Setting up social media accounts alone does not guarantee a return on investment. A successful social media campaign requires advertising and ongoing management. The true costs of a campaign include staff time, outsourcing fees if applicable, and tools for tracking and analytics. Benefits can include increased brand awareness, customer engagement, and sales. Studies show social media fans on average spend more than non-fans. An account with 33,000 Twitter followers was estimated to be worth over $63,000. While basic tools are free, more advanced features require costs, so campaigns need adequate funding to expand if successful. An analysis of costs versus potential benefits is needed before starting a social media initiative.