Quality Management Report Module 3 – 240 pts. (CO: 1,3,6) For this assignment, imagine that you have recently been hired as the medical practice manager (non-physician business manager) for a community health clinic. The executive director has asked you to write a 6-7 page report to be given to the board of directors. The report should explain the importance of quality management, particularly in light of the healthcare reform.  
 The clinic is a Federally Qualified Health Clinic (FQHC). As required by federal statute, 51% of the board is current, income-eligible clinic patients.  In regards to the remaining board members, 19% are community activists, 15% are non-clinic medical professionals (physicians and nurses), and 15% are local business managers.  
Keep in mind that your report needs to address members who are not in the healthcare profession. You will need their support to implement the clinic’s health quality program and for future program funding. Directions: Your report should address the following: 1. Summarize the relevant features of the Patient Protection and Affordable Care Act with a particular focus of the quality requirements of the Act. 
 2. Identify at least two top-level principles and related concepts for measuring and managing quality in the clinic.  
 3. Compare and contrast at least two available statistical tools and methods that the clinic can use to reasonably measure and improve healthcare outcomes.  
 4. Describe how these statistical tools and methods will assure the safety of the clinic’s patients. Your final product will be a word document and will be approximately 6-7 pages in length and utilize approximately 3-4 scholarly sources in your research. RA #1 Grading Criteria Assignment Criteria Proficiency Max Points Summarize the relevant features of the Patient Protection and Affordable Care Act with a particular focus of the quality requirements of the Act. 
CO:1 PO: 1.3; 2.1 A clear and accurate summary of the relevant features of the Patient Protection and Affordable Care Act is provided.  It focuses on the quality requirements of the Act by including many relevant, current and accurate details. Scholarly resources are utilized in support.    /64 pts. Identify two top-level principles and related concepts for measuring and managing quality in the clinic. 
CO:6 PO: 2.1; 2.2 At least two accurate top-level principles and related concepts for measuring and managing quality are identified. Many important details are included. Scholarly resources are utilized in support.        /24 pts. Compare and contrast at least two available statistical tools and methods that the clinic can use to reasonably measure and improve healthcare outcomes. CO:3 PO: 2.1; 2.2; 2.3 An accurate comparison of the two available statistical tools and methods that the clinic can use to measure and improve healthcare outcomes is given. Many important details are included. Scholarly references are utilized in support.        /64 pts. D ...

1. Quality Management Report
Module 3 – 240 pts.
(CO: 1,3,6)
For this assignment, imagine that you have recently been hired
as the medical practice manager (non-physician business
manager) for a community health clinic. The executive director
has asked you to write a 6-7 page report to be given to the board
of directors. The report should explain the importance of quality
management, particularly in light of the healthcare reform.
The clinic is a Federally Qualified Health Clinic (FQHC). As
required by federal statute, 51% of the board is current, income-
eligible clinic patients. In regards to the remaining board
members, 19% are community activists, 15% are non-clinic
medical professionals (physicians and nurses), and 15% are
local business managers.
Keep in mind that your report needs to address members who
are not in the healthcare profession. You will need their support
to implement the clinic’s health quality program and for future
program funding.
Directions:
Your report should address the following:
1. Summarize the relevant features of the Patient Protection and
Affordable Care Act with a particular focus of the quality
requirements of the Act.
2. Identify at least two top-level principles and related concepts
for measuring and managing quality in the clinic.
3. Compare and contrast at least two available statistical tools
and methods that the clinic can use to reasonably measure and
improve healthcare outcomes.
4. Describe how these statistical tools and methods will assure
the safety of the clinic’s patients.
Your final product will be a word document and will be

2. approximately 6-7 pages in length and utilize approximately 3-4
scholarly sources in your research.
RA #1 Grading Criteria
Assignment Criteria
Proficiency
Max Points
Summarize the relevant features of the Patient Protection and
Affordable Care Act with a particular focus of the quality
requirements of the Act. CO:1
PO: 1.3; 2.1
A clear and accurate summary of the relevant features of the
Patient Protection and Affordable Care Act is provided. It
focuses on the quality requirements of the Act by including
many relevant, current and accurate details. Scholarly resources
are utilized in support.
/64 pts.
Identify two top-level principles and related concepts for
measuring and managing quality in the clinic. CO:6
PO: 2.1; 2.2
At least two accurate top-level principles and related concepts
for measuring and managing quality are identified. Many
important details are included. Scholarly resources are utilized
in support.
/24 pts.
Compare and contrast at least two available statistical tools and
methods that the clinic can use to reasonably measure and
improve healthcare outcomes.
CO:3
PO: 2.1; 2.2; 2.3
An accurate comparison of the two available statistical tools
and methods that the clinic can use to measure and improve
healthcare outcomes is given. Many important details are
included. Scholarly references are utilized in support.

