Quality assurance aims to ensure the delivery of high quality services and demonstrate efforts to achieve the best possible results. It involves ongoing evaluation of services and their impact. Key aspects of quality assurance include establishing standards, collecting and analyzing information, comparing data to criteria, making quality judgments, and taking corrective actions if needed. Quality assurance personnel play an important role by actively participating on interdisciplinary teams, monitoring effectiveness, contributing innovations, and identifying areas for improvement. The overall goal is continual improvement of services through a systematic process.
quality assurance slides include components, models, approaches, cycle of quality assurance is included in the slides.
the slide gives a brief ides regarding all the points and gives a comprehensive picture of the topic.
quality assurance slides include components, models, approaches, cycle of quality assurance is included in the slides.
the slide gives a brief ides regarding all the points and gives a comprehensive picture of the topic.
Quality assurance in health care system and the nurse's role in maintaining and supporting the quality assurance. quality control,quality maintenance and models of quality assurance are included.
The Caribbean Examinations Council (CXC) is a regional Examining Body which was
established to administer examinations in sixteen Participating Territories. There is no other
Awarding Body that develops syllabuses and manages examinations for numerous sovereign
states. Developing and managing examinations for multiple territories takes skill and
presents innumerable challenges: For example:(1)The development of syllabuses and
question papers must respect the concerns of a multicultural region;(2)The introduction of
educational innovations and the challenge of „selling‟ them to a doubtful public; (3)
developing tests that respond to regional needs. The purpose of this paper is to present the
findings of a review of the operation of the Council over the past 30 years, to assess the
challenges faced by the organisation and to determine whether it has successfully redirected,
restructured and remodeled the public examinations systems in the Caribbean. The data has
shown inter alia that although the challenges have been considerable, the Council has been
able to mitigate the issues by responding effectively to potential threats.
Quality assurance is one of the important topic for our Nursing field this is important for M.Sc. Nursing Final Year students for the subject of management that will also help to all nurses either in the filed of clinical as well as education
Scientific & systematic collection of data for clinical study is called as Clinical Data Management-
Clinical Data Management-Web Based Data Capture EDC & RDC , Oracle
SAS
Office software
UW Catalyst data collection (University of Washington)
REDCAP (Research electronic data capture)
OPENCLINICA
STUDY TRAX
Quality assurance in health care system and the nurse's role in maintaining and supporting the quality assurance. quality control,quality maintenance and models of quality assurance are included.
The Caribbean Examinations Council (CXC) is a regional Examining Body which was
established to administer examinations in sixteen Participating Territories. There is no other
Awarding Body that develops syllabuses and manages examinations for numerous sovereign
states. Developing and managing examinations for multiple territories takes skill and
presents innumerable challenges: For example:(1)The development of syllabuses and
question papers must respect the concerns of a multicultural region;(2)The introduction of
educational innovations and the challenge of „selling‟ them to a doubtful public; (3)
developing tests that respond to regional needs. The purpose of this paper is to present the
findings of a review of the operation of the Council over the past 30 years, to assess the
challenges faced by the organisation and to determine whether it has successfully redirected,
restructured and remodeled the public examinations systems in the Caribbean. The data has
shown inter alia that although the challenges have been considerable, the Council has been
able to mitigate the issues by responding effectively to potential threats.
Quality assurance is one of the important topic for our Nursing field this is important for M.Sc. Nursing Final Year students for the subject of management that will also help to all nurses either in the filed of clinical as well as education
Scientific & systematic collection of data for clinical study is called as Clinical Data Management-
Clinical Data Management-Web Based Data Capture EDC & RDC , Oracle
SAS
Office software
UW Catalyst data collection (University of Washington)
REDCAP (Research electronic data capture)
OPENCLINICA
STUDY TRAX
Understanding and implementing quality management system in medical laboratoriesPathKind Labs
QMS is essential to run a good laboratory, but the various requirements pose a big challenge. Once you understand the reason for these requirements compliance may be easier.
quality assurance are the major topic related to Nursing as well as all health care department that are usefull to improve the quality of health care quality assurance models are important to assess the productivity of the services that are usefull in advance nursing care practices
A NURSE IS A…..
Patient care consultant
Educator
Manager
Recruiter
Therapist
Researcher
Administrator
Case manager
The list goes on…
A simple definition
FIVE RIGHTS
THE RIGHT PATIENT,
AT THE RIGHT TIME,
IN THE RIGHT SETTING,
RECEING THE RIGHT CARE
AT THE RIGHTTIME
IN THE RIGHTCOST.
Quality assurance
“Quality assurance as the monitoring of the activities of client care to determine the degree of excellence attained to the implementation of the activities”. (Bull, 1985)
Quality assurance is the defining of nursing practice through well written nursing standards and the use of those standards as a basis for evaluation on improvement of client care (Maker 1998).
