Ramon Cannobbio is a senior IT professional with 18 years of experience, including 10 years as a key resource for corporate leadership teams. He has strong technical skills in software support, development, and consulting, as well as project management experience. He possesses strong communication and problem-solving abilities, and has worked with international teams. Ramon holds a Bachelor's degree in Computer Science and is currently a Global Software Support Manager for an Oracle ERP system.

1. I am senior IT professional with 18 years of experience overall, during the last 10 years I have
been a key resource for Corporate Leading Management Teams, specially dedicated to build,
train, manage, lead and promote individual development plans on software support, software
development and IT consultant services teams having a strong focus on well known & cutting
edge technologies.I possess strong communication skills that have helped me to manage and
lead people from all over the world with a very diverse cultural origins (Chile, Brazil, Canada,
US, France and Netherlands) as I have a fully professional proficiency in English, French and
Spanish. I have proven success to drive business strategy and operational KPIs of software
support and development accordingly to meet organizational goals. Furthermore I have also
been able to set business expectations and create long term relationships with wide variety of
public and private customers from everywhere: Asia, Europe US, Canada & Latin American.
Throughout my experience I have also developed the ability to recognize, acknowledge and
solve conflicts whenever they arise in a very fast, efficient and professional manner.
For the past 7++ years I have been working as a Global Software Support Manager for Oracle
World Class ERP System PeopleSoft / PeopleTools at Santiago’s Global Support Centre. I own
a Bachelor’s degree in Computer Science (specialized in Software Development & Distributed
Systems) from Université of Quebec à Montreal Canada. My strong technical skills and problem
solving abilities combined with relevant trainings followed, certifications completed plus the
overall experience acquired so far make me an excellent candidate for any leading position in
the IT area. During my previous experience I have worked over two years as Project Manager
and Technical Solution Architect responsible for designing, building, integrating testing and
supporting the Portal Solution for Quebec’s National Public Library as well as the integration of
several internal applications to the portal solution. I was a key resource for the entire project
where I have been put in charge of building and managing a multidisciplinary team of
consultants: developers, web designers integrators and functional analysts aligned to deliver the
project successfully on time, I have also done some preliminary proof of concepts, providing
coding and analysis relative to functional requirements as I have an extensive experience with
Java/J2EE Web Development plus frameworks as: Hibernate, Spring and Struts. I consider
myself an expert at proposing proof of concept, prototypes as well as interacting with functional
users to get accurate and feasible requirements for the technical teams
I’m detailed and customer oriented and have the ability to stay focused on the job at hand. My
personal attributes also include being self­motivated with the ability to work in a fast paced
environment. I have collaborated with innovative ideas that helped leveraging and maximizing
the use of internal resources and also constantly improving any of the existent process and KPI
in order to to meet any particular goal. I’m sure and confident that I can become a valued
member of any team. I can be reached anytime at +56 9 7806 9523.
Best Regards,
Ramon Cannobbio