This document provides an overview of rapid cross-channel prototyping. It discusses the need for a cross-channel approach and defines key elements of cross-channel experience design like actors, tasks, channels, touchpoints, and seams. The document emphasizes taking an actor-driven, systemic, architecture-first approach focused on experiences. It also discusses mapping user paths and elements in a cross-channel ecosystem to start the design process. The goal is to broker interventions that bring together actors' experiences and designers' visions.
Part 3 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
The slides for the Rapid Cross-channel Prototyping Workshop I facilitated at the ASIS&T Information Architecture Summit in Vancouver, BC, March 23 2017
Part 5 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
Part 2 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
Part 1 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver. New decks coming every week.
Blended spaces, cross-channel ecosystems, and the myth that is serviceAndrea Resmini
Slide deck from paper presented at ServDes 2016, Copenhagen.
Full paper available in conference proceedings: http://www.ep.liu.se/ecp/article.asp?issue=125&article=050
Part 3 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
The slides for the Rapid Cross-channel Prototyping Workshop I facilitated at the ASIS&T Information Architecture Summit in Vancouver, BC, March 23 2017
Part 5 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
Part 2 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
Part 1 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver. New decks coming every week.
Blended spaces, cross-channel ecosystems, and the myth that is serviceAndrea Resmini
Slide deck from paper presented at ServDes 2016, Copenhagen.
Full paper available in conference proceedings: http://www.ep.liu.se/ecp/article.asp?issue=125&article=050
The ultimate findability challenge: the decisions you make as you find your way through your career in user experience design. Here's some things to think about, much of it crowdsourced from the community.
What We Talk About When We Talk About Navigation (IA Conf 2019)Andrew Hinton
Much of what information architecture practice is expected to figure out is “the navigation.” But what if we’ve been oversimplifying the way we discuss, design, and deliver navigation — and what if that’s been the source of later pain for users and organizations for a really long time? This short talk makes the case that we’ve been conflating too many things into the rubric of “navigation”, explains how this bad habit has come to pass, and the challenges that have resulted. But fear not! We’ll also look at practical ways to overcome the problem in our own day to day work, as well as with stakeholders and team members.
DevOps, Serverless, and Wardley Maps, three frames for making sense of the waves of change in IT.
This talk explores how each of these frames reveals economic and social transitions successful IT Organizations will need to grapple with in the near future.
Transforming Sociotech Design (TSD) tutorial covers conceptual frameworks for designing and evaluating Persuasive Technology (PT) aimed at achieving sustainable transformations of our lives towards wellbeing. The tutorial introduces and explains how TSD contributes to PT research by extending our understanding beyond limitations of traditional behavioral change designs and interventions.
TSD embodies a fundamental understanding of the PT components that are essential for designing successful transformations, known as:
Socially Influencing Systems
Computer-Supported Influence
Persuasive Cities
Persuasive Backfiring
Persuasive Design for Sustainability
Slides for my presentation at Shift08, 17 oct 2008. They probably won't all make sense without the presentation video. I might make another version that is more stand-alone.
The availability of ready to hand video technologies for recording, editing, and publishing 'everyday ephemera' has seen an explosion of content online, from the low brow populism of YouTube through to the sophisticated observational post produced work of Robert Croma. These technologies of recording, editing, and distribution provide documentary practice with an everyday, quotidian apparatus for the creation of informal, reflective, observational and autoethnographic work. This paper will examine the use of ready to hand video technologies in concert with the use of the Korsakow interactive video authoring software, to create small scale, 'ready to hand' or 'dirty media' documentaries. This provides a model to investigate and develop alternative modes of making nonfiction video online material that falls outside of the economy of spectacle that dominates YouTube or the 'personal broadcasting channels’ of Vimeo . The problem investigated is how to contextualise and author in these systems so that work created is outside of the unstructured banality of aggregative platforms and the serialised limitations of the blog. Emerging software models such as Korsakow require a creative practice of making that involves the critical curation of video ephemera into complex, emerging and multilinear constellations and clouds of associated material that let these works lie between the personal documentary, essay film, home movies and broader poetic traditions. More significantly the use of systems such as Korsakow allows for an autoethnographic methodology of personal, informal and everyday observation to produce a ‘soup’ of material that is then structured through the elucidation of emerging or unveiled patterns of relation amongst shots and sequences. These patterns create affective and poetic “lines of flight” for both maker and user and their value lies in the possibility of poesis amongst otherwise unremarkable moments.
