Quality is a Verb:Improving Practicein Youth ProgramsNancy Martin, Director, Capacity Building InitiativesNational Youth Employment CoalitionRaising the Bar 2009Workforce Investment Network for MarylandNovember 6, 2009
This SessionNYEC and the Promising and Effective Practices Network (PEPNet)PEPNet Quality Standards for Youth ProgramsResources and Tools
National Youth Employment CoalitionA network of over 250 organizations that improves the effectiveness of organizations that help youth become productive citizensBuild Capacity of Youth Programs and OrganizationsSet and Promote Quality StandardsProvide and Support Professional DevelopmentTrack, Craft, and Influence Policy
PEPNetPromising and Effective Practices NetworkA system for enhancing the quality of youth programs that link young people to work and education to promote a successful transition to adulthoodPEPNet Provides:Up-to-date information about what works from research and field-based practiceA practical framework and user-friendly tools
Uses of PEPNetPEPNet  tools and resources are used to:Assess program qualityLearn about and implement quality practicesAssess and document performance resultsDevelop strategies for continuous improvement
Development of PEPNet StandardsBegan with a working group in 1995:Response to perception that nothing worksDiverse professionals – direct service providers, researchers, policymakers, funders, TA providersDeveloped consensus on what worksPeriodically updated based on lessons from practice and research
PEPNet Since 1995PEPNet Awardees – From 1996 to 2003, 96 programs nationwide received the PEPNet Award sponsored by the U.S. Department of Labor.Online Index of Quality Practicesand Profiles– NYEC highlights over 1000 Awardee practices.Working with Systems – NYEC has been using PEPNet with youth-serving systems like SDWP to help assess strengths and target technical assistance.PEPNet Accreditation – Based on the previous Award process and the work of major accreditation bodies, NYEC recently completed a pilot initiative to accredit quality youth workforce development programs.
Quality in Youth ProgrammingHow do we know if a youth program is working well?
PEPNet FrameworkManagement for QualityProgrammatic ApproachYouth Development CompetenciesFocus on Youth Results
1. Management for QualityStandards for program management that provide the foundation for program direction, systems, and operationsMission				Financial ManagementLeadership				Information ManagementStaff					Continuous ImprovementPerformance Accountability	Sustainability
2. Programmatic ApproachStandards for program design that address how the program is shaped, how the young person experiences the program, and how the pieces work togetherTarget Youth				Wrap-Around SupportEnvironment and Climate		Youth EngagementInstructional Approach		Employer EngagementCollaboration				Transition SupportIndividual Planning and Guidance
3. Youth Development CompetenciesStandards for program offerings based on what youth need to know and be able to do to successfully transition to work and adulthood and how to help them gain those skills			Working			Academic Learning			Connecting			Leading			Thriving
Focus on Youth ResultsStandards for program design that address how the program is shaped, how the young person experiences the program, and how the pieces work togetherWorking Outcomes and Progress MeasuresAcademic Learning Outcomes and Progress MeasuresProductive Engagement OutcomesProgram-Specific OutcomesYouth Development Progress Measures
PEPNet Quality Self AssessmentConducted with a diverse group of stakeholders who rate an organization on each Indicator of each StandardTool compiles results and provides composite reportDetermine areas for improvement
PEPNet Quality Self AssessmentActivity and Discussion:Mini-PEPNet Quality Self Assessment
PEPNet Continuous Improvement ProcessThe Cycle of Continuous Improvement
Quality Standards ResourcesPublicationsPEPNet Guide to Quality Standards for Youth ProgramsFrom Data to Results: The PEPNet Guide to Measuring and Improving Results in Youth ProgramsNYEC Education Development Network (NYEC EDNet)
Quality Standards ResourcesOnline ToolsSearchable Online Index to Quality PracticesQuality Self Assessment ToolResults Assessment Tool (with Benchmarks)Improvement Action Planning Toolwww.nyec.org/pepnet
Quality Standards ResourcesFee-Based ResourcesPEPNet AccreditationSystem-Wide AssessmentOn-site and Telephone Trainings
For More Information: NANCY MARTINDirector, Capacity Building InitiativesNational Youth Employment Coalition1836 Jefferson Place, NWWashington, DC 20036Tel. 202-659-1064www.nyec.org

Quality Is A Verb: Improving Practice In Youth Programs

  • 1.