3. /64 pts.
Describe how these statistical tools and methods will assure the
safety of the clinic’s patients.
CO:6
PO: 2.1; 2.2
An accurate description of how these statistical tools and
methods will assure the safety of the clinic’s patients is given.
Many current and insightful examples are provided. Scholarly
references are utilized in support.
/64 pts.
Writing Standards
Write in a clear, concise, and organized manner; demonstrate
ethical scholarship in accurate representation and attribution of
sources; and display accurate spelling, grammar, and
punctuation.
Wrote in a clear, concise, and organized manner; demonstrated
ethical scholarship in accurate representation and attribution of
sources; and displayed accurate spelling, grammar, and
punctuation.
/24 pts
Total
Medical Informatics Report
Module 6 – 360 pts.
(CO: 2,4,5)
For this assignment, you are to maintain the role of the medical
practice manager (non-physician business manager) for a

4. community health clinic. Recently, the clinic has been awarded
a Federal grant to implement a comprehensive medical
informatics program. You have been asked to write a 10-12
page implementation plan to the clinic’s senior management
team regarding medical informatics specifically for your clinic.
Directions:
Be aware, that each member of the senior management team has
distinct needs and concerns. The team includes the executive
director, chief financial officer, chief medical officer, chief
information officer, development director, and safety assurance
officer.
The implementation plan report should do the following:
1. Describe the role of medical informatics in quality
improvement and 2-3 anticipated benefits of health information
technology for the clinic.
2. Identify 2-3 organizational factors essential to successful
implementation of a medical informatics program.
3. Identify the role of the senior management team and 1-2
functional benefits the program’s implementation will provide
for each team member category.
4. Identify 1-2 perceived organizational challenges regarding
such an implementation and 1-2 recommendations to manage
those challenges.
5. Identify the role of cross-functional teams and the type of
organization culture that will support a successful informatics
program implementation.
6. Explain at a high-level at least three legal, regulatory, and/or
ethical safeguards that the clinic should have in place to assure
quality and patient safety.
Your final product will be a word document and will be
approximately 10-12 pages in length and utilize approximately
5-6 scholarly sources in your research. Your presentation should
be written in a clear, concise, and organized manner;
demonstrate ethical scholarship in accurate representation and

5. attribution of sources; and display accurate spelling, grammar,
and punctuation.
RA #2 Grading Criteria:
Assignment Criteria
Proficiency
Max Points
Describe the role of medical informatics in quality improvement
and 2-3 anticipated benefits of health information technology
for the clinic.
CO:4
PO: 2.2; 2.3
A logical description of medical informatics role in quality
improvement is present. At least two important and useful
benefits of the information technology are also present. Many
details and examples are provided. Scholarly research is utilized
in support.
/ 68 pts.
Identify 2-3 organizational factors essential to successful
implementation of a medical informatics program.
CO:2
PO:: 3.2; 3.3
Two correctly identified organizational factors essential to
successful implementation of a medical informatics program are
provided. Many details and examples are given. Scholarly
research is utilized in support.
/ 44 pts.
Identify the role of the senior management team and 1-2
functional benefits the program’s implementation will provide
for each team member category.
CO:2
PO: 3.2; 3.3

6. The role of the senior management team is correctly identified.
At least one logical, functional benefit for each team member
category regarding the implementation is identified. Scholarly
resources are utilized in support.
/ 44 pts.
Identify 1-2 perceived organizational challenges regarding such
an implementation and 1-2 recommendations to manage those
challenges.
CO:2
PO: 3.2; 3.3
An accurate identification of at least one organizational
challenge regarding the implementation is present. At least one
useful recommendation on how to manage that challenge is also
present. Scholarly resources are utilized in support.
/ 44 pts.
Identify the role of cross-functional teams and the type of
organization culture that will support a successful informatics
program implementation.
CO: 2
PO: 3.2; 3.3
A correct identification of a cross-functional teams’ role
regarding implementation is present. The type of organization
culture that will support a successful informatics
implementation is also accurately identified. Many details and
examples are provided. Scholarly resources are utilized in
support.
/ 44 pts.
Explain at a high-level at least three legal, regulatory, and/or
ethical safeguards that the clinic should have in place to assure
quality and patient safety. CO: 5
PO: 4.1; 4.2; 4.3
An accurate explanation of at least three legal, regulatory,
and/or ethical safeguards that should be in place to assure
quality and patient safety is provided. Many details and

7. examples are given. Scholarly resources are utilized in support.
/ 80 pts.
Writing Standards
Write in a clear, concise, and organized manner; demonstrate
ethical scholarship in accurate representation and attribution of
sources; and display accurate spelling, grammar, and
punctuation.
Wrote in a clear, concise, and organized manner; demonstrated
ethical scholarship in accurate representation and attribution of
sources; and displayed accurate spelling, grammar, and
punctuation.
/36 pts.
Total
/360 pts