Lima, 8 am. I’m stuck in the traffic jam, wishing I could take a metro. But there’s no metro. No regular public transport. “If I was in THEIR place, I would fix that”, I’m complaining, thinking about the local authorities. My neighbours do the same but finally they give up because they know that nobody would listen - in emerging markets like Peru, the user experience is too often subordinated to various political and economical interests. However, as researchers and designers we have tools to change this reality. Let’s learn how we do!
medieval art, collective intelligence, & language abuse - a story of APIsTyler Hannan
On October 28th, 2010 Apigee held an Open API Economy Meetup at the Mashery offices...
This deck is a brief (15 minute) emphasis on the importance of the developer in innovation through APIs and positioning your API for future success (examples from specific learnings with IP Commerce).
Designing for meaningful_experiences_i_xda slideshareDavid Kozatch
Designers and usability practitioners take various approaches to understanding the user experience, including following established heuristics (Jakob Nielsen), looking at UX as being made up of various elements of equal importance (Peter Morville’s “User Experience Honeycomb”), or via a hierarchical or pyramid approach in which more subjective, “higher level” goals of the user take precedence over simple objective measures of “usability” or basic functional aspects. We argue for the latter approach which recognizes that significant changes in online technology require the need to recognize a more complex understanding of how to effectively deliver on the user experience. The goal of this presentation is to provide practitioners with a framework for understanding the elements for creating meaningful experiences and provide specific examples for creating meaning in everyday interfaces.
The ultimate findability challenge: the decisions you make as you find your way through your career in user experience design. Here's some things to think about, much of it crowdsourced from the community.
What We Talk About When We Talk About Navigation (IA Conf 2019)Andrew Hinton
Much of what information architecture practice is expected to figure out is “the navigation.” But what if we’ve been oversimplifying the way we discuss, design, and deliver navigation — and what if that’s been the source of later pain for users and organizations for a really long time? This short talk makes the case that we’ve been conflating too many things into the rubric of “navigation”, explains how this bad habit has come to pass, and the challenges that have resulted. But fear not! We’ll also look at practical ways to overcome the problem in our own day to day work, as well as with stakeholders and team members.
DevOps, Serverless, and Wardley Maps, three frames for making sense of the waves of change in IT.
This talk explores how each of these frames reveals economic and social transitions successful IT Organizations will need to grapple with in the near future.
Transforming Sociotech Design (TSD) tutorial covers conceptual frameworks for designing and evaluating Persuasive Technology (PT) aimed at achieving sustainable transformations of our lives towards wellbeing. The tutorial introduces and explains how TSD contributes to PT research by extending our understanding beyond limitations of traditional behavioral change designs and interventions.
TSD embodies a fundamental understanding of the PT components that are essential for designing successful transformations, known as:
Socially Influencing Systems
Computer-Supported Influence
Persuasive Cities
Persuasive Backfiring
Persuasive Design for Sustainability
Slides for my presentation at Shift08, 17 oct 2008. They probably won't all make sense without the presentation video. I might make another version that is more stand-alone.
The availability of ready to hand video technologies for recording, editing, and publishing 'everyday ephemera' has seen an explosion of content online, from the low brow populism of YouTube through to the sophisticated observational post produced work of Robert Croma. These technologies of recording, editing, and distribution provide documentary practice with an everyday, quotidian apparatus for the creation of informal, reflective, observational and autoethnographic work. This paper will examine the use of ready to hand video technologies in concert with the use of the Korsakow interactive video authoring software, to create small scale, 'ready to hand' or 'dirty media' documentaries. This provides a model to investigate and develop alternative modes of making nonfiction video online material that falls outside of the economy of spectacle that dominates YouTube or the 'personal broadcasting channels’ of Vimeo . The problem investigated is how to contextualise and author in these systems so that work created is outside of the unstructured banality of aggregative platforms and the serialised limitations of the blog. Emerging software models such as Korsakow require a creative practice of making that involves the critical curation of video ephemera into complex, emerging and multilinear constellations and clouds of associated material that let these works lie between the personal documentary, essay film, home movies and broader poetic traditions. More significantly the use of systems such as Korsakow allows for an autoethnographic methodology of personal, informal and everyday observation to produce a ‘soup’ of material that is then structured through the elucidation of emerging or unveiled patterns of relation amongst shots and sequences. These patterns create affective and poetic “lines of flight” for both maker and user and their value lies in the possibility of poesis amongst otherwise unremarkable moments.
Lima, 8 am. I’m stuck in the traffic jam, wishing I could take a metro. But there’s no metro. No regular public transport. “If I was in THEIR place, I would fix that”, I’m complaining, thinking about the local authorities. My neighbours do the same but finally they give up because they know that nobody would listen - in emerging markets like Peru, the user experience is too often subordinated to various political and economical interests. However, as researchers and designers we have tools to change this reality. Let’s learn how we do!
medieval art, collective intelligence, & language abuse - a story of APIsTyler Hannan
On October 28th, 2010 Apigee held an Open API Economy Meetup at the Mashery offices...
