This document contains the professional summary and resume of Rajat Bathwal. It summarizes his 5 years of experience in application development and support, including 3 years of offshore experience and 15 months of onsite experience in the United States with United Health Group. It outlines his technical skills in Java, Linux, shell scripting, and databases. It also provides details of his work experience, accomplishments, certifications, programming languages, tools used, and education.

1. RAJAT BATHWAL
RAJAT.BATHWAL@GMAIL.COM
PHONE:+91-9717040265
PROFESSIONAL SUMMARY
 5 years of Work Experience in Application Development and Support. This includes 3
years and 8 Months of Offshore Experience and 15 Months of Onshore (US)
Experience in United Health Group which is a Fortune 6 Company.
 In my 5 years of experience I have worked for 3 years as Developer and rest duration
I have worked for support and automation. I have worked on applications which
encompasses both Batch Jobs and OnlinePortals.
 Throughout my career, I have extensively worked on UNIX/LINUX, Shell Scripting,
CORE JAVA and DB2.
 I have created/automated more than 80 batch jobs from scratch which helped me in
gainingthe knowledge of tools likeTWS, ITG in addition to the programming
languages.
 I have created various automation scripts usingmy expertise in Shell Scriptingfor
which average annual saving came out to be more than $300,000.
 Involved in all the phases of Software Development lifecyclefrom understanding
the business casethen performing analysis,designingand codingon the same.
 Have end to end knowledge of IT ServiceManagement. ITIL Certified.
 Worked on Incident Management, Problem Management and Change
Management.
 I have worked on various tools throughout my tenure like HPSM, Service Now,
Putty, RAD etc. Being a quick learner I was always given the opportunity to work on
new tools.
 Good experience of working directly with clients and coordinatingoffshore
counterparts across differentgeographical location.
 My total experience in IT is in the Health Care Domain. I am very well versed with
the details of Health Care and am AHM250 Certified.
 I have also excellenttroubleshootingskills.I havegained expertise in Dynatrace for
troubleshootingall the OnlinePortal issues for my application.
 Resourceful team player and capable of delivering tasks within stringent timelines.
 I have been always appreciated for my excellent Analytical and Debugging skills.
 I was also leading the Release Entry Framework effort where any new code getting
deployed to production was getting reviewed from me.
ACTVITIES & AWARDS
 WON the Most Prestigious award fromUnited Health Group – “Make IT Happen”.
 Have been rewarded with the most prestigious award fromBusiness “Amethyst”.
 Started the company as associatesoftwareengineer and have got 4 promotions till
date. Currently workingas AssociateLead.
 Have got 7 Spot Awards till date.
Certifications
 AHM certified professional
 ITIL Certified
Programming Language
 CORE JAVA
 UNIX
 SHELL SCRIPTING
 LINUX
Database
 DB2
 SQL
SERVERS
 RHEL 5.11, AIX 7.1 and
WAS 7.
Other Tools
 Tivoli Workload Scheduler
 Rational Application
Developer(RAD)
 DynaTrace
 LDAP
 AHP
 DCRUM
 HP HPPM
 Putty
 Service Now
 WINSCP
 DB Visualizer
 Rally Dev
 HPSM
 ITG
 LDAP Administrator
 KANBAN
Source Control System
 SVN
Worked Domain
 Health Care
Software Development Life Cycles
 Waterfall Model

2. TECHNICAL EXPERTISE
Programming Skills : JAVA, UNIX, LINUX, SHELL SCRIPTING (SED, AWK etc.),
MQ.
Programming Tools : Eclipse,Rational Application Developer and Putty.
Technical tools : TWS, HP ITG, SOFTERRA LDAP, WINSCP, AHP.
Other Tools : HPSM, Service Now.
APM Tools : Dynatrace,HPPM , DCRUM.
RDBMS Tools : DB-Visualizer,Aqua Data Studio.
Operating Systems : Windows 7 & 8 /XP
Source Control System : SVN and SharePoint
Servers : RHEL5.11 , AIX 7.1 , WAS 7
Domain : Health Care, 835 File.
EDUCATION QUALIFICATION
Degree Institution / University Year GPA
B.TECH CET-IILM-AHL 2011 70%
10+2 ISC 2007 82%
10th
ICSE 2005 75%
PROJECT DETAILS
Project #1 Batch Improvement Plan for EPS (BIP)
Client:Optum
Duration: October 2016 – Present
Role: Associate Lead
Description:
EPS is an application which was facingmany issues with their batch jobs which were 200
in number. Due to this 8 dedicated resources were aligned for manual monitoring and
Workaround on a day to day basis.Itwas also leadingto lotof Manual Error and multiple
critical SLAmisses.On an average this application was seeingan incidentinflux of around
800 incidents every month. So a BIP Project was opened with an objective to identify all
the Batch Job issues and reduce the Dedicated Resources to 2 and incident influx to
fewer than 50.
Roles and Responsibilities :
 Identify the pain points.Understand the Business requirement of various
scenarios whileredesigningtheBatch.
 Debugging and troubleshootingissues and identifyingthe best solution for it.
 Prioritization of Deliverables asper the ImpactAnalysis.
 Mentoring the resources technically and functionally so thatthere areno blockers
to their work.
 Assign ProblemTickets and SPRF’s to different individuals and to myself as well.
 Design and Code Review for the various Deliveries going into a particularrelease.
 Work with Testers to review their test cases.
 Agile Scrum

