hashtag
                                                                                                        #mindtouch

     April 15, 2011 You Content Strategy Material?
      April 15, 2011 • • 1:00pm EST / /10:00am PST
                Are       1:00pm EST 10:00am PST
              Scott Abel interviews Rahel Anne Bailie
April 15, 2011 | 1:00pm EST/10:00am PDT Audio: +1 (213) 286-1201   Access code: 406-314-697   Webinar ID: 690-350-122

System Requirements ~PC: Windows® 7, Vista, XP or 2003 Server | Macintosh: Mac OS® X 10.4.11 (Tiger®) or newer
About Scott Abel
                                                   aka The Content Wrangler




 content strategist | publishing expert | magazine columnist
 social networking choreographer | blogger | mashup artist
scottabel@mac.com | 317.409.0839 | thecontentwrangler.com | twitter: @scottabel
the best support sites are powered by mindtouch
         request a demonstration today
       info@mindtouch.com | www.mindtouch.com
schedule | submitting questions | accessing the recording
technological challenges | twitter hash tag | book give-away
            housekeeping: a few things you need to know
help us understand a little about you
and the organization for which you work
    three polling questions should do the trick
our next webinar




Are you content strategy material?
Scott Abel interviews content strategy guru, Rahel Bailie

April 15, 2011 • • 1:00pm EST / /10:00am PSTadvocate
   content strategy guru | user experience
 April 15, 2011 1:00pm EST 10:00am PST
 content architect | thought leader | self-identified geek
              contact: rabailie@intentionaldesign.ca
tell us a little about intentional design ...
    what is it? what do you do there?
  a little about Rahel and her content strategy firm
a content strategy is not
            editing
          copywriting
         social media
      structured content
     project management
   designing cool websites
 content management system
  to understand what a content strategy is
     it helps to understand what it isnʼt
   why are these things often mistaken for strategy?
what is strategy?
          what does strategic planning mean?
a few definitions is a good place to start * but examples are good, too
an adaptation or complex of adaptations (as of behavior,
metabolism, or structure) that serves or appears to serve
           a function in achieving evolutionary success
                                                     - merriam-webster dictionary


  an alternative chosen to make happen a desired future,
  such as achievement of a goal or solution to a problem
                                                        - businessdictionary.com



  content is a business asset worthy of being managed
       efficiently and effectively (i.e. strategically)
strategy is often lost upon those who think only about their end deliverables
how
  about an
  example?




the process of defining strategy, or direction, and making
      decisions on allocating resources to pursue it
 strategic planning involves deciding what to do with capital and people
a repeatable process * optimized for success * systematic


the chosen alternative to make happen a desired future, such
     as an achievement of a goal or solution to a problem
             what is a methodology? why do we need one?
evidence-based                                                  roi-driven




metrics, reporting                                          analysis, planning


             content strategists are the management
                consultants of the content world
     content strategy = thinking like a consultant } having a methodology
what does a formal methodology for
   a content strategy look like?
       understanding the process
Get
solid
grasp
        Understand

                                                      Do
a
gap
           Create
a
plan

  of
current
             goals
for

                                                      analysis            to
fill
the
gap
     state              future
state

Content inventory     Content brief                Content review        Content matrix
Content audit         Competitive analysis         Technology review     Style guide
User research         Requirements matrix          Localization review   Accessibility guidelines
Personas, scenarios   Governance assessment        Metadata review       Writing templates
                      Wireframes                                         Editorial calendar
                      Personalization requirements                       Process models
                                                                         Delivery design
                                                                         Standards guidelines
                                                                         Content migration plan




              the process is the same regardless of the
               type of challenge you are trying to solve
                             the basis of all consulting
Analyze
                   Requirements
                   Personas,
scenarios
                   Governance
                   Budget




Publish
Aggregate                                 Collect
                                          Acquire
Transform
                                          Author/Edit
Present
                                          Version/Localize
Syndicate
                                          Metadata
Revise/Sunset




