The document discusses an integrated approach to quality assurance in a Regional Statistical Office (RSO) that functions in a multidisciplinary environment serving various stakeholders. It presents concepts related to quality assurance like leadership, competences, standards, methodology and continuous improvement. It also discusses specifics of an RSO as a manufacturer of statistical information by outlining the multiplication of results from its activities and the many aspects of quality considered. Finally, it proposes an integrated approach to quality management in an RSO involving concepts, standards, legislation and frameworks from various institutions it serves like public administration, statistical and scientific institutions as well as manufacturing companies.