    Quality is aVerb:Improving Practicein Youth ProgramsNancy Martin, Director, Capacity Building InitiativesNational Youth Employment CoalitionRaising the Bar 2009Workforce Investment Network for MarylandNovember 6, 2009
  • 2.
    This SessionNYEC andthe Promising and Effective Practices Network (PEPNet)PEPNet Quality Standards for Youth ProgramsResources and Tools
  • 3.
    National Youth EmploymentCoalitionA network of over 250 organizations that improves the effectiveness of organizations that help youth become productive citizensBuild Capacity of Youth Programs and OrganizationsSet and Promote Quality StandardsProvide and Support Professional DevelopmentTrack, Craft, and Influence Policy
  • 4.
    PEPNetPromising and EffectivePractices NetworkA system for enhancing the quality of youth programs that link young people to work and education to promote a successful transition to adulthoodPEPNet Provides:Up-to-date information about what works from research and field-based practiceA practical framework and user-friendly tools
  • 5.
    Uses of PEPNetPEPNet tools and resources are used to:Assess program qualityLearn about and implement quality practicesAssess and document performance resultsDevelop strategies for continuous improvement
  • 6.
    Development of PEPNetStandardsBegan with a working group in 1995:Response to perception that nothing worksDiverse professionals – direct service providers, researchers, policymakers, funders, TA providersDeveloped consensus on what worksPeriodically updated based on lessons from practice and research
  • 7.
    PEPNet Since 1995PEPNetAwardees – From 1996 to 2003, 96 programs nationwide received the PEPNet Award sponsored by the U.S. Department of Labor.Online Index of Quality Practicesand Profiles– NYEC highlights over 1000 Awardee practices.Working with Systems – NYEC has been using PEPNet with youth-serving systems like SDWP to help assess strengths and target technical assistance.PEPNet Accreditation – Based on the previous Award process and the work of major accreditation bodies, NYEC recently completed a pilot initiative to accredit quality youth workforce development programs.
  • 8.
    Quality in YouthProgrammingHow do we know if a youth program is working well?
  • 9.
    PEPNet FrameworkManagement forQualityProgrammatic ApproachYouth Development CompetenciesFocus on Youth Results
  • 10.
    1. Management forQualityStandards for program management that provide the foundation for program direction, systems, and operationsMission Financial ManagementLeadership Information ManagementStaff Continuous ImprovementPerformance Accountability Sustainability
  • 11.
    2. Programmatic ApproachStandardsfor program design that address how the program is shaped, how the young person experiences the program, and how the pieces work togetherTarget Youth Wrap-Around SupportEnvironment and Climate Youth EngagementInstructional Approach Employer EngagementCollaboration Transition SupportIndividual Planning and Guidance
  • 12.
    3. Youth DevelopmentCompetenciesStandards for program offerings based on what youth need to know and be able to do to successfully transition to work and adulthood and how to help them gain those skills Working Academic Learning Connecting Leading Thriving
  • 13.
    Focus on YouthResultsStandards for program design that address how the program is shaped, how the young person experiences the program, and how the pieces work togetherWorking Outcomes and Progress MeasuresAcademic Learning Outcomes and Progress MeasuresProductive Engagement OutcomesProgram-Specific OutcomesYouth Development Progress Measures
  • 14.
    PEPNet Quality SelfAssessmentConducted with a diverse group of stakeholders who rate an organization on each Indicator of each StandardTool compiles results and provides composite reportDetermine areas for improvement
  • 15.
    PEPNet Quality SelfAssessmentActivity and Discussion:Mini-PEPNet Quality Self Assessment
  • 16.
    PEPNet Continuous ImprovementProcessThe Cycle of Continuous Improvement
  • 17.
    Quality Standards ResourcesPublicationsPEPNetGuide to Quality Standards for Youth ProgramsFrom Data to Results: The PEPNet Guide to Measuring and Improving Results in Youth ProgramsNYEC Education Development Network (NYEC EDNet)
  • 18.
    Quality Standards ResourcesOnlineToolsSearchable Online Index to Quality PracticesQuality Self Assessment ToolResults Assessment Tool (with Benchmarks)Improvement Action Planning Toolwww.nyec.org/pepnet
  • 19.
    Quality Standards ResourcesFee-BasedResourcesPEPNet AccreditationSystem-Wide AssessmentOn-site and Telephone Trainings
  • 20.
    For More Information:NANCY MARTINDirector, Capacity Building InitiativesNational Youth Employment Coalition1836 Jefferson Place, NWWashington, DC 20036Tel. 202-659-1064www.nyec.org