QA in nursing comprise of set of related elements such as
planning for quality,
development of objectives setting and
actively communicating standards,
developing indicators,
setting thresholds,
collecting data to monitor compliance with set standards for nursing practice
and applying solutions to improve care
UALITY ASSURANCE PROCESS:
Establishment of standards or criteria
Identify the information relevant to criteria
Determine ways to collect information
Collect and analyze the information
Compare collected information with established criteria
Make a judgment about quality
Provide information and if necessary, take corrective action regarding findings of appropriate sources
Determine ways to communicate the information
1) Credentialing:
2) Licensure:
3) Accreditation:
3)CERTIFICATION
1) Credentialing
It is the formal recognition of professional or technical competence and attainment of minimum standards by a person or agency. According to Hinsvark (1981) credentialing process has four functional components
a) To produce a quality product
b) To confer a unique identity
c) To protect provider and public
d) To control the profession.
2) Licensure
Individual licensure is a contract between the profession and the state, in which the profession is granted control over entry into and exists from the profession and over quality of professional practice. The licensing process requires that regulations be written to define the scopes and limits of the professional’s practice.
3) Accreditation:
The indian nursing council has established standards for inspecting nursing education’s programs in india(NLN-US). In the part the accreditation process primarily evaluated on agency’s physical structure, organizational structure and personal qualification
4. Certification
Certification is usually a voluntary process with in the profession. A person’s educational achievements, experience and performance on examination are used to determine the person’s qualifications for functioning in an identified specialty area.
A nursing care standard
is a descriptive statement of desired quality against which to evaluate nursing care.
It is guideline. A guideline is a recommended path to safe conduct, an aid to professional performance.
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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2. Definitions
QUALITY
•“Quality is defined as the degree to which services for the
individuals and populations increase the likelihood of the
desired outcomes and are consistent with current professional
knowledge”.
-Joint Commission on Accreditation of Healthcare
Organizations (2002)
•“Quality of a service is defined as the totality of features and
characteristics of a service that bear on its ability to satisfy the
stated and implied needs of the patients.”
-International Organization for Standardization (ISO 8402)
3. Definitions
QUALITY ASSURANCE
• “Quality Assurance is an on-going, systematic
comprehensive evaluation of services and the impact of
those services on services.
- Kozier.
•Quality assurance is defined as all activities undertaken to
predate and prevent poor quality.
-Neetvert(1992)
4. KEY TERMS RELATED TO
QUALITY ASSURANCE
• Quality improvement
• Total Quality Management/ Continuous Quality
Improvement
• Quality Control
• Quality circles
5. OBJECTIVES OF QUALITY
ASSURANCE
According to Jonas (2000), the two main objectives are;
• To ensure the delivery of quality
• To demonstrate the efforts of the best possible
results
6. Other specific objectives are;
• Formulate plan
• Attend to physical and non-physical needs
• Evaluate achievement
• Support delivery with administrative and
managerial services
7. PRINCIPLES OF QUALITY
ASSURANCE
• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationship
9. QUALITY ASSURANCE
PROCESS
1. Establishment of standards or criteria
2. Identify the information relevant to criteria
3. Determine ways to collect information
4. Collect and analyze the information
5. Compare collected information with established
criteria
10. Cont..
6. Make a judgment about quality
7. Provide information and if necessary, take
corrective action regarding findings of appropriate
sources
8. Determine ways to collect the information
19. FACTORS AFFECTING
QUALITY ASSURANCE
• Lack of resources
• Personnel problem
• Improper maintenance
• Unreasonable persons and attendants
• Absence of well-informed population
• Absence of accreditation laws
• Lack of incident review procedure
20. cont
• Lack of good information system
• Absence of Satisfaction Surveys
• Lack of research
• Miscellaneous Factors
21. BARRIERS OF QUALITY IMPROVEMENT
EFFORTS
• The Manager might become pre occupied with quality
assessment
• It is impossible to identify all factors that influence quality.
• Difficulty in defining outcome criteria that result solely from
intervention
• Documentation of measures is at times vague, incomplete and
lacking in objectivity
• There is still no single, all purpose, all site quality assessment tool
that is universally appropriate for all agencies.
• High cost
22. ROLE OF QUALITY ASSURANCE
PERSONNEL'S
• Quality Assurance Personnel's are the active
participant of interdisciplinary quality improvement team
• Develop mechanism for continually monitoring the
effectiveness of both collaborative and individual
professional activity.
• Contribute innovations and improvement.
• Participating in improvement projects and safety
initiatives
23. Cont….
• Participate continuing educational programs and in-
service educational programs for continuing professional
development
• Periodic and continuing appraisal and evaluation of
situation
• Participate research works related to quality assurance
• Identify any area of needed improvement in delivery.