                   Manage
                   Modeling/Typing
                   Configure/Components
                   Structure
/Standards
                   Repository




      all content has a lifecycle
your content strategy should support it
                the content lifecycle
marketing, PR, library sciences, technical communication,
   information architecture, development, localization
             where do content strategists come from?
content strategists who comes from different focus areas
    think about content from different vantage points
    there arenʼt any schools or certificate programs * learn as you go
are you content strategy material?
          letʼs find out!
  take this six question self-assessment
1




    am I already doing content strategy work?


                   question one
our next webinar




April 15, 2011 • • 1:00pm EST / /10:00am PST
 April 15, 2011 I 1:00pm EST 10:00am PST
             can separate what is strategic
              from what is implementation?
                      question two
will decision-makers recognize it?


           question three
can I articulate my value proposition?


             question four
am I prepared to
leave my comfort zone?
      question five
can I think like a strategist / consultant?


                question six
and now for a few questions from the audience
    [submit yours using the chat window]
   hereʼs a few we received from attendees in advance
where can I get a content strategy degree?
      - Bryan F in Fort Lauderdale, FL
are there university programs or certificate courses available?
what resources can you recommend to someone who
     is just getting started? - Shaunda G - Denver, CO
books * adjacent professions * workshops * blogs * social networks * meetups
our next webinar




Are you content strategy material?
Scott Abel interviews content strategy guru, Rahel Bailie

April 15, 2011 • • 1:00pm EST / /10:00am PSTadvocate
   content strategy guru | user experience
 April 15, 2011 1:00pm EST 10:00am PST
 content architect | thought leader | self-identified geek
              contact: rabailie@intentionaldesign.ca
the best support sites are powered by mindtouch
         request a demonstration today
       info@mindtouch.com | www.mindtouch.com
our next webinar




Are you content strategy material?
Scott Abel interviews content strategy guru, Rahel Bailie

April 15, 2011 Correctness in/ Global Web Content
 April Cultural • • 1:00pm EST /10:00am PST
       15, 2011 1:00pm EST 10:00am PST
        Scott Abel interviews Maxwell Hoffmann
               April 29, 2011 * 1pm EDT / 10am PDT

Are You Content Strategy Material?

