participants will work in breakout groups to analyze scenarios through the lens of individual principles in order to better understand and apply them.
This document summarizes the first session of an online learning series about Real Time Strategic Change (RTSC). The session introduced participants to RTSC principles and how the series will work. Key points included: setting expectations for the series outcomes, clarifying the purpose and applying RTSC to current work, and getting feedback to improve future sessions. Participants engaged in discussion forums to share experiences and get clarification on integrating RTSC into their work.
The document summarizes a session on Real Time Strategic Change (RTSC). It provides an overview of RTSC principles and areas of work. It then discusses a case study where RTSC was applied to a social services organization undergoing a change initiative. Key aspects of scoping possibilities, developing leadership, and creating organizational congruence were discussed as they related to the case.
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Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
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