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Marketing to the “Green” Traveler




            Thanks to the US Travel Association for
               providing access to this research
Concern about climate change rising




     Source: U.S. Travel Association and Ypartnership, TravelhorizonsTM
79% of U.S. adults consider themselves to
be “environmentally conscious”




       Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Level of environmental consciousness
increases with age




   Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
88% turn the lights off when leaving room




      Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
5% drive a hybrid car -- up from 2% in 2007




        Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Major gains in “Green” Behaviors
      2007 2009

      60%    76%         Recycle trash
      67%    75%         Regulate A/C when not at home
      60%    70%         Turn off water when brushing teeth
      59%    69%         Use more efficient CFL light bulbs
      53%    61%         Keep showers short
      22%    32%         Buy environmentally safe products
      20%    27%         Walk/bike instead of drive when possible
       9%    19%         Car pool/ride share
         Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
But purchase of carbon offsets lags




         Source: U.S. Travel Association and Ypartnership’s TravelHorizons ™
Impressive gains in familiarity with
“Green Tourism” and “Carbon Footprint”
     Familiarity with Green Tourism                         Familiarity with Carbon Footprint




           Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Those with highest awareness of “green”
concepts, most likely to be:
 • Men
 • Older
 • Well educated
 • Active travelers – especially upscale travelers

   Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
One-Third influenced by travel suppliers’
environmental responsibility
        Factor important in selecting travel provider (Top 2 boxes)




        Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Travel companies perceived to be
engaged in…

51% - Recycling
46% - Increasing energy efficiency
42% - Water conservation
41% - Reducing waste
39% - Using environmentally-friendly products
34% - Being committed to environmental
     responsibility
34% - Using renewable energy sources
        Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Less than 10% will pay more for “Green” Travel but
1 in 4 “might”




          78% say willing to pay less than 10% more


          Source: U.S. Travel Association and Ypartnership’s TravelHorizons ™
Americans generally positive about travel
industry’s environmental responsibility but
concerns emerge…..
 70% No need to stop traveling to protect environment
 58% Travel companies’ programs could have positive effect
 55% Visiting destination makes me want to protect its
      environment
 48% Necessary to support environmentally-friendly travel,
      even in a downturn
 45% Travel fosters environmental responsibility
 34% Aware of more environmentally-friendly travel programs
 32% Travel Companies already engaged
        Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
And some hold less positive views

 63% There is too much “greenwashing” in travel marketing
 29% Easy to find out about travel suppliers’ “green”
      programs

 22% Plan to travel less in future to help protect environment
 17% Feel travel is bad for the environment


  Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
Conclusions
• Core market for “green” travel ~10%

• Another 20% are environmentally oriented

• 40% now neutral but could be attracted

• Affluent, educated and higher-end travelers are the
  most sustainability-oriented
Conclusions
• Awareness of the issues and environmentally-
  responsible behaviors increasing

• Travelers are becoming more environmentally-
  conscious and are beginning to make decisions
  based on sustainability criteria

• While majority opposes government taxes and
  restrictions, and won’t pay more to be “green”,
  sizeable minority feels more needs to be done
TravelGreen.org
Miles Media Resources:
  www.MilesMedia.com/Insight
See the Library of White
Papers, research, RSS feeds
on relevant articles & more.
Example: “Green Publishing Options
for Destinations” White Paper.

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R E T I Webinar Nov09 Slides Marketing Sustainable Energy To Green Minded Travelers

  • 1. Marketing to the “Green” Traveler Thanks to the US Travel Association for providing access to this research
  • 2. Concern about climate change rising Source: U.S. Travel Association and Ypartnership, TravelhorizonsTM
  • 3. 79% of U.S. adults consider themselves to be “environmentally conscious” Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 4. Level of environmental consciousness increases with age Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 5. 88% turn the lights off when leaving room Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 6. 5% drive a hybrid car -- up from 2% in 2007 Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 7. Major gains in “Green” Behaviors 2007 2009 60% 76% Recycle trash 67% 75% Regulate A/C when not at home 60% 70% Turn off water when brushing teeth 59% 69% Use more efficient CFL light bulbs 53% 61% Keep showers short 22% 32% Buy environmentally safe products 20% 27% Walk/bike instead of drive when possible 9% 19% Car pool/ride share Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 8. But purchase of carbon offsets lags Source: U.S. Travel Association and Ypartnership’s TravelHorizons ™
  • 9. Impressive gains in familiarity with “Green Tourism” and “Carbon Footprint” Familiarity with Green Tourism Familiarity with Carbon Footprint Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 10. Those with highest awareness of “green” concepts, most likely to be: • Men • Older • Well educated • Active travelers – especially upscale travelers Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 11. One-Third influenced by travel suppliers’ environmental responsibility Factor important in selecting travel provider (Top 2 boxes) Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 12. Travel companies perceived to be engaged in… 51% - Recycling 46% - Increasing energy efficiency 42% - Water conservation 41% - Reducing waste 39% - Using environmentally-friendly products 34% - Being committed to environmental responsibility 34% - Using renewable energy sources Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 13. Less than 10% will pay more for “Green” Travel but 1 in 4 “might” 78% say willing to pay less than 10% more Source: U.S. Travel Association and Ypartnership’s TravelHorizons ™
  • 14. Americans generally positive about travel industry’s environmental responsibility but concerns emerge….. 70% No need to stop traveling to protect environment 58% Travel companies’ programs could have positive effect 55% Visiting destination makes me want to protect its environment 48% Necessary to support environmentally-friendly travel, even in a downturn 45% Travel fosters environmental responsibility 34% Aware of more environmentally-friendly travel programs 32% Travel Companies already engaged Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 15. And some hold less positive views 63% There is too much “greenwashing” in travel marketing 29% Easy to find out about travel suppliers’ “green” programs 22% Plan to travel less in future to help protect environment 17% Feel travel is bad for the environment Source: U.S. Travel Association and YPartnership’s TravelHorizons ™
  • 16. Conclusions • Core market for “green” travel ~10% • Another 20% are environmentally oriented • 40% now neutral but could be attracted • Affluent, educated and higher-end travelers are the most sustainability-oriented
  • 17. Conclusions • Awareness of the issues and environmentally- responsible behaviors increasing • Travelers are becoming more environmentally- conscious and are beginning to make decisions based on sustainability criteria • While majority opposes government taxes and restrictions, and won’t pay more to be “green”, sizeable minority feels more needs to be done
  • 19. Miles Media Resources: www.MilesMedia.com/Insight See the Library of White Papers, research, RSS feeds on relevant articles & more. Example: “Green Publishing Options for Destinations” White Paper.