SlideShare a Scribd company logo
Rivermark 
Credit 
Union 
Star1ng 
from 
the 
Bo6om 
A 
PPC 
Essen)als 
Case 
Study
2 
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
The 
issues 
1. 
RCCU 
had 
previously 
run 
a 
small 
number 
of 
test 
campaigns 
aimed 
at 
driving 
several 
key 
customer 
acquisi=on 
ini=a=ves. 
2. 
While 
the 
leads 
driven 
from 
the 
ini=a=ves 
were 
of 
quality, 
overall 
customer 
acquisi=on 
numbers 
were 
low
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
3 
The 
task 
RCCU 
was 
given 
the 
opportunity 
to 
increase 
PPC 
spend 
as 
they 
worked 
to 
generate 
leads 
for 
new 
member 
sign 
ups. 
PPC 
Essen1als 
was 
tasked 
with: 
• Rapidly 
increasing 
paid 
search 
spend 
• Driving 
an 
increased 
level 
of 
paid 
search 
traffic 
to 
dedicated 
landing 
pages 
onsite 
• Increasing 
overall 
lead 
quan=ty 
and 
quality
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
4 
The 
strategy 
Tasked 
with 
rapid 
expansion, 
PPC 
Essen=als 
built 
out 
a 
strategy 
designed 
to 
quickly 
boost 
traffic 
and 
lead 
genera=on 
figures 
while 
maintaining 
cost 
per 
acquisi=on 
levels. 
This 
expansion 
strategy 
was 
built 
on: 
• Crea=ng 
new 
campaigns 
to 
target 
credit 
union 
user 
segments 
• Implemen=ng 
en=cing 
ad 
copy 
throughout 
the 
account 
• SeKng 
a 
systema=c 
geo-­‐targe=ng 
radius 
around 
RCCU’s 
core 
region
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
5 
The 
results 
757% 
Increase 
in 
monthly 
leads
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
6 
The 
results 
238% 
Increase 
in 
click 
through 
rate
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
7 
The 
results 
149% 
Decrease 
in 
average 
cost 
per 
click
A 
PPC 
Essen)als 
Case 
Study 
8 
What 
are 
they 
saying? 
"PPC 
Essen=als 
has 
been 
a 
valuable 
extension 
of 
our 
marke=ng 
team 
and 
an 
integral 
part 
of 
our 
successful 
digital 
marke=ng 
strategy. 
“ 
-­‐ 
David 
Noble, 
Vice 
President 
of 
Marke1ng 
Rivermark 
Community 
Credit 
Union
Rivermark 
Community 
Credit 
Union 
A 
PPC 
Essen)als 
Case 
Study 
9 
The 
recap 
AQer 
dedica=ng 
an 
important 
part 
of 
their 
marke=ng 
budget 
to 
paid 
search, 
Rivermark 
Community 
Credit 
Union 
was 
able 
to 
dras=cally 
improve 
lead 
quan=ty 
figures 
as 
they 
worked 
to 
register 
new 
credit 
union 
members.
www.ppc-­‐essen=als.com 
206.575.3740

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PPC Essentials Case Study: Rivermark Credit Union

  • 1. Rivermark Credit Union Star1ng from the Bo6om A PPC Essen)als Case Study
  • 2. 2 Rivermark Community Credit Union A PPC Essen)als Case Study The issues 1. RCCU had previously run a small number of test campaigns aimed at driving several key customer acquisi=on ini=a=ves. 2. While the leads driven from the ini=a=ves were of quality, overall customer acquisi=on numbers were low
  • 3. Rivermark Community Credit Union A PPC Essen)als Case Study 3 The task RCCU was given the opportunity to increase PPC spend as they worked to generate leads for new member sign ups. PPC Essen1als was tasked with: • Rapidly increasing paid search spend • Driving an increased level of paid search traffic to dedicated landing pages onsite • Increasing overall lead quan=ty and quality
  • 4. Rivermark Community Credit Union A PPC Essen)als Case Study 4 The strategy Tasked with rapid expansion, PPC Essen=als built out a strategy designed to quickly boost traffic and lead genera=on figures while maintaining cost per acquisi=on levels. This expansion strategy was built on: • Crea=ng new campaigns to target credit union user segments • Implemen=ng en=cing ad copy throughout the account • SeKng a systema=c geo-­‐targe=ng radius around RCCU’s core region
  • 5. Rivermark Community Credit Union A PPC Essen)als Case Study 5 The results 757% Increase in monthly leads
  • 6. Rivermark Community Credit Union A PPC Essen)als Case Study 6 The results 238% Increase in click through rate
  • 7. Rivermark Community Credit Union A PPC Essen)als Case Study 7 The results 149% Decrease in average cost per click
  • 8. A PPC Essen)als Case Study 8 What are they saying? "PPC Essen=als has been a valuable extension of our marke=ng team and an integral part of our successful digital marke=ng strategy. “ -­‐ David Noble, Vice President of Marke1ng Rivermark Community Credit Union
  • 9. Rivermark Community Credit Union A PPC Essen)als Case Study 9 The recap AQer dedica=ng an important part of their marke=ng budget to paid search, Rivermark Community Credit Union was able to dras=cally improve lead quan=ty figures as they worked to register new credit union members.