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Quinn M. Owens
6319 Dodger Dr. Pasco, WA 99301
(509) 572-4967
qmowens@hotmail.com
Profession Milestones / Achievements
 Have successfully lead the deployment for 3 new Data Center builds for
amazon.com & a New region build in China
 Have lead new global deployment of 3 new hardware types, that redesigned
our Agg layer, Cor layer, and Dis layer for amazon.com DC infrastructure and
wrote all documentation related to said Hardware for training and maintenance
purposes
 Have traveled to Dublin, Tokyo, Bejing, Zhongwei, Virginia, Seattle and San
Francisco in aid of new data center builds and scaling related activities
 Received a “Money Bags” award from Amazon AWS VP, Jerry Hunter, for saving
AWS $3.5M per quarter on innovative and simplifying new hardware design
 Piloted a new Program Management System for consolidation of workload
between Technical Program Managers and NSI Technicians
 Participated in a global policy and business practice reformation change
program for network deployment and growth withinAWS
Professional Experience
Amazon.com Boardman/Hermiston, Oregon
NSI Tech III, NSI West-Coast October 2016 – Present
 Technical Writer for Global policy
 Network Architecture SME
 Technical Escalation for all West Coast NSI Representatives
 TPM for specialty projects and network lab environments
 Onsite lead/TPM for all new data center network builds in PDX
Amazon.com Boardman/Hermiston, Oregon
(TPM-Light) Projects Coordinator | NSI Lead October 2014 – October 2016
 Lead cluster scaling and assign projects based upon different skill levels for different
people
 Make sure projects and tracking for those projects is updated regularly for accurate
metrics tracking
 Work with engineers for special needs requests with power, cooling, cabling,
configuration of brand new home grown equipment as well as cisco, juniper, &
Broadcom devices @ Amazon.com
 Travel across the world to new datacenters and implement and scale the network and
network infrastructure
 Create global policy for new equipment implementation and standard business
practices
 Work on building new designs for network infrastructure design for new data center
builds
 Implement logical and physical changes on networking equipment to meet capacity
needs for future scaling
 Submit and approve large purchases to fulfill forecasting manager need for capacity in
data centers
 Financial analyzing to improve spending habits and work in a more frugal environment
to consistently drive pricing down
 Navigate, manage, and track projects on a daily basis with custom tools similar to
Microsoft projects for accurate metrics reporting to directors, forecast managers, and
network engineers
Amazon.com Boardman/Hermiston, Oregon
Network Scaling and Integration Technician (I & II) March 2014 – October 2014
 Manage cabling vendors making cut sheets for complex fiber and copper runs
 Install and implement initial configurations on Cisco routers, Juniper MX240s,
QFX3500s, MX960s, Cisco Nexus’, DWDM’s, Catalyst Series Switches and more.
 Operate on high visibility equipment making changes in a network, scaling to increase
available bandwidth on networks
 Work with TPM’s on cost effective and creative solutions for networking related
problems involved with cabling, pass-through panels, powering, HVAC, and equipment
allocation
 Work with a team to understand and provide input on new equipment that is more
cost effective in terms of rack space, rack density, and cabling efficiency
 Install and work with engineers on new equipment being tested before deployment
into a live environment
 Work with operations teams and engineering teams to provide scaling necessities to
people who own and maintain the DC.
 Shadow network engineers and work in CTC for WDM integration, reserve ip’s with
homegrown amazon tools, and learn more about working in layer 3 of the OSI model
 Interview people for team, and technical fit within our group
 Train new hires on becoming familiar with amazon policy, data center infrastructure,
and allocate resources properly
Amazon.com Boardman/Hermiston, Oregon
Data Center Technician January 2012 – March 2014
 Work with a team of other technicians on a day-to-day basis for maintenance in a
Linux based environment and with Cisco Nexus’, DWDM’s, Broadcom TORS, Juniper
routers/switches, and single and multimode fiber running and troubleshooting
 Write training documents and procedures for new hires and standard procedure
practice
 Help and manage cut-sheets for copper and fiber runs
 Help and direct cabling contractors
 Rack, install, and configure new equipment including Routers, Switches, Servers,
Firewalls, and management systems
 Run fiber and copper connections
 Work with networking and software developing teams to come up with solutions for
complicated problems
 Train new hires for day-to-day tasks, until they are ready for more advanced tasks
 Cable and deploy server racks on a daily basis
 Fiber and copper troubleshooting
 Help with installation and programming Lenel Security Systems
Massive amounts of hardware repairs for computers and networking equipment
Corestaff inc. Boardman/Hermiston, Oregon
Data Center Technician Intern July 2011 - December 2011
 Shadow FTE employees and learn on the job activities
 Oversee the daily performance and maintenance of Linux based servers and
networking equipment via a trouble ticketing system
 Helpdesk support for onsite employees
 Cabling and labeling management of fiber, copper, and power cables
Education
Tri-Tech Skills Center Kennewick WA, United States
Computer Hardware Tech. and Network Administration September 2010 – June 2011
Richland High School Richland WA, United States
High School Diploma September 2007-June 2011
Amazon.comInternship Umatilla OR, United States
Amazon.com PDX cluster June 2012 – December 2012
Amazon.comTPM Mentorship Umatilla OR, United States
Amazon.com PDX cluster Dec 2015 – July 2016
CCNET Certified 2016 Umatilla OR, United States
CCNA Bootcamp December 2016