3.  Prepare the releaseplan.Get the Code Merge Done in SVN.
 Deploy Artifacts via ITGDeployment Workflow.
Tools and Technologies: JAVA, UNIX, LINUX, SHELL SCRIPTING
Project 2# Commercial Payment System(Onsite)
Client:Optum
Duration: August 2015 - October 2016
Company: OPTUM Technologies,MinneapolisUSA.
Description:
CPS application processes 500 million dollar of claim payments every day. It receives 835
files from various Payers and loads them into the database on the basis of certain
business rules and multiple deliverables out for each of the payers. In addition to this it
also maintainstheprovider database and has 2 web Portals for Payer and Provider user.
Being at Onshore during this period the responsibilities assigned to me were very
exciting and had a lot of diversity.
Roles:
 I was the Subject Matter Expert for the application.
 I was performing the Release Entry Framework Role were I was involved in the
Development release process from end to end.
 I was attending daily scrum meetings, Grooming Sessions, Sprint Planning meeting,
Retrospective Meeting and RCA. We were adhering to Agile Methodology.
 I was using Dynatrace tool to great efficiency in solving many of the performance
issues and other critical online issues.
 I was frequently meeting with the business around the various issues happeningand
identifying the Resolution to those.
 I was attending all High Priority incident Calls (War-rooms) and identifying the
solution to those in a very short span of time.
 Working on critical Batch and Online issues related to both UNIX and Java.
 ProvidingReports to Business fromthe Database.
 I was also involved in auditactivities for my application.
 Interactingdirectly with business counterpart.
Tools and Technologies: JAVA, UNIX, LINUX, SHELL SCRIPTING, TWS, HP ITG,
DYNATRACE, Service Now, SVN and DBVISUALIZER.
Project #3 Commercial Payment System(Offshore)
Client:OPTUM
Duration: January 2012 - August 2015
Company: UnitedHealthGroup , Gurgaon
Description:
CPS application processes 500 million dollar of claim payments every day. It receives 835
files from various Payers and loads them into the database on the basis of certain
business rules and multiple deliverables out for each of the payers. In addition to this it
also maintainstheprovider database and has 2 web Portals for Payer and Provider user.
Being at Onshore during this period the responsibilities assigned to me were very

4. exciting and had a lot of diversity.
Roles:
 I was workingon incidentManagement to startwith. On a daily basiswas working
on more than 15-20 user requests.
 In every release was assigned with more than 5 Problem Tickets. I was always ableto
finish my deliveries on time.
 Creating automated UNIX scripts and Java Utilities for various productionsissues or
user request which involved lot of manual effort. These scripts need to be created
and deployed to production within a very short span of time so that the customer
impactis minimum.
 Over the period of 3 years,I have created more than 30 ad-hoc scripts.The total
dollar savingfor these automations was more than $600,000.
 Workingon SPRF’s to create new Batch Jobs for various functionalities.I was aligned
for creatingitfrom scratch which involved coding it,setting it up in TWS and also
configureit in Deployment Workflow.
 I was also workingon various Work-Orders which camefor business attributed to
various enhancements.
 Was workingon RHEL flavor for Application and DatabaseServer and AIX flavor for
Batch Server.
 Also was highly involved in debugging and troubleshootingday to day issues and
prevent any sortof SLA misses.
Tools and Technologies: JAVA, UNIX, LINUX, SHELL SCRIPTING, TWS, HP ITG,
DYNATRACE, Service Now, SVN and DBVISUALIZER.
PERSONAL DETAILS
Date of Birth August 11, 1989
Sex Male
Address Hope Apartments, Sector 15, Gurgaon.
Marital Status Single