The document provides a summary of Quinn M. Owens' professional experience and achievements. It details their experience leading deployments for new Amazon data centers globally and developing new hardware designs. It also lists their roles and responsibilities in network engineering and technical program management positions at Amazon from 2012 to present.
1. Quinn M. Owens
6319 Dodger Dr. Pasco, WA 99301
(509) 572-4967
qmowens@hotmail.com
Profession Milestones / Achievements
Have successfully lead the deployment for 3 new Data Center builds for
amazon.com & a New region build in China
Have lead new global deployment of 3 new hardware types, that redesigned
our Agg layer, Cor layer, and Dis layer for amazon.com DC infrastructure and
wrote all documentation related to said Hardware for training and maintenance
purposes
Have traveled to Dublin, Tokyo, Bejing, Zhongwei, Virginia, Seattle and San
Francisco in aid of new data center builds and scaling related activities
Received a “Money Bags” award from Amazon AWS VP, Jerry Hunter, for saving
AWS $3.5M per quarter on innovative and simplifying new hardware design
Piloted a new Program Management System for consolidation of workload
between Technical Program Managers and NSI Technicians
Participated in a global policy and business practice reformation change
program for network deployment and growth withinAWS
Professional Experience
Amazon.com Boardman/Hermiston, Oregon
NSI Tech III, NSI West-Coast October 2016 – Present
Technical Writer for Global policy
Network Architecture SME
Technical Escalation for all West Coast NSI Representatives
TPM for specialty projects and network lab environments
Onsite lead/TPM for all new data center network builds in PDX
Amazon.com Boardman/Hermiston, Oregon
(TPM-Light) Projects Coordinator | NSI Lead October 2014 – October 2016
Lead cluster scaling and assign projects based upon different skill levels for different
people
Make sure projects and tracking for those projects is updated regularly for accurate
metrics tracking
Work with engineers for special needs requests with power, cooling, cabling,
configuration of brand new home grown equipment as well as cisco, juniper, &
Broadcom devices @ Amazon.com
Travel across the world to new datacenters and implement and scale the network and
network infrastructure
2. Create global policy for new equipment implementation and standard business
practices
Work on building new designs for network infrastructure design for new data center
builds
Implement logical and physical changes on networking equipment to meet capacity
needs for future scaling
Submit and approve large purchases to fulfill forecasting manager need for capacity in
data centers
Financial analyzing to improve spending habits and work in a more frugal environment
to consistently drive pricing down
Navigate, manage, and track projects on a daily basis with custom tools similar to
Microsoft projects for accurate metrics reporting to directors, forecast managers, and
network engineers
Amazon.com Boardman/Hermiston, Oregon
Network Scaling and Integration Technician (I & II) March 2014 – October 2014
Manage cabling vendors making cut sheets for complex fiber and copper runs
Install and implement initial configurations on Cisco routers, Juniper MX240s,
QFX3500s, MX960s, Cisco Nexus’, DWDM’s, Catalyst Series Switches and more.
Operate on high visibility equipment making changes in a network, scaling to increase
available bandwidth on networks
Work with TPM’s on cost effective and creative solutions for networking related
problems involved with cabling, pass-through panels, powering, HVAC, and equipment
allocation
Work with a team to understand and provide input on new equipment that is more
cost effective in terms of rack space, rack density, and cabling efficiency
Install and work with engineers on new equipment being tested before deployment
into a live environment
Work with operations teams and engineering teams to provide scaling necessities to
people who own and maintain the DC.
Shadow network engineers and work in CTC for WDM integration, reserve ip’s with
homegrown amazon tools, and learn more about working in layer 3 of the OSI model
Interview people for team, and technical fit within our group
Train new hires on becoming familiar with amazon policy, data center infrastructure,
and allocate resources properly
Amazon.com Boardman/Hermiston, Oregon
Data Center Technician January 2012 – March 2014
Work with a team of other technicians on a day-to-day basis for maintenance in a
Linux based environment and with Cisco Nexus’, DWDM’s, Broadcom TORS, Juniper
routers/switches, and single and multimode fiber running and troubleshooting
Write training documents and procedures for new hires and standard procedure
practice
Help and manage cut-sheets for copper and fiber runs
Help and direct cabling contractors
3. Rack, install, and configure new equipment including Routers, Switches, Servers,
Firewalls, and management systems
Run fiber and copper connections
Work with networking and software developing teams to come up with solutions for
complicated problems
Train new hires for day-to-day tasks, until they are ready for more advanced tasks
Cable and deploy server racks on a daily basis
Fiber and copper troubleshooting
Help with installation and programming Lenel Security Systems
Massive amounts of hardware repairs for computers and networking equipment
Corestaff inc. Boardman/Hermiston, Oregon
Data Center Technician Intern July 2011 - December 2011
Shadow FTE employees and learn on the job activities
Oversee the daily performance and maintenance of Linux based servers and
networking equipment via a trouble ticketing system
Helpdesk support for onsite employees
Cabling and labeling management of fiber, copper, and power cables
Education
Tri-Tech Skills Center Kennewick WA, United States
Computer Hardware Tech. and Network Administration September 2010 – June 2011
Richland High School Richland WA, United States
High School Diploma September 2007-June 2011
Amazon.comInternship Umatilla OR, United States
Amazon.com PDX cluster June 2012 – December 2012
Amazon.comTPM Mentorship Umatilla OR, United States
Amazon.com PDX cluster Dec 2015 – July 2016
CCNET Certified 2016 Umatilla OR, United States
CCNA Bootcamp December 2016