This deck is a brief (15 minute) emphasis on the importance of the developer in innovation through APIs and positioning your API for future success (examples from specific learnings with IP Commerce).
Designing for meaningful_experiences_i_xda slideshareDavid Kozatch
Designers and usability practitioners take various approaches to understanding the user experience, including following established heuristics (Jakob Nielsen), looking at UX as being made up of various elements of equal importance (Peter Morville’s “User Experience Honeycomb”), or via a hierarchical or pyramid approach in which more subjective, “higher level” goals of the user take precedence over simple objective measures of “usability” or basic functional aspects. We argue for the latter approach which recognizes that significant changes in online technology require the need to recognize a more complex understanding of how to effectively deliver on the user experience. The goal of this presentation is to provide practitioners with a framework for understanding the elements for creating meaningful experiences and provide specific examples for creating meaning in everyday interfaces.
Social Media: an Obligation, an Opportunity, or a ThreatNinetyTen
Is online social media really a threat, or a great opportunity.
This presentation aims to:
1) Discuss the social media landscape as it stands with reference to public networks and common conceptions
2) Show how a social network resonates as a model for associations and their goals
3) Look at how private and public social networks can become a threat to an association, with examples
4) Cover using a private social network for an association and how to get the best from it
5) Show how to use the best of both (private & public social networks)
Case studies from outside of the membership sector will include:
- Channel 4
- Nokia
Talk at UCL Interaction Centre, London, 10th October 2018.
http://alandix.com/academic/talks/UCL-more-than-a-moment-2018/
In understanding and designing effective and engaging interaction, we often focus on the moments of interaction the periods of minutes or hours while keystrokes, mouse clicks or finger movements across the screen elicit changing patterns of pixels and bits on computer memory. Yet these moments of actual interaction are part of a larger matrix of days, weeks and years, where periods of direct interaction string together to create larger patterns. This is the territory where user experience design meets service design, and HCI research meets IS. It is familiar to those working in CSCW where asynchronous interactions and workflows naturally take you beyond the system itself into the apparent interstices, that are, in fact, often the activities that interaction is about. The failures at this timescale are often errors of omission rather than commission, the things tardy, forgotten and undone. This is an area beyond the twenty minute user test; where motivation, opportunity and prompts to action, are more important than consistency, feedback and direct usability; where novelty may lie in the assembly of off-the-shelf applications; and success lies in life beyond the screen.
In my personal work with various colleagues I have myself encountered and studied these long-term interactions over many years including trigger analysis for understanding cross-organisational processes, and extended episodic experience. For this talk I'll illustrate with more recent examples including using spreadsheets as interaction elements with musicologists, island community communication and an onion skin model of social and technology experience developed as part of the analysis of my 1000 mile round Wales walk.
A framework for the systemic design of experiences derived from game design theory and practice, and plenty of examples coming from board and video games.
A version of this talk made it to EuroIA 2019 in Riga.
Part 4 of a series on cross-channel experience design in preparation for the Rapid Cross-channel Prototyping at the ASIS&T IA Summit 2017 in Vancouver.
New decks coming every week.
This lecture was delivered as part of Welcome Week at JIBS. It is a PRANK unaware first-year students were subjected to with the complicity of the student organizations. The students were only told this was all a joke at the end, when they were "liberated" by their elders/seniors. Enjoy.
The slides from my intro to the workshop I facilitated together with Luca Rosati at the VIII Italian IA Summit in Bologna, Nov 2014. The slides deal with the general principles and the little story that was used as a catalyst for the exercise. I added a few notes for clarity.
Building a Sense of Place across Channels - Part IIAndrea Resmini
Part II of the deck of slides from my workshop at UX Australia 2013 on place-making in cross-channel user experiences, previously a slightly different workshop at UX Lisbon 2012.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
20. the idea we can design a perfectly bounded artifact
and simply drop it inside a dynamic environment has
become an increasingly difficult proposition
46. “I wanted to go to the movies, so I checked IMDB,
DM’ed a friend, no Netflix, tried to book dinner,
skated all the way, got tickets, enjoyed killer clowns”
72. they might reflect the formal sectioning of an
enterprise architecture model, be the result of content
analysis, or emerge from the project’s own goals
86. interventions within an ecosystem broker between
the different instances presented by the ecosystem
itself, the actors, and the designers’ own vision