  • 1.
    hashtag #mindtouch April 15, 2011 You Content Strategy Material? April 15, 2011 • • 1:00pm EST / /10:00am PST Are 1:00pm EST 10:00am PST Scott Abel interviews Rahel Anne Bailie April 15, 2011 | 1:00pm EST/10:00am PDT Audio: +1 (213) 286-1201   Access code: 406-314-697   Webinar ID: 690-350-122 System Requirements ~PC: Windows® 7, Vista, XP or 2003 Server | Macintosh: Mac OS® X 10.4.11 (Tiger®) or newer
  • 2.
    About Scott Abel aka The Content Wrangler content strategist | publishing expert | magazine columnist social networking choreographer | blogger | mashup artist scottabel@mac.com | 317.409.0839 | thecontentwrangler.com | twitter: @scottabel
  • 3.
    the best supportsites are powered by mindtouch request a demonstration today info@mindtouch.com | www.mindtouch.com
  • 4.
    schedule | submittingquestions | accessing the recording technological challenges | twitter hash tag | book give-away housekeeping: a few things you need to know
  • 5.
    help us understanda little about you and the organization for which you work three polling questions should do the trick
  • 6.
    our next webinar Areyou content strategy material? Scott Abel interviews content strategy guru, Rahel Bailie April 15, 2011 • • 1:00pm EST / /10:00am PSTadvocate content strategy guru | user experience April 15, 2011 1:00pm EST 10:00am PST content architect | thought leader | self-identified geek contact: rabailie@intentionaldesign.ca
  • 7.
    tell us alittle about intentional design ... what is it? what do you do there? a little about Rahel and her content strategy firm
  • 8.
    a content strategyis not editing copywriting social media structured content project management designing cool websites content management system to understand what a content strategy is it helps to understand what it isnʼt why are these things often mistaken for strategy?
  • 9.
    what is strategy? what does strategic planning mean? a few definitions is a good place to start * but examples are good, too
  • 10.
    an adaptation orcomplex of adaptations (as of behavior, metabolism, or structure) that serves or appears to serve a function in achieving evolutionary success - merriam-webster dictionary an alternative chosen to make happen a desired future, such as achievement of a goal or solution to a problem - businessdictionary.com content is a business asset worthy of being managed efficiently and effectively (i.e. strategically) strategy is often lost upon those who think only about their end deliverables
  • 11.
    how aboutan example? the process of defining strategy, or direction, and making decisions on allocating resources to pursue it strategic planning involves deciding what to do with capital and people
  • 12.
    a repeatable process* optimized for success * systematic the chosen alternative to make happen a desired future, such as an achievement of a goal or solution to a problem what is a methodology? why do we need one?
  • 13.
    evidence-based roi-driven metrics, reporting analysis, planning content strategists are the management consultants of the content world content strategy = thinking like a consultant } having a methodology
  • 14.
    what does aformal methodology for a content strategy look like? understanding the process
  • 15.
    Get
solid
grasp
 Understand
 Do
a
gap
 Create
a
plan
 of
current
 goals
for
 analysis to
fill
the
gap state future
state Content inventory Content brief Content review Content matrix Content audit Competitive analysis Technology review Style guide User research Requirements matrix Localization review Accessibility guidelines Personas, scenarios Governance assessment Metadata review Writing templates Wireframes Editorial calendar Personalization requirements Process models Delivery design Standards guidelines Content migration plan the process is the same regardless of the type of challenge you are trying to solve the basis of all consulting
  • 16.
    Analyze Requirements Personas,
scenarios Governance Budget Publish Aggregate Collect Acquire Transform Author/Edit Present Version/Localize Syndicate Metadata Revise/Sunset Manage Modeling/Typing Configure/Components Structure
/Standards Repository all content has a lifecycle your content strategy should support it the content lifecycle
  • 17.
    marketing, PR, librarysciences, technical communication, information architecture, development, localization where do content strategists come from?
  • 18.
    content strategists whocomes from different focus areas think about content from different vantage points there arenʼt any schools or certificate programs * learn as you go
  • 19.
    are you contentstrategy material? letʼs find out! take this six question self-assessment
  • 20.
    1 am I already doing content strategy work? question one
  • 21.
    our next webinar April15, 2011 • • 1:00pm EST / /10:00am PST April 15, 2011 I 1:00pm EST 10:00am PST can separate what is strategic from what is implementation? question two
  • 22.
  • 23.
    can I articulatemy value proposition? question four
  • 24.
    am I preparedto leave my comfort zone? question five
  • 25.
    can I thinklike a strategist / consultant? question six
  • 26.
    and now fora few questions from the audience [submit yours using the chat window] hereʼs a few we received from attendees in advance
  • 27.
    where can Iget a content strategy degree? - Bryan F in Fort Lauderdale, FL are there university programs or certificate courses available?
  • 28.
    what resources canyou recommend to someone who is just getting started? - Shaunda G - Denver, CO books * adjacent professions * workshops * blogs * social networks * meetups
  • 30.
    our next webinar Areyou content strategy material? Scott Abel interviews content strategy guru, Rahel Bailie April 15, 2011 • • 1:00pm EST / /10:00am PSTadvocate content strategy guru | user experience April 15, 2011 1:00pm EST 10:00am PST content architect | thought leader | self-identified geek contact: rabailie@intentionaldesign.ca
  • 31.
    the best supportsites are powered by mindtouch request a demonstration today info@mindtouch.com | www.mindtouch.com
  • 32.
    our next webinar Areyou content strategy material? Scott Abel interviews content strategy guru, Rahel Bailie April 15, 2011 Correctness in/ Global Web Content April Cultural • • 1:00pm EST /10:00am PST 15, 2011 1:00pm EST 10:00am PST Scott Abel interviews Maxwell Hoffmann April 29, 2011 * 1pm EDT / 10am PDT