The document discusses building rapport through various communication cues, including visual, auditory, and internal dialogue. It introduces Neuro-Linguistic Programming (NLP) as a method for organizing communication to achieve specific goals, grounding its principles in the analysis of language patterns and non-verbal cues. Additionally, it mentions the roots of NLP in various therapeutic approaches and provides links for further exploration.

2. Building Rapport
Access Cues
Visual Constructed Visual
Remembered
Auditory Auditory
Constructed Remembered
Feelings Internal Dialogue
Other Cues
Auditory
• Touching Face
• Touching Lips
• Touching/Rubbing Fingertips
Visual
• Visually Defocused

3. Building Rapport
Questions and Access Cues
• Visual
– How does that look to you?
– Do you see what I mean?
• Auditory
– Does that sound good to you?
• Internal Dialogue
– What do you say to yourself about that?
• Feelings
– How would you feel about that?

4. Neuro Linguistic
Programming
Linguistic
Language and nonverbal
communication systems
through which neural
representations are coded,
ordered, and given meaning.
Programming
The ability to organize our
communication and
neurological systems to
achieve specific desired
goals and results.
Neuro
Nervous system through
which experience is
received and processed
through the five senses.
http://www.purenlp.com/nlpis1.htm
“…the study
of the
structure of
subjective
experience.”
www.richardbandler.tv

5. Roots of NLP
“The Structure of Magic” volume
1, Richard Bandler & John
Virginia Satir
Fritz Perls
Frank Farrelly
Milton Erickson
Others
Transformational
Grammar
Roots of NLP

Family Therapy
Congruence
Groups
Change
Gestalt Therapy
Context
Provocative Therapy
Attitude
Humour
Challenge
Explore limits
Honesty
Hypnosis
Ambiguity
Conversational Change
George Miller
Gregory Bateson
Alfred Korzybski
Edward Sapir
Mathematical Logic
Deep structure
Surface Structure
Deletion
Distortion
Generalization
[NLP is a Synthesis]

6. Modelling
“The NLP modeling process involves finding out
about how the brain (“Neuro”) is operating by
analyzing language patterns (“Linguistic”) and non-
verbal communication. The results of this analysis
are then put into step-by-step strategies or programs
(“Programming”) that may be used to transfer the
skill to other people and areas of application.”
Modeling with NLP,
Robert Dilts
Meta Publishing, 1998
Most techniques
and tools of NLP
have been derived
by…

7. On The Web
• www.purenlp.com
• www.richardbandler.tv
• www.paulmckenna.com
• www.saladltd.co.uk
• www.nlp.biz/NLP
• www.compendiumdev.co.uk/nlp
• www.23nlpeople.com/NLP_links.htm