This document discusses e-invoicing, digital signatures, and document archiving with regards to EU legislation and solutions. It provides an overview of e-invoicing and how it streamlines the invoice-to-pay process compared to physical invoices. Key points covered include common legislation around archiving invoices for 5-10 years in EU countries, legally sending electronic invoices as PDF or XML files, and different security levels for electronic documents including requirements for digital signatures in the EU. The document also introduces the LaserNet software suite for managing business documents and outputs.

1. E-Invoicing, Digital Signatures and Document Archiving
Legislations and solutions – EU
LaserNet Whitepaper
This whitepaper is based on common legislations and sources. These are subject to change.
Version 1.2
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2. Released November 2010
Table of Contents
1. General introduction .................................................................................................................... 3
2. LaserNet ........................................................................................................................................ 3
3. E-INVOICING, WHAT DOES IT MEAN .................................................................................. 4
3.1 THE TRADE PROCESS ............................................................................................................................. 4
3.2 DISTRIBUTION OF PHYSICAL INVOICES.................................................................................................. 4
3.4 E-INVOICING .......................................................................................................................................... 5
3.5 SAVINGS WITH E-INVOICING ................................................................................................................. 6
4. General legislations and issues around digital signatures ......................................................... 6
4.1. Which documents are relevant ............................................................................................................ 6
4.2. Legislation (EU and Scandinavia) .......................................................................................................... 6
4.3. Sending PDF Invoices as emails ............................................................................................................ 9
4.4. Sending XML/EDI Invoices .................................................................................................................. 10
4.5. About the LaserNet XML OUT Module ............................................................................................... 10
4.6. Electronic Archiving ............................................................................................................................ 11
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3. 1. General introduction
With LaserNet Output Management is has come to the standard rather than the exception to
communicate your business documents as electronic files in various formats rather than paper
bases.
Also in terms of archiving, it is now more natural than ever to store the business documents in a
electronic format.
Although these options are very easy to implement with LaserNet Output Management, there are still
some issues and legislations connected to these matters.
For a general introduction to the power of LaserNet, please refer to www.lasernet.nl
2. LaserNet
Create, transform and manage business documents
LaserNet is a suite of document and output management solutions. Each element tightly integrates
with your existing IT applications to support the migration from labor and paper intensive systems
to cost effective, faster e-enabled document processing.
LaserNet captures output and transforms it into professional attractive documents, reports and labels,
intelligently routing them for distributed print or electronic delivery by e-mail, fax, PDF, XML,
EasyTrade etc. to customers and business partners:
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4. This is achieved without complex and expensive programming via an entirely „point & click‟
configurable interface; enabling the user to extend the functionality of core applications without
major investment or upheaval.
3. E-INVOICING, WHAT DOES IT MEAN
The traditional invoicing process has always been part of a wider set of business processes including the
placing and acceptance of an order, fulfillment, delivery and payment. This process is the purchase-to-pay
process from a buyer‘s perspective, and order-to-cash from a seller‘s perspective. These processes
together are called the trade process. From a business process point of view the invoice is consequently
never an isolated document but is always the result of, and linked to, other processes.
The invoice is traditionally a commercial document used by buyers and sellers of goods and services. It
has grown through custom and practice but usually it has a number of legal requirements imposed on it.
In Europe, the most significant of these are tax requirements relates to Value Added Tax (VAT). See
figures below that gives you a simple overview:
3.1 THE TRADE PROCESS
3.2 DISTRIBUTION OF PHYSICAL INVOICES
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5. Because there are many senders and receivers, both in the B2B and in the B2C context, the
delivery of invoices is a vast logistic operation based on the capabilities of the postal system
and courier services.
The mail is an open network par excellence. On the receiver‘s side, everybody can be reached,
because they all have a physical mail address or make arrangements for a post office box or
similar. The sender can deliver invoices (in an envelope with the correct address format) to any
mail service provider of his choosing, confident that every receiver can be reached.
3.3 DRAWBACKS OF THE PHYSICAL INVOICING PROCESS
Paper remains stubbornly entrenched in the invoicing process among entities of all sizes. This is perceived
by all parties to result in:
— High operational cost for processing the invoice for both the sender and receiver:
— Protracted invoice-to-pay cycle time: there is often a lack of integration between all
systems interacting with the supply chain, such as accounts payable and receivable, order
management, financial systems and inventory management systems.
3.4 E-INVOICING
First summarize some of the key aspects of the development of e-invoicing starting with the invoice
document itself, then the process of exchanging it and finally the impact on the end-to-end trade process.
