Rachel Vargas is a Medical Records/Health Information Technician with over 20 years of experience working at Mountain View Hospital in Las Vegas, NV. She has excellent communication, computer, and customer service skills. Her roles have included locating and checking in medical records, maintaining filing systems, assisting doctors with incomplete records, overseeing the medical records suspension process, and training employees on the electronic birth certificate system. She is proficient in Microsoft programs, multi-line phones, and all office equipment.

1. RACHEL VARGAS
9512 Sweet Sage Ave, Las Vegas, NV 89129
Home: 702-372-5671 - Cell: 702-372-5671 - rachelvargas71@gmail.com
PROFESSIONAL SUMMARY
Medical Records/Health Information Tech offering excellent communication and computer
skills. Meets deadlines and works with a high level of multicultural awareness and
adaptability. Reliable and competent medical records/health information professional with
exceptional data entry and customer service skills.
SKILLS
Critical thinking
Attention to detail
HIPAA compliance
Excellent communication skills
Customer service-oriented
Flexible
Works well under pressure
Certified in 10-key
Pleasant demeanor
Professional phone etiquette
Proficient with all office equipment
Fast Learner
Knowledgable with Microsoft & Outlook
programs
Multi-line phone proficiency
WORK HISTORY
03/2001 to Current HIM Clerk
Mountain View Hospital – Las Vegas, NV
Located, checked in and pulled medical records for appointments and incomplete
patient charts.
Facilitated organized record retrieval and access by maintaining filing system for
both in-house and discharged residents.
Assisted doctors with incomplete records via either faxing to their offices, assisting
on the electronic medical records systems and assisting them on paper medical
records.
In charge of the medical records suspension process which including the following :
Calling doctors offices, printing & stuffing suspension letters, faxing suspension
letters to the doctors offices,suspended doctors via the hospital suspension systems
and verifying all incomplete information before sending suspension notifications to
the doctors. Working closely with auxiliary departments in regards to the doctors
medical records suspension.
The main birth certificate register clerk for 10 yrs. I oversaw the birth certificates on
the old state DOS system, then completed the state required training on the current
electronic birth certificate system, which then I trained other employees on the
system. Also helped any new parents who may have came into the office for help.
Worked closely with the county & state birth certificate register representives on
making sure all hospital birth certificates were completed & processed in a timely
manner
Assembled, analyzed, reprocessed ALL paper medical records, which included , ER
records, Clinical records, and Surgery charts.
Other duties which I have assisted on include the following:Medical Records
Scanning into the current HPF system, printed/helped with the ROI departments
when needed in printing out ROI for patients, filed any loose paperwork into paper
medical records, audited old paper medical records that were still classified as
incomplete in the computer systems, and also helped in answering the phone when
the ROI clerks where busy
EDUCATION

2. 1990 High School Diploma:
Basic High School - Henderson, NV
ACCOMPLISHMENTS
Patient Charting
Retrieved and re-filed patient charts in proper sequence to maintain organization and
up-to-date paperwork information.
Training
Responsible for training employees to ensure continued quality of customer
service in the state electronic birth certificate program.
File Management
Prepared monthly reports for records, closed terminated records, completed final
audit of charts and insured that all documentation has been received and filed.
Data Reporting
Compiled statistical data, such as patient admissions, discharges, deaths, births and
types of treatment given.
Awards Was nominated & won the monthly MVP-Caring hospital award for
customer service to new parents.