The document discusses quality assurance and accreditation in education. It defines quality as a product or service meeting customer expectations. Accreditation grants recognition to educational institutions that maintain suitable standards, providing students assurance of a quality education. The document outlines KVM College of Pharmacy's quality policy and values, emphasizing quality, social responsibility, and excellence. It explains that accreditation increases trust, accountability, and quality by requiring institutions to meet high standards. Several accreditation authorities are listed, including NAAC which assesses higher education institutions across seven criteria to evaluate quality status.

1. KVM College of Pharmacy
Internal Quality Assurance Cell
(KVMCP-IQAC)
Quality Awareness / Sensitization
Prepared by
Mr. Cijo George
Associate Professor
KVMCP-IQAC Coordinator
Academic Year 2021-22 1

2. Quality is the ability of a product or service to meet a customer's expectations for
that product or service.
Quality is the ongoing process of building and sustaining relationships by
assessing, anticipating, and fulfilling stated and implied needs.‘
Accreditation is the act of granting credit or recognition, especially to an
educational institution that maintains suitable standards.
With an accredited institution, a student has some assurance of receiving a
quality education and gaining recognition by other colleges and by employers of
the course credits and degrees earned
Academic Year 2021-22 2

3. Academic Year 2021-22 3

4. Academic Year 2021-22 4

5. KVM quality Policy
VISION
Adept pharmacy educated professionals: an asset to world populace.
MISSION
To provide quality pharmacy education to meet global demands in health care system.
To satisfy the needs of today and tomorrow for continuous professional development.
To produce competent, confident, consummate and disciplined pharmacy graduates who are world wide employable.
To promote and nurture socially committed pharmacy professionals through value added activities.
CORE VALUES
Quality
Social responsibility
Rational thinking
Excellence and innovation
Compassion
Academic Year 2021-22 5

6. Why is accreditation important?
Accreditation pushes institutions to meet and maintain their high
standards, in turn increasing trust and confidence in them among the
public and boosting accountability. This helps potential students and
their families to place a certain level of trust on the institution and
course basis the accreditation received. Accreditation leads to
accountability and higher levels of quality education
Academic Year 2021-22 6

7. Academic Year 2021-22 7

8. Various Accreditation Authorities
National Board of Accreditation (NBA)
National Assessment and Accreditation Council (NAAC)
Medical Council of India (MCI)
Pharmacy Council Of India (PCI)
Kerala University of Health Sciences, Kerala. (KUHS)
Academic Year 2021-22 8

9. ABOUT NAAC
The NATIONAL ASSESSMENT AND ACCREDITATION COUNCIL (NAAC) conducts
assessment and accreditation of Higher Educational Institutions (HEI) such as
colleges, universities or other recognised institutions to derive an understanding of
the ‘Quality Status’ of the institution. NAAC evaluates the institutions for
its conformance to the standards of quality in terms of its performance related to the
educational processes and outcomes, curriculum coverage, teaching-learning
processes, faculty, research, infrastructure, learning resources, organisation,
governance, financial well being and student services.
National Assessment and Accreditation Council or NAAC certification can be defined
as a measure to evaluate and then guarantee a standard of education provided in
higher institutions across the nation. The University Grant Commission (UGC) has
issued a decree stipulating that every university and faculty must get certification by
the council called National Assessment and Accreditation Council.
Academic Year 2021-22 9

10. As per NAAC assessment relies on the following set of 7 criteria.
#1: Curricular Aspects
#2: Teaching, Learning, And Evaluation
#3: Research, Innovation, And Extensions
#4: Infrastructure And Learning Resources
#5: Student Support And Progression
#6: Governance, Leadership, And Management
#7: Institutional Values & Best Practices
Academic Year 2021-22 10