When it comes to automating the end-to-end trade process, many (but not all) consider the invoice as a
‘good place to start‘.
With e-invoicing, the traditional paper invoice is replaced by an electronic version, which removes many
of its disadvantages whilst maintaining the invoice as an intact dataset
The following types of the e-invoice exist:
— Unstructured invoice document (e.g. Text, PDF, JPEG, TIFF, HTML or email): with this type the invoice
is created manually or automatically from a system and instead of printing it for submission on the spot or
sending out in an envelope, it is compiled into an electronic document. As an alternative, a traditional
paper invoice can also become electronic by scanning the invoice into an electronic document. `
— Structured invoice document (e.g. XML (UBL XML)or EDIFACT): with this type the invoice creation
consists of the compilation of the required data into an agreed e-invoice message with a known structure,
format and content such as is the case with XML (UBL AML) and EDIFACT messages. This means that
unlike a paper document, where the receiver may well be unfamiliar with the format, the format of a
structured invoice message is pre-defined and known to the parties involved.
We as part of the European committee in e-invoicing standards, believe in a combination of structured
invoices accompanied by unstructured invoices, send by email. Both are needed to fulfill the complete
process for B2B and B2C.
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6. 3.5 SAVINGS WITH E-INVOICING
The complete process of invoice-to-pay can easily cost up to 7 Euro per invoice, in a normal B2B
environment.
For B2C the complexity is different and the cost is lower up to 4 Euro per invoice.
Besides the smaller payment cycle, the handling cost is drastically lower.
And last but not the least the environment will be suffer far less with e-invoicing. (1.000.000 paper
invoices will cost approximately 700 trees)
4. General legislations and issues around digital signatures
4.1. Which documents are relevant
The business documents that typically are affected by legislation are VAT documents such as:
 Invoices.
 Credit notes.
In this whitepaper we will discuss issues in regard to:
 Storing and related demands.
 Sending electronic business documents in electronic formats.
 Different levels of security and verification.
4.2. Legislation (EU and Scandinavia)
It is mandatory to archive incoming as well as outgoing invoices for a number of years:
In Denmark it´s 5 years.
In Sweden it´s 10 years.
In Norway it´s 10 years.
In most EU Member States, the storage period for VAT purposes for items other than purchases of capital
goods varies between 5 and 10 years.
It is legally approved to send electronic Invoices and credit notes. Typically these documents will be send
as PDF or XML/UBL/EDI.
Internationally there are different levels of security for handling these documents in terms of
sending/transferring the document and the content of the document.
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7. Europe
If you check the EU Directives on VAT-accounting for invoices, you will find that one of the requirement
for e-invoices is that they need to be digitally signed with an advanced electronic signature. Many
countries also have diligently taken up this requirement in their respective national legislation. However,
suffice to say, you will still find different types of behavior across the EU:
 Some countries - like France and Germany - strictly sign e-invoices. (from July 2011, Germany will
change its regulations like the Netherlands)
 Others like the Nordic countries are frontrunners in e-invoicing but do not digitally sign their e-
Invoices.
 The Netherlands changed its regulations from signing e-invoices to not needing to sign e-invoices
in the beginning of 2009.
On January 28, 2009, the European Commission adopted a proposal to change the VAT Directive
(2006/112/EC) in respect to the invoicing rules, and published a Communication on the technological
developments in the field of electronic invoicing.
Two main conditions must be fulfilled:
 the customer must accept receipt of invoices by electronic means; and
 guarantees need to be provided for:
o the authenticity of the invoice's origin; and
o the integrity of the invoice's contents.
Member States cannot impose any other obligations or formalities relating to e-invoicing.
For a complete explanation please visit :
http://ec.europa.eu/taxation_customs/taxation/vat/traders/invoicing_rules/article_1733_en.htm#item_2.2
And the FAQ :
http://europa.eu/rapid/pressReleasesAction.do?reference=MEMO/04/15&format=HTML&aged=1&language=en&guiLanguage=en
Quadira is a member of the European e-invoicing committee to achieve a general accepted legislation
for invoicing in and between European countries. The goal of the committee is to create a general
acceptation of e-invoices throughout Europe in the same way as for paper invoices. Quadira already has
the official mark which guarantees that you will be dealing with a trustworthy partner in e-invoicing.
For long term archiving of these documents there are only 3 formats that are generally accepted which
are un-editable:
 TIFF
 PDF
 PDF/A, PDF/A is an ISO Standard for using PDF formats for long-term archiving of electronic
documents.