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Quinns Resume

  • 1. Quinn M. Owens 6319 Dodger Dr. Pasco, WA 99301 (509) 572-4967 qmowens@hotmail.com Profession Milestones / Achievements  Have successfully lead the deployment for 3 new Data Center builds for amazon.com & a New region build in China  Have lead new global deployment of 3 new hardware types, that redesigned our Agg layer, Cor layer, and Dis layer for amazon.com DC infrastructure and wrote all documentation related to said Hardware for training and maintenance purposes  Have traveled to Dublin, Tokyo, Bejing, Zhongwei, Virginia, Seattle and San Francisco in aid of new data center builds and scaling related activities  Received a “Money Bags” award from Amazon AWS VP, Jerry Hunter, for saving AWS $3.5M per quarter on innovative and simplifying new hardware design  Piloted a new Program Management System for consolidation of workload between Technical Program Managers and NSI Technicians  Participated in a global policy and business practice reformation change program for network deployment and growth withinAWS Professional Experience Amazon.com Boardman/Hermiston, Oregon NSI Tech III, NSI West-Coast October 2016 – Present  Technical Writer for Global policy  Network Architecture SME  Technical Escalation for all West Coast NSI Representatives  TPM for specialty projects and network lab environments  Onsite lead/TPM for all new data center network builds in PDX Amazon.com Boardman/Hermiston, Oregon (TPM-Light) Projects Coordinator | NSI Lead October 2014 – October 2016  Lead cluster scaling and assign projects based upon different skill levels for different people  Make sure projects and tracking for those projects is updated regularly for accurate metrics tracking  Work with engineers for special needs requests with power, cooling, cabling, configuration of brand new home grown equipment as well as cisco, juniper, & Broadcom devices @ Amazon.com  Travel across the world to new datacenters and implement and scale the network and network infrastructure
  • 2.  Create global policy for new equipment implementation and standard business practices  Work on building new designs for network infrastructure design for new data center builds  Implement logical and physical changes on networking equipment to meet capacity needs for future scaling  Submit and approve large purchases to fulfill forecasting manager need for capacity in data centers  Financial analyzing to improve spending habits and work in a more frugal environment to consistently drive pricing down  Navigate, manage, and track projects on a daily basis with custom tools similar to Microsoft projects for accurate metrics reporting to directors, forecast managers, and network engineers Amazon.com Boardman/Hermiston, Oregon Network Scaling and Integration Technician (I & II) March 2014 – October 2014  Manage cabling vendors making cut sheets for complex fiber and copper runs  Install and implement initial configurations on Cisco routers, Juniper MX240s, QFX3500s, MX960s, Cisco Nexus’, DWDM’s, Catalyst Series Switches and more.  Operate on high visibility equipment making changes in a network, scaling to increase available bandwidth on networks  Work with TPM’s on cost effective and creative solutions for networking related problems involved with cabling, pass-through panels, powering, HVAC, and equipment allocation  Work with a team to understand and provide input on new equipment that is more cost effective in terms of rack space, rack density, and cabling efficiency  Install and work with engineers on new equipment being tested before deployment into a live environment  Work with operations teams and engineering teams to provide scaling necessities to people who own and maintain the DC.  Shadow network engineers and work in CTC for WDM integration, reserve ip’s with homegrown amazon tools, and learn more about working in layer 3 of the OSI model  Interview people for team, and technical fit within our group  Train new hires on becoming familiar with amazon policy, data center infrastructure, and allocate resources properly Amazon.com Boardman/Hermiston, Oregon Data Center Technician January 2012 – March 2014  Work with a team of other technicians on a day-to-day basis for maintenance in a Linux based environment and with Cisco Nexus’, DWDM’s, Broadcom TORS, Juniper routers/switches, and single and multimode fiber running and troubleshooting  Write training documents and procedures for new hires and standard procedure practice  Help and manage cut-sheets for copper and fiber runs  Help and direct cabling contractors
  • 3.  Rack, install, and configure new equipment including Routers, Switches, Servers, Firewalls, and management systems  Run fiber and copper connections  Work with networking and software developing teams to come up with solutions for complicated problems  Train new hires for day-to-day tasks, until they are ready for more advanced tasks  Cable and deploy server racks on a daily basis  Fiber and copper troubleshooting  Help with installation and programming Lenel Security Systems Massive amounts of hardware repairs for computers and networking equipment Corestaff inc. Boardman/Hermiston, Oregon Data Center Technician Intern July 2011 - December 2011  Shadow FTE employees and learn on the job activities  Oversee the daily performance and maintenance of Linux based servers and networking equipment via a trouble ticketing system  Helpdesk support for onsite employees  Cabling and labeling management of fiber, copper, and power cables Education Tri-Tech Skills Center Kennewick WA, United States Computer Hardware Tech. and Network Administration September 2010 – June 2011 Richland High School Richland WA, United States High School Diploma September 2007-June 2011 Amazon.comInternship Umatilla OR, United States Amazon.com PDX cluster June 2012 – December 2012 Amazon.comTPM Mentorship Umatilla OR, United States Amazon.com PDX cluster Dec 2015 – July 2016 CCNET Certified 2016 Umatilla OR, United States CCNA Bootcamp December 2016