Rabobank invested in new contact points like pop-up stores and mobile advice centers to better serve customers. Their net profit increased 20% to 2.2 billion euros in 2015 while credit ratings remained high. They issued 140.5 billion euros in loans and held 426.2 billion euros in customer savings. Rabobank aims to ensure sufficient food availability for future population growth through their focus on the food and agri sector and sustainable energy investments.

1. Innovations
temporarily!
The new nearby
We invested in new contact points:
- pop-up stores
- bank advice at home
- mobile advice centres
Rabo Wallet
Digital wallet that lets
customers pay in shops
using their smartphone
Rabo SmartPin
App that lets businesses
accept debit payments
on delivery
Financieringsindicator
Online tool that lets
businesses check how
realistic their financing
plan is
Rabo Corporate Connect
New online environment
for corporate banking
Banking for Food is our vision on food
security. We combine our in-depth
knowledge of food and agri, global
network and customer focus within
this vision.
We have maintained our strong position in the food and agri sector
(dairy, beverages, meat, fish and livestock feed)
There are approximately 200,000 companies
in the Netherlands that have international operations and one quarter
of them are Rabobank customers.
Our net profit:
2.2 billion euros (+20%)
Credit ratings remained at a high level
Rock-solid bank
2014
1.8
billion
2.2
billion
2015
Meaningful cooperative
issued in loans
140.5
billion
euros
426.2
billion
euros
savings held by our customers
Each year we give back part of our profit to
Dutch society by investing in local initiatives.
This cooperative dividend totalled
62.6 billion euros in 2015.
?
7.7 7.6
Our Dutch customers
gave us a score of
2014
2015
6,000 chats
a day via online media
2.5
million
mobile banking
customers
Complete customer focus
Will there be enough food to feed the world’s
growing population in the future?
Availability
Internet banking Mobile banking Rabophone
99.8% 99.8% 99.9%
We invested
3.2 billion euros
in sustainable energy in 2015.
99% of our investments
in energy generation are from
renewable energy sources
99%
More than 4.7 million small farmershave a future thanks to
access to financing, knowledge and our network through Rabobank Foundation.
Rabobank in 2015