 Paper
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8. It is NOT illegal to store the invoices in raw text or XML or other editable formats, but it´s NOT
RECOMMENDED nor usable for law and trial purposes.
For more information about PDF/A, please view : http://www.pdfa.org/doku.php?id=vorgaben:en
Also have a look at PWC´s “A Study on the Invoicing Directive (2001/115/EC) now incorporated into
the VAT Directive (2006/112/EC) “ at
http://ec.europa.eu/taxation_customs/resources/documents/taxation/vat/traders/invoicing_rules/phase_4_final_report_en.pdf
Denmark and Scandinavia
In Denmark it is mandatory to send electronic Invoices in XML format to the municipalities and
Governmental institutions. No paper is allowed since 2005.
For business to business exchange the general rules apply, although most electronic invoices are
sent without the Digital ID today.
LaserNet uses the installed mail program (Exchange or Notes) to send the electronic invoices. These
support Digital ID´s on a single account. Also LaserNet can encrypt and password protect the
content of the PDF Document as created by LaserNet using a 3rd party PDF Converter (e.g. Amyuni)
Thirdly LaserNet support not only PDF, but also the PDF/A format as standard.
Germany and France
It´s mandatory to sign the content of the invoice as well as the transfer of the invoice, if you are using
email as a carrier.
For these countries we propose to our customers to use local signing applications or the add-on tool
NeeviaPDF.
LaserNet generates the PDF output and by using the laserNet process modifier (standard LaserNet
modifier) the file can be signed with your digital signature. Digital signatures can be bought and renewed
at e.g. verisign.com
LaserNet makes use of an external tool from NeeviaPDF.com, which needs to be purchased separately,
for signing PDF-files with a digital signature. http://www.neeviapdf.com/download/?prodid=PDFSIGN
The customer will need the mandatory licenses for creating and sending emails, no extra LaserNet
licenses for signing the PDF-files are required. The customer will instead have to buy a license for the
NeeviaPDF product itself.
When using digital signatures in LaserNet, it is required that the signature file is installed as a personal
certificate, so it doesn’t prompt for a password when signing PDF-files. The NeeviaPDF solution will
be able to sign PDF-files created both by LaserNet and PDF-files received from any other external
application.
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9. 4.3. Sending PDF Invoices as emails
Using the LaserNet Communication module in LaserNet, any existing mail server or client software will
be enabled to send the business documents electronically as attachments to an email (MAPI,
SMTP)
Digital IDs help to validate your identity, and they can be used to sign important documents
electronically. To find services that issue digital IDs for your use, or services that complement Office
and use digital IDs, check out the services listed here.
http://office.microsoft.com/en-gb/marketplace/EY010504841033.aspx
Example of setting up digital Signatures in Outlook 2007:
Click on “Certificates”
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10. Here´s a list of installed certificates
This is an example of a certificate from Versign
Here´s a list of Digital ID providers:
http://office.microsoft.com/en-gb/marketplace/EY010504841033.aspx
Link to acquire Digital ID :
http://www.verisign.com/microsoft-markeplace/index.html
4.4. Sending XML/EDI Invoices
LaserNet is capable of transferring almost any structured print or file format to any XML format. Also
a large number of EDI formats can be handled by LaserNet.
Normally these files are transferred to the destination using HTTP/s, FTP/s or a mailserver. In some
instances there´s a need for a transfer program, like the Danish EasyTrade client or the use of a VAN
(Value Added Network) operator.
4.5. About the LaserNet XML OUT Module
The LaserNet XML Output Module helps you to create advanced XML output files. The user of the
software deploys the same intelligent and flexible editing features, compared to working with graphical
output such as forms. This is a unique feature, and the preferred choice of many users when converting
from any other format to XML.
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11. The LaserNet XML Output Module contains support for loading pre-defined XML templates, received
from customers and partners, in order to achieve significant benefits and saving time when working
with the design and setup of the XML files. The XML files can be produced in any necessary encoding,
and LaserNet can be configured to remove white spaces and many other useful features.
The LaserNet Communication Module is designed to integrate with common mail applications and
Microsoft Fax Services. Apart from that, the LaserNet Communication module also offers support for
HTTP, HTTP/S, FTP and FTPS as well as MSMQ (Microsoft Message Queuing).
4.6. Electronic Archiving
The LaserNet File module and database module are able to store the business documents in a
filedirectory, database, LaserNet Archive or 3rd party Electronic Archive in combination with the
Conversion module. File formats usually are PDF or PDF/A.
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